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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 32046 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers appreciate the excellent sound quality, which is a significant highlight, along with the product's comfort, great battery life, and secure fit. Users also value its reliable connectivity and the useful transparency mode. However, some customers find the product to be a bit overpriced and have expressed minor dissatisfaction with the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 191 Showing 3,801-3,820 of 32,046 reviews
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great airpods

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these daily! They don’t fall out my ears and the sound they give off in the ears is amazing! I can actually hear people in on the phone with now when using these.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    My Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are top notch, a very serious set of AirPods. The sound is fantastic, next to the sound of the over the ear headphones priced above $400. My Beats Studio don’t quite measure up. If you keep them in your ear, go for it. I did.Best connectivity ever in an Apple product.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Perfect AirPods

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a very good AirPods it’s perfect for me, I use it every day at work and it fits perfectly in my ears and the sound quality and battery life is great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Sound quality

    Rated 5 out of 5 stars

    BEST earbuds I’ve used!!!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase I’ve made in a long time! The sound quality, battery life, there so easy to use and connect. I couldn’t be happier!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best EarPods I ever had

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these, noise cancellation works awesome! Sound excellent. Perfect fit in my ears with different sizes to choose. Love them!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Good Air Pods Pro 2. Horrible BB chat experience.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice version of air pods by Apple. Unfortunately, I had an unpleasant experience with Best Buy’s online chat customer service. Initially, I bought this from BB’s BF deals. A couple of days after I picked these up from our local BB I saw that two other competitors (Target and Amazon) had a lower price for these same Air Pods Pro 2. I tried to do a price match thru the BB app, but it kept telling me they couldn’t verify it. So, I tried the chat option. I told the rep that I saw a lower price and would like a price match. The rep told me they couldn’t price match. I insisted that I have a screen shot and the link of the item from Amazon. However, she insisted they couldn’t price match. She said it’s their policy. I got upset because I know BB does price match. Oh well. I decided to return this item back to our local BB store and buy the lower priced one from Amazon. When I returned this, the associate from our local BB store said I should’ve been given a price match. It’s just a frustrating experience overall. Who knows, maybe the online chat customer service rep wasn’t knowledgeable at all and still needed some extra training. But, BB needs to get their policies straightforward so their customer service reps aren’t giving contradicting answers. I have the chat log too if anyone from BB wants to contact me.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Very good buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fit well. Sound is very good.They charge quickly and last a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 4 out of 5 stars

    All in all good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my girlfriend and she loves them, says they are almost better than anything else she’s had, the fit is perfect and the buds don’t fall out but she says the noise cancelling could be better but the battery life, sound quality, ease of connection, and fit more than make up for noise cancelation

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freaking love them! The noise cancellation on them is great! The way I can track each earphone and case is new to me and great in case I lose one

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best EarPods ever!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite simply the best EarPods I have ever used!.The sound is flawless, I can hear every little instrument in every song that I haven’t heard before. It’s also beautiful looking and fits very comfortably in both ears which was always a problem for me until now.Its one of the best purchase I have made and worth every penny.Highly recommended!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Sound quality

    Rated 5 out of 5 stars

    Hello

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality of sound, the battery life and the connectivity all working excellent. Best recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Very happy with these

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like these air pods. I have had trouble with other brands in the past that wouldn’t fit my ears well and would fall out. I have no problems with these. I am also amazed with the sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Outstanding noise cancellation

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding noise cancellation, better than expected bass, Comfortable fit, Clear overall sound

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    AirPods pro 2 The Ultimate Earbuds for Apple Users

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Pro 2 (new version) are a fantastic upgrade, offering improved sound quality, industry-leading noise cancellation, and longer battery life. The addition of USB-C charging and enhanced features like Adaptive Transparency and Precision Finding make them even more user-friendly.they’re a top choice for Apple users seeking premium earbuds. Rating: 5/5

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Still loving my purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highest quality yet to me, as far as the noise cancellation! I can literally choose to not hear a thing in my background if I choose to. The battery life is very impressive I’m satisfied overall! Worth every penny!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    High quality sound

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, these are my go to earphones, sound quality is superb, they last a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Wireless earbuds worth every penny!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are no better wireless earbuds than these, if you have an apple device. Transparency is my favorite mode and only use them in that mode. Great battery mode, even with transparency mode enabled all the time!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Air POD pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality! The headphones are great, noise cancelling and comfortable to wear!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Air pod

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit, perfect noise cancellation. Long battery oife

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best ones out there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way better than the original AirPods and they stay in my ear with no problem. The noise cancellation is 10/10.

    I would recommend this to a friend