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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 32245 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers enjoy the exceptional sound quality and comfortable design, which make these headphones ideal for extended listening sessions. Users also frequently praise the long-lasting battery life, secure fit, and seamless connectivity with Apple devices. While the transparency mode is a popular feature, some individuals feel the product is slightly overpriced and find the volume control system to be less than ideal.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1524 Showing 30,461-30,480 of 32,245 reviews
  • Rated 4 out of 5 stars

    Merry Christmas gifting

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great gift, well received. purchase was easy peasy, in and out in a few minutes

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed new airpods but I don’t know why the old ones always just stop working.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    AirPod

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is okay but doesn’t keep the battery life and expected

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    AirPod

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and appropriate to use plus the voicing is very good

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The Noise cancelling was not very good.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Noise cancelling was not very good. Everything else work great. But I needed the noise canceling and it was not good.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Love them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People struggle to hear me on phone calls but otherwise they’re pretty good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Apple - AirPods Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple - AirPods Pro (2nd generation) with MagSafe Case (USB‑C) - White

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don’t fit as securely as I would like but the features are great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don’t fit ears as well as Gen1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These don’t fit my ears as well as the Gen1 do. Darn shame.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Airpods

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried 2 different pairs, had intermittent connectivity issues that ultimately made me decide to choose a different brand. When they did work, they were great.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    2nd Gen Pros

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s really nice but not sure if it’s worth the extra money for a minimal upgrade.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    BestBuy the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My earpads work very well. I Think we can trust Bestbuy products.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gadget tech

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good noise reduction! If wearing a long period of time it hurts ears.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best noise cancellation that I have experienced using earbuds

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works fine at first

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked fine for 3 weeks now the left ear bud is starting to act up. This happened to my old AirPods (original ones) after 3 years. So I upgraded to these and I’m not impressed yet. Hopefully I can exchange since it’s less than a month

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    AirPods

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good. They just can have some problem. I am encountering.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    goo stuff

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My product is good. i would buy it again. I love all my apple products

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Flawless

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchase and delivery were both quick and easy.. product is amazing as well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Meow

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re pretty good I honestly don’t think they’re worth the money though

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 2 out of 5 stars

    Meh

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] The noise cancellation is really good but overall the audio is just very below average. Don’t get these if you care about music quality. The technic AZ80’s have been 1000x better for me although they are 50 more

    No, I would not recommend this to a friend