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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 32258 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers enjoy the exceptional sound quality and comfortable design, which make these headphones ideal for extended listening sessions. Users also frequently praise the long-lasting battery life, secure fit, and seamless connectivity with Apple devices. While the transparency mode is a popular feature, some individuals feel the product is slightly overpriced and find the volume control system to be less than ideal.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1565 Showing 31,281-31,300 of 32,258 reviews
  • Rated 1 out of 5 stars

    Why doesn’t noise cancellation work

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancellation stops work and you hear a lot of static

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Issue with packaging

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The box is not sealed, also the box is not in a good condition,

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Air pods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trash. Bought this as present and it can barely be used for calls. The sound quality sucks

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible mic, often disconnects and people are always complaining that they cant hear me.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    FAULTY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones were faulty and shocked my ear everytime I used noise cancellation

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great upgrade from older models!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from the traditional Apple AirPods (2nd gen) as well as a recent owner of the AirPod Maxes, I was pleasantly surprised at the sound quality and noise cancelling ability of these headphones. Big change (fit wise) but very comfortable, and great battery life!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not a great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not fit for my ears, I tried all sizes. Paying too much money on this is a waste.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They act Crazy some Times disconnect by its self and connect again and disconnect

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad quality, low sound, keep falling out ear. Uncomfortable fit. I hate the sound quality

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Airpods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lost them before I could even set up the find my iPhone on them

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not recommended

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t receive my order and the replacement order is taking forever to ship out to me …..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The order was not delivered to me

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My AirPods still have not been delivered to me. It's been a month. Shock

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Airbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ear piece is trash it keeps falling out ear even when you use the smallest attachment

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Estafa

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They never delivered them to me and they took my money. Best Buy are thieves.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buy elsewhere for better service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pods are amazing. Best Buy is not. Their service is the worst and scammers.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Returned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mine kept disconnecting randomly. They were also slow to connect. I returned them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ear pods pro

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not working properly when I tried speaking on phone or not connecting faster

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Secret shopper

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No, your store sucks and I’ll never do there or shop there again

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    These are the best Apple AirPods to buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods pair easily, are comfortable to wear, have excellent sound quality, and recharge quickly. AirPods are very well made and have all the niceties we've come to expect from Apple. Excellent product in ways to numerous to mention!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Pairing problem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Those Airpord that i bought, cant pair with my cellphone.

    No, I would not recommend this to a friend