Customer Ratings & Reviews

They work great but sometimes don’t connect or get static having to put them back in the case and pull them back out. Other than that they work great for personal and work meetings

They work perfectly and the noise reduction is very good

The box arrived and the security stickers Apple puts on their boxes were all broken. I ordered a new peoduct, not refurbished and not “open box”. I checked many sources online to vaidatr authenticity and was unable to verify i had received authentic Apple airpd pros. I called support and informed them of the issue and they said they would ship replacements immediately upon receipt of the questioned products. I ship them back, 4 days later receive an email that my “case has been resolved and ‘Since no refund or replacement is required, we have closed your case.’” I did not receive a replacment shipped or get my money back and Best Buy had my return for 3 business days. I called support again to ask about my replacement and i was then informed replacements could not be sent and they were required to issue my refund at that very moment and that if i wanted i would have to place a new order to receive. I waa transferred to sales dept and they would not honor the sale price i originally got them for and that they COULDNT honor that price. They have had my money for 15 days and i still have no product or confirmation of my refund. Been a best buy member for 11 years now and have been scammed with a bait and switch of an Apple product and a holiday sale and not 1 of 4 different support associates could or would help resolve my issue.

Very easy and simple process and staff was helpful and fast

EXECLLENT PRODUCT WHEN PAIRED WITH SAME BRAND DEVICES

Very good, very cheap, fast delivey and i very love it

I just keep finding new cool features, I love these airpods

Easy and fast shipping. Great return policy if needed.

Great product with cheap price. I was surprised by the deal

Awesome product - purchased just before traveling,

Surprised a friend for her birthday and also caught these on sale!

very good air pods I would like to do business with best buy again

Thank you, this product is really nice and very user friendly

It’s Apple so it goes without saying! Amazing product!

Thank you these are awesome! Great job everyone at Best buy!

AirPods case had a scuff and small dings on it, and the inside of the case and AirPods casing had a lot of dust in it. The box came with no paperwork or charging cable and was in absolutely terrible condition all beat up. Otherwise the AirPods functioned as normal and I checked were authentic.

They were in stock. Purchase made easy by salesman. I'll be back for more.

Daughter uses every day and enjoys listen to misic and phone calls with then

Great! Just as expected and customer service while purchasing was fantasy c

It's an apple product but at a good price, all good