Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 32245 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers enjoy the exceptional sound quality and comfortable design, which make these headphones ideal for extended listening sessions. Users also frequently praise the long-lasting battery life, secure fit, and seamless connectivity with Apple devices. While the transparency mode is a popular feature, some individuals feel the product is slightly overpriced and find the volume control system to be less than ideal.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1519 Showing 30,361-30,380 of 32,245 reviews
  • Rated 4 out of 5 stars

    AirPods

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not be disappointed with this headphone would recommend getting them again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent for the money

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid overall it just gets annoying that the case has a noise when its low battery everytime you take them in and out.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Airpods Pro

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good airpods, got them on a discount, don’t play anything loudly though because my ear swelled up

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gift

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got for my sonfor his birthday. I loves them as his other pair stopped working.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    waiting on gen 3

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a hit or miss. either you like it or not. probably best wait till gen 3 comes out then buy it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Airpods

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Airpods are amazing and got them for a lower price

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    sincere

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very great works very good the sound is 1 of 1 cant find anywhere else

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but not for me

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved them but the left ear one kept falling out so had to return. Tried all sizes but just didnt stay

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect for us!

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. My granddaughter loves them! These are easy to set up and use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well, short battery life

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple does it again. Wey good airpods, but I wish they heal a charge longer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Done

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was as expected, blah blah, blah blah blah blah blah blah blah blah blah blah blah blah blah

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Buy them anywhere but Best Buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The star rating I'm giving the Airpods is admittedly misleading as the devices themselves worked great for about 18 days then started to intermittently disconnect from my phone. "No problem" I thought to myself, "I specifically bought them at my friendly neighborhood Best Buy, an authorized Apple dealer so that on the off chance I ran into any issues with them I'd have a local resource to whom I could turn". I carefully repackaged them in the original box with all of the original packaging, grabbed my original receipt and drove to my friendly local Best Buy store to exchange my obviously defective Airpods for a new set. That's when I found out that Best Buy - again, an Authorized Apple dealer - has a 15 day return / exchange policy after which time I - a very long time Best Buy customer, can, as my sainted father might have phrased it, "pound sand". The individual behind the counter did try to explain to me that if I wanted to join some sort of membership program for only $49.95 I could extend the return window. I instead tossed the Airpods in the trash container behind the counter and left. Looking at the top of this page I see the heading: "Review your product. Tell others what you think - and you could win a $400 gift card!1See Disclaimer 1 One winner every month. The more reviews you write, the better your odds." I kind of think I'm not winning that gift card, huh. And what I think? Well I feel like that's not suitable for a family web site such as this one. I will suggest that if you do purchase anything from Best Buy, that you use it hard for the first ten days just to make sure it's going to last because you are 100% on a short clock with these guys. For myself, all I can say is AMF Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good AirPods

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is good. Sound quality is good. Only battery life is a problem.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not a great upgrade.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my husband for the new function to help with hearing. No matter what we did we could not get them to work. I tried them on also and they fell out of my ears easily. This never happens to me.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Airpod Pro 2….Never stayed in place

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried all the different silicon earbuds that came in the box but the AirPods Pro 2 continuously slipped away from my ears. I found myself constantly having to catch and adjust them. For me, the AirPods Pro 2 became a nuisance so I returned them.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Wonky connection

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The connection is a bit wonky. It jumps on and off my iPhone 13 when I am watching tv.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not completely satisfied

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t fit well in my ears! I guess I will have to buy something to help it stay in place

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Air pods pros 2nd gen

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to go In store because curb side pickup took too long but it was all fast once I explained.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    perfect gift

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy my air pods immensely.I use them often when I don't want to be bothered by the out side world.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Ok I Guess

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and quality. Too expensive though. No Apple fan here.

    I would recommend this to a friend