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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 32245 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers enjoy the exceptional sound quality and comfortable design, which make these headphones ideal for extended listening sessions. Users also frequently praise the long-lasting battery life, secure fit, and seamless connectivity with Apple devices. While the transparency mode is a popular feature, some individuals feel the product is slightly overpriced and find the volume control system to be less than ideal.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1534 Showing 30,661-30,680 of 32,245 reviews
  • Rated 3 out of 5 stars

    Quality not as good anymore.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AirPods only seem to last around a year. Do not last as long as they used to. Very disappointing

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT USE ROADIE FOR DELIVERY! STORE PICK UP ONLY

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a heads up for anyone purchasing online for delivery via roadie. Your item will get stolen. Store pick up only. My experience was I purchased this product on the app on sale and it was scheduled to be delivered to my house via roadie delivery the next day. Randomly the delivery was cancelled (no reason provided) then I got an update that it was gonna get shipped to me and I had to wait 2 whole weeks and stull nothing. I contacted support snd they said that I had to re-purchase the item (now full price since the sale was over now) since roadie cancelled my delivery. Why am I being penalized because roadie cancelled my delivery. I fought tooth and nail until they agreed to refund me my money and have me re order at the sale price. I truly believe the roadie delivery person stole my item and “cancelled my delivery”

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good sound, bad fit.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not stay in ears well no matter the insert used.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    One size does not fit all, even with diff tips

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These hurt my ears so bad, that I had to return them. Yet they still get two stars because of how good the quality was. Maybe the next gen will work with all ears

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    not worth, they just don’t fit.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to the first gen airpods these do not fit well at all no matter which size I use. Also uncomfortable

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Response

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is well made however in my particular case I could not get comfortable with the fit and returned the product. Given that this was my first pair of ear buds it is my fault rather than something being wrong with the product.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Regular

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are fine just that to be able to cancel the noise you have to have the 2 headphones on and it doesn't allow you to be alert around you with the 2 headphones on it would be great if you could cancel the noise with one

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great sound…however…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple does an amazing job making pairing and the music experience great. However, After trying every eartip, the ear buds just did not stay in place for me.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh - Just about average

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave these AirPod pros a try. They are uncomfortable and the noise canceling really isn’t stellar. I decided I hate AirPods.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones wish that they stayed in ear better.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Kinda

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 1 month they failed in terms of sound well..

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Hold please

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t give a review just yet. Purchased for my daughter for Christmas however, she’ll be here after Christmas. I’ll get a review from her at that time. The stars I gave are temporary. Will return to give a real review

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are fine but I was expecting the sound quality to be better compared to the much lower cost brand I had before.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds do not hold a charge well at all. I have to charge them after each use.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Bad shipping service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item is great!! The service was very unsatisfactory. I purchased it online and said i would get them on my sons bday. In which i ended up getting them a week later.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Those really don’t like to stay in. None of the tips really fit in well.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Better but still not there

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are better than the original ones but I still don't find they securely fit when you are active (running or walking). I still prefer corder bluetooth ones when exercising.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ear Buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fall out your ear. I would prefer to have ear hook.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    They pass i guess

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good sound but get dirty too much and is frustrating the magnetic fields for metal little pieces

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not thrilled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work okay. Got these as open-box but I cannot connect my phone or Find My to them properly because previous owner never removed them from their account.

    I would recommend this to a friend