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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 32121 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers admire the product's excellent sound quality, comfortable design, and impressive battery life. They also praise its secure fit, reliable connectivity, and effective transparency mode. However, a small number of customers have noted concerns regarding its price and volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 635 Showing 12,681-12,700 of 32,121 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Relationship saver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great audio quality and easy to use anywhere. Let's me listen to what I want while still being close to family.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good headphones I do like the noise cancellation and the adaptive noise cancellation with transparency but they do fall out of my ears. Sometimes I have tried fixing that your phone silicone tips though.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Apple knocks it out!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should, no complaints. I do appreciate the fact that the ANC has been upgraded and definitely noticeable from 1st gen.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Airpods Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work well bass sounds pretty good in these. I would say to change the gums accordingly to get a better experience. Still good but the call quality could be better. Battery Life is good and last long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the new features

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great buy, the new features on the 2nd generation is worth the update. Love that it automatically adjusts volume output when you start having conversations with others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound is amazing

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best busy has the best customer service all arounf

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my mom and she loves the noise cancellation !

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best earbuds in the market!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best noice cancellation. Bought it for my parents they loved it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    A great buy 100%

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatest technology, battery is fine, noice cancelling system works perfect and ergonimics are the best.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancelling. Fantastic sound quality. They work great on calls; probably the best earbuds I’ve used to make conference calls on the run. Pricier than other earbuds I’ve purchased, but well worth the expense.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPods Pro generation two

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good idea and very good headphones I think the audio quality is really good and I think that the noise canceling is really good and I think that the transparent mode is also very good

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great noise cancellation.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceeds my expectations. Great product. The noise cancellation is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great and Reliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A really great replacement for my first gen pros. I have loved both generations as I use them constantly for work. Love the added features, especially the longer battery life. No regrets at all with purchasing these.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    \(•>•)/

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound and noise cancellation. Just hurts after time wearing for long. Battery life is great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPods Pro!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy Customer. As the name suggest, they are Pro in the sound quality and features. Have been using 2nd gen AirPod from last four years but this is was worth an upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love my Air Pods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Air Pod Pro 2, sound quality is amazing and noise cancelling is great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Air Pods

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for my teenage son. He was very satisfied with the quality of sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Amazing software and noise cancelation

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] What is there to say? The sound quality is really good, the software is astounding, and the noise canceling is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them. I’m an Apple fan and they’re great. The battery last a long time

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    ‘On hold’

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great, works well W/ answering phone; however, my purchase was primarily due to expecting the new ‘hearing health app’ which so far is a no show

    I would recommend this to a friend