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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 32237 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers enjoy the exceptional sound quality and comfortable design, which make these headphones ideal for extended listening sessions. Users also frequently praise the long-lasting battery life, secure fit, and seamless connectivity with Apple devices. While the transparency mode is a popular feature, some individuals feel the product is slightly overpriced and find the volume control system to be less than ideal.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1332 Showing 26,621-26,640 of 32,237 reviews
  • Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. I would buy them again. They are awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it even tho gave me some kind or problems in the first week of purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 stars!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my airpods. Great for whatever im doing, work, gym anything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is really good. I'm enjoying it a lot. recommended to buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Airpods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these as a gift for my boyfriend black Friday Sale and haven't given to them. But I trust bestbuy as I always buy my electronics from them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not an Apple fan. I bought it for my niece and she is enjoying it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple makes a great product. My son loves his air pod pro 2s!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gigi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these as a Christmas gift for my son and he loved them!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a christmas gift for someone in my family. I was very disappointed in how my purchase was treated during the packing and shipping process. It was placed inside a box about the size of a shoe box and had no packing material in it whatsoever. So the airpods box just rolled around and ping ponged all over the inside of the box. Theres no excuse for that. I wouldve appreicated more care and professionalism from Best Buy on this. Hopefully there’s nothing wrong with them functionally but like i said its a christmas gift so we will have to wait and see.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these earbuds. Would definitely recommend to anyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these AirPods and its features that comes with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Earpods

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about my apple earpods. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went into to Best Buy and instantly was greeted and taken to the apple department where I asked all the questions and got all the answers I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like as iPods not so much as hearing aids. Still happy I bought them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPod pro 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my husband for Christmas and he loves him

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome earbuds !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are wonderful!!! Love the new technology with the upgrades !!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great, mostly. I’m having trouble with the auto connecting and then going out, like the sensor is faulty but not all the time.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Air Pods for the win

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] All my apple products cone from Best Buy because its easier akd better aervice than at the apple atore or Amazon

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal=best buy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That works in a good condition. And i got it for best deal in best buy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good but....

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product awesome new features except.... they have a lot of disconnecting issues and interference. People can't hear on calls and that is extremely disturbing given the pricer and my apple AirPods 1 pro didn't have that problem until 4 years later. This happened in 2 separate pairs so quality control must be bad and I'm using an iPhone 15 pro with them. Also the noise cancellation is not better than the AirPods Pro 1.

    No, I would not recommend this to a friend