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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 32265 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers enjoy the exceptional sound quality and comfortable design, which make these headphones ideal for extended listening sessions. Users also frequently praise the long-lasting battery life, secure fit, and seamless connectivity with Apple devices. While the transparency mode is a popular feature, some individuals feel the product is slightly overpriced and find the volume control system to be less than ideal.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1611 Showing 32,201-32,220 of 32,265 reviews
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Apple airpods pro

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for noice cancellation future with short height.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Literally zero bass

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great call quality but bass/dimension in music is really bad

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pricey but worth it if you want something to last 3-4 years

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Airpods good bit case was bad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case had a scratch in in outer side Price was good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these but battery doesn’t seem to last as long as others.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been great. Get a little dirty in my field of work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Apple earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery Life wasn't what we expected but still great items

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Teen approved buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my teen! He loves them and was easy quick and money worth

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Airpods 2

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and lot of things here to purchase thank

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ear buds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re ok they hurt my ears if I wear them any amount of extended time.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Garbage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have pretty good sound but design is garbage. Every time I take them out of the case the batteries are dead. The charging mechanism in the case hardly works at all. You have to download a special app and then wiggle the pods around in the case until the app shows that they started charging.! It’s a total pain in the butt. I never write reviews but am sitting here waiting for these stupid things to charge!!!! Don’t buy them… get a different brand

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    They will always fall out of your ears

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you like earbuds that fall out of your ear very easily these are for you. You will be buying all sorts of new tips to try to get them to stay in. They fall out even when doing nothing but sitting. Try and workout and they'll fall out in seconds. You'll be purchasing some little add on wings that help them stay in our ears. These sound great, but very poor design.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Shipping in 1day turning to 2weeks

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Airpods I assume is really good, but Best Buy online shipping, and live agents are terrible. I ordered airpods online since it said shipping will come the next day, but I still haven't received my airpods in 3 days. Whenever I try to talk to live agents and just please change it to store pick-up because it gets ready in 1 hour, some say they can't do it, and some say call tomorrow to talk to shipping department, and when I do they say they can't do anything but wait until like 2 weeks after to get your airpods shipped. Like I have called more than 5 agents by now and I just want to cancel or change to pick-up my airpod when the driver hasn't even picked up the product yet and probably will not soon. Roadie Drivers and shipping is so bad. I'm just so frustrated by the fact that shipping in 1 day turning into 2weeks and I can't change it to pick-up or even cancel the order. I rate BESTBUY customer service 0stars. I have talked with 3 different departments and they all they transfered me to each other and in the end I can't even cancel or change to pick-up and have to wait 2 weeks after the designated shipping date.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 1 out of 5 stars

    These SUCK: fall out of ears

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These SUCK. Main complain is how bad they fall out of my ears. Regardless of what rubber head I use or how far I jam them into my ears, these fall out. HORRIBLE for sitting/working, but even worse for working out. They are more comfortable than regular airpods, but that’s probably only because these fall out so much you can’t wear them long enough for them to become uncomfortable. These were a huge waste of money and big disappointment. I’m not even overly impressed by the audio.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    AirPods slip out of ear

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How can I keep them from slipping out of my ears?? They sound great and I am excited about them, but I can’t seem to keep them in my ears.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Battery sucks

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that they blocks off noise but the battery has a very short life. They are only able to last about 6 to 7 hours. I shouldn't of bought them. I had better

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sorry I brought these!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paid almost $300, and I don’t like them because they don’t stay in your ears good. Scared I’m going to lose one or both. I want to bring them back. Also doesn’t hold battery long

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    AirPods /battery

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not long enough battery life I listen to music and news all day long. On my iPad and iphone so it would be nice to have longer battery life

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Wrong package

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a used package that was supposed to be excellent condition. That is what I paid for. They handed me a box that read “good” condition. It was missing pieces and the sound is off.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    airpod

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are chill airpods, fall out of my eyes sometimes though so that's not my favorite.

    I would recommend this to a friend