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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 32043 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers appreciate the excellent sound quality, which is a significant highlight, along with the product's comfort, great battery life, and secure fit. Users also value its reliable connectivity and the useful transparency mode. However, some customers find the product to be a bit overpriced and have expressed minor dissatisfaction with the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 172 Showing 3,421-3,440 of 32,043 reviews
  • Pros mentioned:
    Fit, Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Amazing

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    Best Buy Employee
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I think the sound quality is amazing great fit love that they come with the extra ear tips that are customizable great noise cancellation would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Apple AirPods Pro Gen 2: The Ultimate All-Rounder

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple AirPods Pro (2nd Generation) are, without a doubt, the best-designed product I have ever used. Their versatility makes them perfect for every situation—whether you're on an airplane, traveling, working out, or taking conference calls. The standout feature is the adaptive mode, which seamlessly adjusts the volume of your music when someone speaks to you, ensuring you never miss a beat of the conversation. This smart functionality, combined with their exceptional sound quality and comfort, represents a significant upgrade from the previous model. Overall, the AirPods Pro (2nd Gen) are an outstanding product that enhances everyday convenience and audio experience. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Sound quality

    Rated 5 out of 5 stars

    I love them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent connection, I love the sound, you can hear good bass, the noise cancellation is excellent, the battery life is more than 5 hours, I recommend them

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Love my AirPods Pro 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love them, great sound and sound blocking, comfortable fit and long lasting battery

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Pro 2 are a big step up—fantastic noise cancellation, noticeably richer sound, and the improved fit makes them super comfortable for long use. The new case features (Find My, speaker, lanyard loop) are surprisingly handy. Worth it if you want top-tier wireless earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Ear pods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good clean sound from ear pods. Comfortable, fits well

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Fit, Sound quality

    Rated 5 out of 5 stars

    Love these AirPods!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise canceling works well; great for small ears; connects seamlessly between devices. I highly recommend these!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Transparency is everything

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Transparency is the name of the game. Once the correct tips are selected, they stay in much better than regular AirPods, but personally I had to order a custom set with double flanges for the secure fit. There are numerous out there available. Music is okay, but definitely biased towards modern music. Rock and classical tends to lose all bass response, and unlike other wireless buds, I almost always have the volume at 100% when connected to my iPhone. All that being said, they are still excellent when it comes to podcasts and phone calls. In-office or walking outside is great because the impact of each footstep does not register, and listening to a podcast while having a face to face conversation is great. For music, my JBL's are still unbeaten, but lack the transparency excellence of the Pro's. Very good all day every day option.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Apple AirPod Pro 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid product, I work in the trades and I wouldn’t use anything beside these... They stay in your ear and the transparency mode and noise canceling is top notch. 10/10 literally and No I’m not gripp’n apples you know what.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    The best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these daily and love them so much! The noise canceling is top notch and the battery life is amazing. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Sound quality

    Rated 4 out of 5 stars

    Great quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound quality, arrived to my doorstep within a few days. Overall great experience purchasing, and using my AirPods. They are super easy to connect to your bluetooth, and once connected the AirPods automatically pair every time you put them in your ear. They have great battery life with mine lasting up to a couple days, and only take a few hours to charge to full. 10/10 would purchase again!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing Upgrade – Worth Every Penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Pro (2nd Gen) are a huge step up from the first version. The sound quality is crystal clear with rich bass and detailed highs, and the Active Noise Cancellation is impressive—it blocks out background noise way better than before. I also love the Transparency Mode; it feels very natural when I need to hear what’s happening around me. The fit is comfortable, and with the extra-small ear tips, I can wear them for hours without any issues. Battery life is solid—around 6 hours on a single charge, and the MagSafe case easily gets me through the week. The new case features like Find My support and the built-in speaker are surprisingly useful. Pairing and switching between my iPhone, iPad, and MacBook is seamless—it just works with no effort. Yes, they’re pricey, but for the combination of sound, comfort, and features, I’d say they’re absolutely worth it. Highly recommend if you’re in the Apple ecosystem and want the best wireless earbuds out there.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Practically perfect

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound wise. The noise canceling is perfect when I’m on a call in public and the microphone still picks up my own voice just fine. The only issue is it feels like they fall out of my ears way easier then the pair I got 4 years ago.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is amazing with great mid range bass. The active noise cancellation is top tier and helps a lot when I’m doing any type of loud work while wanting to listen to music or a podcast, and the transparency mode will have me forgetting that I even have them in. The only caveat would be that they can fall out every once in a while just due to ear fittings or lots of movement.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    The best purchase I made

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love using my airpods the sound quality is nice and I also love how long the battery life is

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Air pods

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound, they fit well in my ears. Hold a charge for a good amount of time.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    A purchase you will not regret

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the June 2024 and it almost just again. Have the almost two years and I’m sure 2027 will catch me with these same ones. I use them everyday and so far no issues with battery power.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great performance and long battery life.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancelling is fantastic for flights. It makes it so much easier to watch a movie or even take a nap. Also they are very comfortable. My previous ear buds would cause my ears to hurt after wearing.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Keeps getting better

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ear buds! I think they are better than the previous pro 2’s. Deeper bass and overall sound quality. Transparency mode is great! Awesome noise cancellation! Longer battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Love these

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit in my ears, comfortable and excellent audio quality

    I would recommend this to a friend