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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 32245 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers enjoy the exceptional sound quality and comfortable design, which make these headphones ideal for extended listening sessions. Users also frequently praise the long-lasting battery life, secure fit, and seamless connectivity with Apple devices. While the transparency mode is a popular feature, some individuals feel the product is slightly overpriced and find the volume control system to be less than ideal.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1533 Showing 30,641-30,660 of 32,245 reviews
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always have thought that Apple is synonym of quality, but this product didn't meet my expectations. The right Airpod has something wrong, the sound isn't as clear as the left one. I hadn't had time to return this item, or else I would already have done.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ear pod pros

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have changed the size of the rubber ear plugs and they still fall out and the short battery life

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    air pads 3 pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good..............................................

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    In the ear

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good choices, best choice, the choice what a choice

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Apple Airpods Pro 2nd gen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves these. We purchased for his Birthday!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Length of charge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t seem to hold a full charge longer than one hour usage Older air pods lasted quite longer charge

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Lepew

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn’t fit well in my husbands ears therefore not being used

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average Air Pods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love hate relationship with these things. I had to buy them to replace the Gen 1 Air Pods that died. I have other devices that have lasted much longer, but they work with everything in the Apple Universe.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    AirPods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good sound quality but I find it that sometimes I leave the AirPods in the case and the case will be full charged but the AirPods them self won’t charge regardless of how long left in the case seems to have connection problems when in the case second pair I’ve had like this

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Crackling issue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they start to crackle after a couple hours of use and it makes it really annoying, apprently others have this issue too and tis been an ongoing problem

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    True noise canceling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the regular AirPods and glad I did!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Why All The Hype?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is so much hype about these buds, one would think they are the best thing since sliced bread. I guess standards and expectations are low. The sound quality is tinny, and they don't stay put in my ears. For the price and hype I expected much more than these buds have to offer. Bose Quiet Comfort Ultra blows the Air Pods out of the water when it comes to sound quality. No comparison. Problem is the Bose buds will not stay in my ears which is why I am trying every brand I can get my hands on. Bottom line: If you are a discerning listener of music, look elsewhere.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what I expected. the older generation is better in my opinion.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    AirPods case not charging

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased airPods for my husband as a Christmas gift. Its now two months later and he’s having a hard time charging them. The cord will not stay connected. Disappointed especially since we have purchase this product before.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Air Pods Pro 2 - Open Item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My order was missing silicone ear tips. Neither Best Buy customer service or the local store were able to help me.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    AirPods

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound like the speaks are cracked inside in both AirPods

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Not a fan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and NC but battery life isn’t for me. I like longer battery life pods. These only last 5 hours or less and for this price range it’s way below my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Great, but Noise Canceling made me sick.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 1-star review may only apply to certain people. Active noise canceling, which is the major feature of these earbuds unfortunately makes me severely nauseous. This is not Apples fault as it appears I fall into a small group of people that just can't use these technology. Without the NC on they sounded good but not really any better than the AirPods 3 I was using before. With NC on they audio sounded so much clearing and if it didn't make me sick would have been my primary way to enjoy music. Sadly I had to return them.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Can’t move around with them…

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great but don’t go running with it or be on a phone call, the moving of the mouth from talking or laughing loses the seal and so does physical activities so unless your sitting still or just not doing much they’re great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok for price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are cool, I guess. They function as listed. They static too much for me. And people still struggle to hear you at times even thought they are adaptive.

    No, I would not recommend this to a friend