Customer Ratings & Reviews

The Apple AirPods Pro 2 have exceeded my expectations in almost every way, offering crisp and balanced sound quality with incredibly effective active noise cancelling that transforms loud environments. Transparency mode feels natural, and the new hearing-aid-like feature enhances voices in conversations without sounding artificial, making even TV watching easier at lower volumes. The earbuds fit comfortably for long listening sessions, and the silicone tips create a secure seal without pressure. Call quality is excellent thanks to improved microphones, and the lightweight case with a lanyard loop adds convenience. Battery life reliably lasts through a full day, and the case charges quickly with MagSafe or USB-C. Spatial audio is immersive for movies, especially with Dolby Atmos, and switching between devices is fast and seamless. The volume control gesture feels intuitive, and the overall build quality is durable and premium. Adaptive Audio automatically adjusts to surroundings, making listening effortless. Sweat and water resistance help during workouts, and the Find My support with a built-in case speaker provides peace of mind. The earbuds stay secure during runs, and podcasts, audiobooks, and music all sound excellent across genres with punchy bass and clear mids and highs. The hearing enhancement feature is a thoughtful step forward in accessibility, showing Apple’s commitment to user needs. Setup is simple, the case holds multiple extra charges, and Siri works flawlessly. Overall, every feature feels refined, the improvements are meaningful, and the AirPods Pro 2 deliver exceptional value. I’m extremely satisfied with this purchase and would absolutely recommend them to anyone looking for premium wireless earbuds.

Iove these airpods pro I been using them every single day.

I like the airpods but the apple music trial does not work. I said “returning” users as well but it does not allow me to access the trial with the airpods

Great headphones best buy had them on special and you can always trust best buy with electronics.

Works really well and really got a goof discount. U should cop, 10/10

My original airpod pros had stopped working so i got the second gen and have been using them daily due to their versatility.

Easy to use not giving me any kind of hard time and also this product had made my daily routine easy and flexible

Excellent gift perchase for my son he loved it, I would recommend this idem to anyone .

The AirPod pro make my business run 10 times easier with wireless calling and voice controls

The headphones are great, especially if you need small earbuds in order for them to stay in your ear.

What to say? A perfect product! Makes phone life so much easier

Best headphones I like them a lot and pepperoni garlic bread

loveee my Airpods. Don't leave the house without it. Thank you best buy for haaalw free delivery

I ordered Apple AirPods from BestBuy on June 11 as a birthday gift, with delivery promised by June 13. The money was supposed to be charged AFTER I got my package — guess what? The AirPods never showed up, but the money was immediately taken from my account. I called customer service multiple times — no real help, just endless calls and an automated email telling me to “wait until June 26” and then I could maybe request a refund if the package didn’t magically appear. Well, June 27 came. No AirPods. No money back. Nothing. I had to waste my time going to a BestBuy store in person — they looked up my order, shrugged, and told me the order was cancelled. But they still had my money! The best answer they could give me? “Wait until August 26 to get your refund.” So let’s sum this up: No product. Money gone for months. Zero accountability. Useless, careless customer service. I ended up disputing the charge with my bank because BestBuy clearly didn’t care. Never again. If you want to lose money, time, and your mind — order online from BestBuy. If not, STAY AWAY.

If I could give it no stars I would. When I received the package I was excited to open it but when I opened the AirPod box, the earbuds looks old and used. So I proceeded for a return. A few weeks later I re received the AirPods in the mail. I called and asked why, they told me that the serial number didn’t match the box, me being confused and asked for more information about it. They said that I had to go call a different number which I did. This costumer service told me to return it and they’ll give me a refund . Not too long ago I re received the AirPods in the mail again. So I called costumer service once again, they didn’t help me out at all nor did they even try to ask. All they told me was the serial number doesn’t match the box . And then proceeded to hang up on me. I waited 40ish minutes on call just for her to hang up on me. Now not only do I have the used AirPods with me, but also loosing money because of this problem. I am very disappointed in this and wouldn’t recommend people buying it too

Perfect, thank you for the deal, BestBuy, a happy customer!

One of the best AirPod I ever had good service the employees were kind and nice didn’t had to wait too long on the line.

Not only a great value especially for an apple product but superior than almost all other earphones on the market.

I had to upgrade my airpods and these were perfect .

Some new features on this generation of AirPods. You can now use find my for the case too.