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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 32244 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers enjoy the exceptional sound quality and comfortable design, which make these headphones ideal for extended listening sessions. Users also frequently praise the long-lasting battery life, secure fit, and seamless connectivity with Apple devices. While the transparency mode is a popular feature, some individuals feel the product is slightly overpriced and find the volume control system to be less than ideal.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1515 Showing 30,281-30,300 of 32,244 reviews
  • Rated 4 out of 5 stars

    Good I guess

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best for non-apple devices. Hole canceling doesn't completely block out all the noise.,but most of the is blocked,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Customer service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very helpful and polite. Got asked If I needed help right when I came in and was given good information.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not so bad

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had them for a bit bit didnt enjoy the silicone ear tips

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Ear Buds............................

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well.... .......................................................

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    AirPods

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fall out my ears a lot and I’ve changed the ear bits and I have the same issues

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    AirPods Pro 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty good don’t have any complaints other than find my app not working well with the AirPods

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    AirPod Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been wanting for a while so I had to save up but they work well and audio features are amazing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ear tips

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The eartips don’t fit in one ear after changing out from large to small; now I have to buy rubber foam tips from Amazon

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The battery for the air buds doesn’t fully charge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brand new and I missed the return date by 6 days but I have purchased the Apple care the battery in the case does not charge. Heading up there today to see if they can fix they were brand new total disappointment

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good for loved one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for loved one who uses their AirPod device daily.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Apple - AirPods Pro 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm. No issues so far. Son loves them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They are ok

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do not sit on my ears well well, a little loose despite putting on the largest ears piece

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Recommended product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, it's pretty nice, though there may be occasional instances of noise while it pairs with my TV (not Apple TV.)

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    insecure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like all previous airpods, they easily fall out of your ears when you are in motion. I tried all bud tips and all fail to be secure.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    They OK1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the original design. They do all things they say but I prefer the older version,

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Apple AirPods 2

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple AirPods 2 is the best I enjoyed it more than the rest

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    BestBuy more like WorstBuy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dear Best Buy, I regret to say that my recent experience with your company has left me deeply disappointed. I placed an order and promptly paid for a product, anticipating its timely arrival. Unfortunately, the item was never delivered, which has caused me considerable inconvenience. What truly concerns me is the lack of resolution following this incident. Despite my attempts to address the issue, I have not received a refund, a replacement product, or even proof of delivery. This situation has been both frustrating and disheartening. I've always held Best Buy in high regard, which makes this experience all the more upsetting. The absence of a satisfactory solution or even a meaningful response to my concerns has significantly diminished my trust in your company. I sincerely hope that Best Buy will reconsider its approach to such situations and improve its customer service practices. A company of your stature should strive to ensure customer satisfaction, especially in cases where paid-for products are not received. This experience has, unfortunately, made me reconsider my choice to shop with Best Buy in the future. I hope you understand the gravity of this situation from a customer's perspective and take steps to prevent such occurrences in the future.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Airpods

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work so amazing, I really enjoy them. The only reason I put 3 stars is because they can get really uncomfortable, and after a while they start to hurt my ear. Aside from that everything else is good and works really good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Water resistance

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for what it is i dropped in the pool still works

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    AirPods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice hearing would recommend for a gift or also yourself

    I would recommend this to a friend