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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 32040 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers appreciate the excellent sound quality, which is a significant highlight, along with the product's comfort, great battery life, and secure fit. Users also value its reliable connectivity and the useful transparency mode. However, some customers find the product to be a bit overpriced and have expressed minor dissatisfaction with the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 164 Showing 3,261-3,280 of 32,032 reviews
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 4 out of 5 stars

    Awesome for Apple products

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best wireless earbuds option for iPhone. Sound quality is great, connectivity between Apple products is awesome. Only complaint would be the battery life but I guess thats the limitation with battery tech and size right now.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Fit

    Rated 5 out of 5 stars

    Pro is where it’s at!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had regular AirPods and I lost them. They would fall out so easily. These don’t do that! & I noticed they connect much faster. The transparency mode has made my workouts at the gym more enjoyable!!

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Peak sound quality, noise cancellation is PERF!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my airpods during the week while I’m at work and they connect to all of my mac devices with no problem. Sound quality is perfection and I love, absolutely adore the noise cancellation feature. I work in a noisy, old building and the sounds can be quiet distracting. With these airpods, I can really focus on the tasks at hand for a few hours until I need to charge them again. But the battery replenishes in a relatively short time (30 mins give or take) and then I’m right back to doing what I need to do.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best Apple product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, I was surprised by the sound quality and the good noise cancellation they have. In addition, it has a large battery capacity, which because it is an Apple product I did not think would be so long lasting, but I have used them for 3 or 4 days without charging the box.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Apple AirPods Pro 2

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having tried the AirPod pro 3 in store I found I liked the pro 2 slightly better for the bass resonance and the excellent audio and noise reduction. Buy them, the price is excellent and the quality is top tier.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Overall I definitely recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these AirPods so much. The sound and feature options are great! I like being able to choose the level of transparency for sound, hearing protection and how easily the connectivity is. The only thing I would prefer to change is the size options for ear pieces; my ears are smaller and it would be nice to have more than 3 size options.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great earphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought as a birthday gift for my brother. Now he always have one in his ear lol. Love it. Great alternative to the pros. Brother praises the battery life and sound quality. He still has both, so I consider that a win.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound and comfort.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a set of these for my wife and I when we got our iPhone 15pro. The comfort is amazing. The sound is great. The battery life is fantastic. Couldn’t be happier with them.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Apple Airpod Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Apple earpieces. Love the fact that one earpiece can be used at one time while the other side is charging. Useful noise cancellation technology. Seamless connection to iphone. Have used “find my” feature to look for lost earpiece while hiking in woods after sunset with useful noise ping festure

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    AirPods Pro are truly something special

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] AirPods Pro Review: The Perfect Blend of Comfort and High-Performance Audio I've been using the AirPods Pro for a few months now, and I can confidently say they are some of the best wireless earbuds on the market. Apple has truly outdone itself with these. The sound quality of the AirPods Pro is exceptional. The active noise cancellation (ANC) feature works wonders, effectively drowning out background noise, whether you're on a crowded bus or in a noisy office. The transparency mode is a fantastic addition, allowing you to stay aware of your surroundings without having to remove the earbuds. The sound profile is well-balanced, with crisp highs, rich mids, and deep bass

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise canceling is amazing and so new to me, I’ve tried it on an airplane and it almost completely blocks out the noise. The sound quality is great and I think it has many unique features. The only problem is that it doesn’t stay completely emerged in my ears but it still works good.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    A nice improvement on the originals,

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had a pair of the original AirPod Pros for some time now, and I've enjoyed them. Given the really good price BB had on these, I decided to keep my older Pros with ,my work computer and pick these up for my listening pleasure. What surprises me is that they are even better than the originals, which were pretty darn good to begin with. They seem more comfortable, and *may* sound better, I'm not sure. Disclaimer: I have both tinnitus and hearing loss from decades working in datacenters. The added noise-cancelling options are nice; I often wear one to listen to news articles while sitting on the couch with my spouse, and I'm able to set just that one for noise cancellation. Honestly, I like Apple's approach to the AirPods. Instead of trying vastly different things every year to see what works and what doesn't, they start with a decent baseline and keep refining the product. Not as exciting as other options, but quite competent.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    The Ultimate Everyday Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Pro (2nd Gen) take your listening experience to the next level with amazing noise cancellation that blocks distractions and Transparency Mode that keeps you aware when needed. The sound quality is rich and balanced, thanks to the H2 chip, making music, calls, and podcasts sound better than ever. With all-day comfort, improved battery life, and a MagSafe case that’s easy to track, they’re perfect for work, workouts, or just relaxing. Plus, they’re water and sweat resistant, so you can take them anywhere without worry.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Fit, Sound quality

    Rated 5 out of 5 stars

    Good Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase. The Airpods can connect to multiple devices which is something I needed. The ear piece fits well into my ear. The have a good sound to them as well.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Sound quality

    Rated 5 out of 5 stars

    Very nice ear phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good battery life, charges quickly, audio is very clear, seamlessly allows me to switch connections between iPhone and iPad without issue.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    5/5 stars

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are phenomenal. They fit & sound great & the noise cancelling & transparency modes are top tier. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best AirPods ever

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these AirPods. They have so many different features: three settings of noise cancellation (none, transparency or total noise cancellation) they also have a feature for conversation awareness that automatically adjusts the AirPods from noise cancellation to transparency which allows you to hear if someone starts talking to you. My favorite feature is background noise, you can choose from 10+ noise types such as white noise, dark noise, rain sounds and more to play in the background. They also have a super long battery life and can last for weeks without needing to recharge the case. The ONLY thing that I don’t love about them is that they can sometimes fall out of my ears but they come with different sized ear buds to switch them to the size that fits your ears.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I love them

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancellation is on point. The only thing I have a complaint about is that when you lose an air bug, the noise to find it isn't loud enough. I lost my left one here in my house, and I was not able to find it

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Game changer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing. I love the Conversation Awareness feature. I wear 1 AirPod while I work to help with my ADHD. When people talk to me, I can hear them with the Noise Control Transparency and Conversation Awareness. It quiets whatever is coming through the AirPods when I start speaking. It would be great if it could pick up on when people start talking in close proximity to me so I can better hear them, but it only knows to lower the volume when I speak. The quality is great. The battery life is excellent. I love the MagSafe charging. I absolutely love that you can switch between noise-cancelling and non noise-cancelling. I didn't know what I was missing out on with the change from my old AirPods (not the Pros). I had them so long, they were losing battery life and didn't have the features that these do. It's been a game changer for me at work.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Awesome Purchase

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these air pods. I constantly run and cycle with them and they’ve never fallen out or lost sound quality. When I need to I can cancel out all background noise and it’s truly amazing how well that feature works.

    I would recommend this to a friend