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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 31586 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

97%
would recommend
to a friend

Customers are saying

Customers commend the AirPods Pro 2 for their excellent sound quality, comfortable fit, and impressive battery life. Users also appreciate the seamless connectivity with iPhones and the effectiveness of the transparency mode. While the price point is a concern for some, a few users expressed reservations about the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 101 Showing 2,001-2,020 of 31,586 reviews
  • Rated 5 out of 5 stars

    AirPods Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones!! I love how easy they work with my iPhone and all my Apple products!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    REVIEW

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my son and he absolutely loved it, it came in its box it was sealed and everything looks brand new

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Airpods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good airpods but sometimes they seem to have difficulty connecting. Usually have to disconnect and reconnect them from my phone and see if it works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Pro 2nd Generation Air Pods

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these on sale for my grandson birthday. They were exactly what he wanted and on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple is the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and great customer service, I am enjoying the music with the new AirPods

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    AirPods Pro 3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good don’t have no problems with the airpods

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I LOVE Best Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think Best Buy has the best deals. I look forward to my next deal from Best Buy!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    The beginning of an end, happy purchase.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally I was excited to get some AirPods again. I bought them about a month ago & started having trouble with them. Made an appointment with Apple to get to the root & they did. Swapped out the old for the new & still satisfied with my purchase. Get them if you considering, great with tuning the world out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Air Pod Pro 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple AirPods Pro 2 are hands-down the best wireless earbuds I’ve ever owned. Apple has refined nearly every aspect from the first generation, creating an experience that feels both premium and effortless. Sound Quality: The audio is rich, balanced, and crisp across all ranges. The improved Adaptive Audio and Personalized Spatial Audio make every song feel immersive—whether I’m listening to classical, pop, or podcasts. The new H2 chip delivers deeper bass and clearer mids without any distortion, even at higher volumes. Noise Cancellation & Transparency Mode: The Active Noise Cancellation (ANC) is incredibly effective—easily blocking out traffic, plane noise, and background chatter. The Adaptive Transparency Mode is also a game-changer, automatically adjusting to loud sounds around you without losing awareness of your environment. Comfort & Fit: Apple includes multiple ear tip sizes, and the fit is secure yet comfortable for long listening sessions. They’re light enough that I forget I’m wearing them, even during workouts or long flights. Battery Life & Charging: Battery life has noticeably improved—around 6 hours on a single charge, and more than 30 hours with the MagSafe case. The case itself is compact, charges via Lightning, USB-C, MagSafe, or even an Apple Watch charger—super convenient! Smart Features: The Find My integration and built-in speaker on the charging case make locating them so easy. Touch controls for volume adjustment are smooth and intuitive. Pairing and switching between Apple devices are instant, as always. Verdict: The AirPods Pro 2 deliver outstanding sound, world-class noise cancellation, and seamless Apple ecosystem integration. They’re pricey, but worth every penny for the quality and convenience they provide.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Airpods Pro (2nd Generation)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like them very much. Was my most exciting and satisfied purchase ever!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great to listen with no background noise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great , my husband is a truck driver and these are amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best AirPods From Best Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my new AirPods they came with a great warranty through Best Buy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much Needed Air Pooss⭐️⭐️

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new pair of AirPods because I accidentally washed my other ones with the case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’m loving it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it so much. She was the best item I ever got. I will buy it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them for my son’s birthday and he loves them. Uses them everyday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Airpods

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best price and service. Easy to use. Bought case too help with keeping from losing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product and service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service and good product. I like the trade-in program. Very fast and convenient. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPod pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. It’s very clear and easy to connect. I love the everything on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods rock!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my AirPods! I use them daily and never have issues. One of my staple devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service the gentleman that helped me was very patient and helpful.

    I would recommend this to a friend