Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$239.00
Save $10.99
Comp. Value: $249.99

Customer reviews

Rating 4.8 out of 5 stars with 31638 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers commend the AirPods Pro 2 for their excellent sound quality, comfortable fit, and impressive battery life. Users also appreciate the seamless connectivity with iPhones and the effectiveness of the transparency mode. While the price point is a concern for some, a few users expressed reservations about the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 156 Showing 3,101-3,120 of 31,632 reviews
  • Pros mentioned:
    Battery life, Connectivity, Sound quality

    Rated 5 out of 5 stars

    Great Product from Apple!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality: well balanced highs and lows. Very good battery life. Never failed and quick Bluetooth connection. Will definitely recommend it to my friends and families.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 4 out of 5 stars

    No Remorse Here!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My original Airpod pros had some connection issues that I pretty much just toughed out. I forgot my earbuds one day while I was at work and can't function without some type of noise, decided it was the perfect time to upgrade. I picked these up and was immediately happy with everything. I've never had issues with the sound, no issues with random connecting or disconnecting, no problems with charging anymore (the case gives a small ping to confirm charging connection, which I appreciate). I like the different sound functions on these - I can choose to do adaptability, transparency, or noise cancellation. I use adaptability a lot in the office so my volume will automatically turn down if it detects someone talking to me, and go back to normal volume once the conversation has ceased for a couple seconds. I only take one star off as I seem to get a clogged head feeling with all Airpod models when I wear them for a couple hours.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    AirPods Pro

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much better sounding, and more comfortable than the other earbuds I’ve used before these!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Connectivity, Sound quality

    Rated 5 out of 5 stars

    My favorite pair that I own

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been looking for a pair of headphones that are comfortable and have good sound quality. The Air Pod Pro Max was too heavy after an hour, and the air pods couldn't wear that long as well. I've also had other brands, like Beats and Bose, which all hurt after a while. I'm so glad I finally bought these. They are easy to use and connect to the phone instantly.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent hear aid feature!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my dad who was interested in the hearing aid function. He had no trouble pairing with his phone, taking the test and getting them set up as hearing aids. He was really surprised that his fridge is actually pretty loud and he had no idea that his AC was so loud either. :) He also said they were comfortable and had no problems with them staying in his ears.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great buds

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a bit skeptical about these. However, the fit is great, considering earbuds like these usually don’t fit well and they fall out. The sound is also surprisingly really good! Highly recommend these.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Worth the upgrade!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than V1! I have the original air pods pro. Although they are great, I was debating on upgrading since I know I would give them a ton of use. But I was very impressed at the improvement of sound quality, connection quality, and noise cancellation. I would 100% recommend if you’re looking to upgrade. In terms of comfort, my ears are very sensitive and could not handle the basic air pods, so I tried air pods pro and they’re extremely comfortable to wear! I know a lot of reviews say they don’t stay in your ear for workouts which is somewhat true. I changed my ear tips for some foam ear tips and it has helped tremendously with keeping them in.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Finally got a pair and they didn’t disappoint.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a few different brands of EarPods and these are now my favorite. The sound is great. The battery lasts long and they are comfortable to wear.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Connectivity, Sound quality

    Rated 5 out of 5 stars

    I honestly can’t think of anything bad to say

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good audio quality for how small it is. The noise cancellation is insanely good too. I wore them on the plane & it makes an insane difference. I love how easy it is to connect them. I also love all the different size ear tips for my small ears. Super convenient to carry around too, I take them whenever I go now.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Best wireless earbuds

    |
    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have an iphone, these earbuds are probably the best that money can buy. They’re easy to connect, come with useful features like noise cancellation and transparency mode. Battery life is great, as long aa you charge them here and there you’ll never run out of battery. Overall a 10/10 product.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    They do the job.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the older generation, and these do have some noticably improved features (though relatively minimal, this is an Apple product so we enjoy anything we can get). Battery life is substantially longer for both the pods and case, I like the sound effects from the case. And most importantly, being able to see the case constantly on Find My. Sound quality is pretty good. Worth the purchase imo.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Apple Airpod Pro

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Apple earpieces. Love the fact that one earpiece can be used at one time while the other side is charging. Useful noise cancellation technology. Seamless connection to iphone. Have used “find my” feature to look for lost earpiece while hiking in woods after sunset with useful noise ping festure

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Great investment

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never thought I would need these until I did. So convenient when I’m in my buildings to see patients and have a teams meeting during the time I’m there. It really blocks out the surrounding noise so I have no problems hearing anything. I have small ears so other ear buds would hurt a lot and these don’t. I can keep them in for hours. Now I understand why my kids like them so much.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Good earbuds, but pricey but worth it

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these earbuds. Got them discounted, but are worth full price. The noise cancellation and transparency modes work awesome. Sound is terrific, same with battery life. Compatibility with my iPhone is nice too.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The transaction was seamless. The ear buds are comfortable in my ear and sound quality is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Game changer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work excellently and are also super comfy. Iphone immediately detects them. Overall sound coming from these is superb and crisp. From movies/ tv shows to music, these do it all. Call quality is great as well as the battery life. Noise cancelling is also a big game changer. These have been quite a surprise for me and I won’t be looking back any time soon!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Airpods

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is good Battery life is good The fit is perfect for my ears

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    The best buds for Apple users.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not an expert, but to me they sound better than any other earbuds I have had...they fit comfortable, stay in the ear and the features meet expectations, integration with Apple devices, transparency and noise cancellation work well. I personally think the full price is too high, I got them at about a 20% discount on Black Friday Best Buy online...I can live with that.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great airpods

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds. Noise cancellation works great. Battery life is good. They have a customizable comfortable fit.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Apple kills it with these buds

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though these have been around for years, these buds continue to be one of the best. Best noise canceling buds and comfortable to wear for hours. I wore these on a flight to New Zealand and they were a pleasure to have on even to drown out the airplane noise. I reach for these most of the time and I have 3 other flagships: Google pixel pro 2, JBL tour pro 2, and Sony's xm5.

    I would recommend this to a friend