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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 32245 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers enjoy the exceptional sound quality and comfortable design, which make these headphones ideal for extended listening sessions. Users also frequently praise the long-lasting battery life, secure fit, and seamless connectivity with Apple devices. While the transparency mode is a popular feature, some individuals feel the product is slightly overpriced and find the volume control system to be less than ideal.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1517 Showing 30,321-30,340 of 32,245 reviews
  • Rated 3 out of 5 stars

    They are ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since misplacing my beats I decided to give the AirPods Pro 2 a try. I wanted something different. I didn’t have any true expectations but after read the reviews I thought it would be nice. However my experience hasn’t been the best. If I had to choose again I’d get the beats.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Bad experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to return Apple AirPods and just missed 14 days deadline, they were not used and Best Buy representative tried to take it but manager didn’t allow even thought I was going to buy another gen from same store. Bad customer service… North Haven CT is not recommended

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Design

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent voice quality and connection however design would have been better...look from outside is disturbing me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Doesn’t stay in ear

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t stay in the ear. Doesn’t matter the size of the earcups, it keeps falling off.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones work great. I use them everyday at work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Air pods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Different tap capabilities compared to samsung. Fall out of ears on occasion. Excellent connection capabilities.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    shbsn

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good airpods for tuis generation is soo good and east

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Apple air pod, it’s good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good product from apple. It’s long time dream, now it’s come to true from best buy offer… It’s value for money…

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ear pods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work well except they don’t fit perfectly in my ear as the ear piece is too big and doesn’t hold tight

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good, but prefer first generation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first pair I bought may have been faulty because the noise cancellation setting would not turn off even though it was off in my settings. Second pair I received works better. I prefer the first generation but still good. However, the battery life seems to not be as good.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    useful and convenient but they don’t stay in.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they fall out of my ears constantly. they’re still a helpful item to own! toss em in your bag and go.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Microphone and adaptive noise cancellation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The adaptive noise cancellation and microphone is not working properly while on call

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goodmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmm

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gift finding

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and store was clean and presentable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its pretty good the noise cancelation but it doesn’t stay on the ear

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Thanks

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have got this . It is good deal so far I have seem

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like but fear of falling out of ear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the air pods but that fear of falling out of ear puff… bought the airpods max pro recomendable for everything

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product. Very quick service. Had some charging issues with the right earbud.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don’t waste your money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are okay and not worth the price .I only had them for a month a they make a static noise when I text and noise cancellation I still hear people so if I was you I will keep my money .

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good quality had some connection issues at first but the problem was quickly resolved

    I would recommend this to a friend