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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 32245 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers enjoy the exceptional sound quality and comfortable design, which make these headphones ideal for extended listening sessions. Users also frequently praise the long-lasting battery life, secure fit, and seamless connectivity with Apple devices. While the transparency mode is a popular feature, some individuals feel the product is slightly overpriced and find the volume control system to be less than ideal.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1528 Showing 30,541-30,560 of 32,245 reviews
  • Rated 4 out of 5 stars

    Solid purchase!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid. I like that the case now makes sounds so that you can find it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Delivery 3rd party

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The third party delivery service its horrible with the EXPO company

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    4.6 stars

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4.6 stars, They are 100% perfect. Love them. Absolutely awesome.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Airpod pro 2

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this for almost 2+ years and it’s fantastic

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product but I was expecting a better sound quality

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not my first pick

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I preferred one of the earlier generations. Not as comfortable so I returned them.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are AirPods are very good and serves my purpose.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New Air Buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The air buds work without a problem and instantly pair with my phone

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Fake ear buds restocked and sold as authentic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the above item from a local Best Buy store. They were in the Apple box with the plastic seal all around. Once home my son opened the box breaking the seal and tried to inter change the ear cushions. The ear pod fell apart. Luckily I had bought the Apple care. Went to the Apple Store and complained. They did a quality check and informed me the ear buds were fake. I said that can’t be I bought them at a Best Buy store. The tech then brought out a pair of ear buds with the case and showed me the difference. He also supplied me with a letter of certification that the ear buds were fake and flagged the serial numbers in their system. In my car I went back to Best Buy. At Best Buy the counter man throught I was pulling some type of scam. I said I have a letter from the Apple Store. The manager was called over and I was issued a refund. The manager was also able to track these ear buds as returned once before. Therefore proving someone bought the legit pair of ear buds and retuned a fake pair for the cash back. Best Buy needs to confirm returns are legit before they restock items.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good but price match process took time but product quality is good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good, they’re AirPods so they’re fine, good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product to invest on

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Few times faced problem with my AirPods but on the whole it works fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok - there is no visible improvement vs previous model.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Christmas Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son for Christmas. I think he will enjoy it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good i really really likes it. Would recommend this

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Shielak

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a gift which hasn’t been opened yet. Try after Christmas

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New Cord

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do like the AirPods but I’m not use to the new charging cord.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall good earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty good only thing is they fall pit of my ears after a bit

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for daily use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent airpods for daily use. Recommend for long drives

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Airpod Pro gen 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good but noise cancellation feels better in gen 1

    I would recommend this to a friend