60th Anniversary SaleEnds Sunday. Exclusions, terms and conditions apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 32265 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers enjoy the exceptional sound quality and comfortable design, which make these headphones ideal for extended listening sessions. Users also frequently praise the long-lasting battery life, secure fit, and seamless connectivity with Apple devices. While the transparency mode is a popular feature, some individuals feel the product is slightly overpriced and find the volume control system to be less than ideal.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1610 Showing 32,181-32,200 of 32,265 reviews
  • Rated 5 out of 5 stars

    Airpods pro

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love them!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound Great features

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best wireless earbuds if you’re using apple products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Works with all my Apple products .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trust me!you will be happy,join this family let’s go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Airpods Pro 2

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent earphones, this is my best buy in this year!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This AirPods Pro 2 Gen are the best thing I ever use

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Air Pods don’t fit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot get any of the 4 Air Pod tips to stay in my ears properly. Apple has no solutions, I will need to go to 3rd party options of buying new tips or silicone hooks that fit over them. I’ve been a 20 year Apple customer, very frustrating they are no help with a known problem. I missed the return policy of only 15 days.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Not a one size fits all

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well except the sizes of the ear protectors - no matter which one I change it to, they still fall out of my ears

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From having AirPods before, this was honestly a really nice upgrade. The difference in the charger to match an iPhone now.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good Vibes

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear sound and love having the option to turn on/ off the background noise.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Ehh

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average sound, average comfort, they connect faster than all ear buds I’ve used

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wonderful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great love them. My daughter got them for Christmas.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 1 out of 5 stars

    Apple AirPods Pro (2nd generation)

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple AirPods Pro (2nd generation) is absolutely terrible. The first time I experienced these headphones the rubber tips did not fit in my ears. I would try to run and sweat in these but they would fall out no matter how hard I tried to keep them in. The noise canceling system and bass was also one of the worst features I’ve felt so far out of all of the airpods. The 1st generation airpods did a much better job with the battery life and comfort. I’m absolutely disgusted with this abominable product. It’s despicable. Utterly, unacceptable. My grandmother did not enjoy her Apple AIrPods Pros either.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Should cost way less.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price there are many other options for headphones that completely surpass the sound quality of AirPods. If you want something that “works” better with iPhones as in the UI, then go for it, but for sound quality there are so many cheaper and better alternatives.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Extremely disappointed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely disappointed. Biggest problem among others - They don’t fit, constantly fall out, and don’t feel good in my ear. I have used all of the different silicone tips but made no difference. Even looked up tips and videos on how to place in ear thinking I might be missing something, but no. For an Apple product and one that cost so much I expected way more. I had similar problems with a previous generation version without silicone tips hoping these would perform better and no. I will not be purchasing apple air pods in the future and hope to deter other people from wasting so much money on absolute garbage. I have used ear buds that cost a fraction of what these cost and they fit way better and even sounded better too. Don’t wast your money. Buy anything other than Apple air pods. Awful, terrible, no good.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Not much of an improvement

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good as earbuds, feels like ANC is worse than the last version but it’s supposed to be better? Features are cool I guess

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    AirPods review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than the other version I have. The only annoying thing is the sound it makes when you open or close the case.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hurt Ears

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They hurt my ears after about 10 minutes of wearing them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Airpods

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Box was beat up when I received it but the actual item was in perfect condition.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Na

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They only last a year before having glitches. This is my 3rd pair

    I would recommend this to a friend