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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 31640 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers commend the AirPods Pro 2 for their excellent sound quality, comfortable fit, and impressive battery life. Users also appreciate the seamless connectivity with iPhones and the effectiveness of the transparency mode. While the price point is a concern for some, a few users expressed reservations about the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 167 Showing 3,321-3,340 of 31,632 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Apple air pods 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ear buds to date The sound and quality are superb. I can talk and listen on a phone conversation with clarity. These are lightweight and don’t hurt your ears like others do. I recommend these a million times over.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality, I love to run with it super comfortable and it’s is sweat resistant for sure, used in sauna many times

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Flawless earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review has been a good year in the making, and I have to say that I have enjoyed these earbuds, a lot. They are excellent for every day use, and I use them for calling, listening to music, playing games on my phone (although not too often) and consuming media. All of these things the earbuds can do (audio wise, of course) and it is great at all of them as well. If you are looking for a pair of earbuds but are afraid these wont be worth your while, trust me, they are. You don’t have to do a lot of research, don’t overcomplicate it, just grab a pair of these and you’ll be happy.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Love these

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit in my ears, comfortable and excellent audio quality

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    AirPods Pro are truly something special

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AirPods Pro Review: The Perfect Blend of Comfort and High-Performance Audio I've been using the AirPods Pro for a few months now, and I can confidently say they are some of the best wireless earbuds on the market. Apple has truly outdone itself with these. The sound quality of the AirPods Pro is exceptional. The active noise cancellation (ANC) feature works wonders, effectively drowning out background noise, whether you're on a crowded bus or in a noisy office. The transparency mode is a fantastic addition, allowing you to stay aware of your surroundings without having to remove the earbuds. The sound profile is well-balanced, with crisp highs, rich mids, and deep bass

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Very nice!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very good, the battery lasts well, they are comfortable to use and the noise cancellation works well.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Connectivity

    Rated 5 out of 5 stars

    Great for a little solitude and noise isolation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought my first pair of AirPods, the Pro 2, and wore them several times on the way to a European vacation. I got to use them with the noise cancellation feature active and I am very pleased with the peace that the sound isolation provides. They are very convenient and portable and easy to pull out and put in whenever I want some quiet. I even wore them to sleep one night when the outside noise was keeping me awake. Very comfortable, very helpful and handy. They connect with my iPhone better than any earbuds or headphones I have owned.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    “Loved-’em”,had to return them.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved ‘em, “loved”! The features on these earbuds are next level, their quality is top notch. I really had high hopes for these, I would have given 5 stars if it weren’t for the fit. Sound quality: just right(wouldbe better w/ eq options) ANC: excellent Transparency: excellent Conversation awareness/Adaptive audio: ok(sometimes this mode would muffle or drown out all other sounds when speaking to loud or yelling) Other than that my main gripe was the fit. I kept having to readjust them while at work, hence the yelling and speaking loudly. I’m a trade show specialist. My work requires a lot of physical activity, bending, squatting, carpet kicking, lifting… and a lot of walking! The earbuds start off fine while I’m dry, once I start sweating is when they start popping out. I’ve tried switching the tips and different positions in my ears, nothing works other than taking them off drying my ears and resetting them. Jabra elite 8 active gen 2 have it down, if apple could make something like that with all the AirPod pro 2 features… Their’d be no competition.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Small ear approved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome noise cancellation. Fits small ears perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Happy Ballerina

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased for my daughter who wanted to use these as she trains in ballet . For reference she is 13 and they fit great not once falling out as she practices even with all her leaps and turns . She likes the sound quality and the comfortable fit . Great job on this product .

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Love!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product long lasting charge and great listening.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Game changer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing. I love the Conversation Awareness feature. I wear 1 AirPod while I work to help with my ADHD. When people talk to me, I can hear them with the Noise Control Transparency and Conversation Awareness. It quiets whatever is coming through the AirPods when I start speaking. It would be great if it could pick up on when people start talking in close proximity to me so I can better hear them, but it only knows to lower the volume when I speak. The quality is great. The battery life is excellent. I love the MagSafe charging. I absolutely love that you can switch between noise-cancelling and non noise-cancelling. I didn't know what I was missing out on with the change from my old AirPods (not the Pros). I had them so long, they were losing battery life and didn't have the features that these do. It's been a game changer for me at work.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Wow, the Noise Cancellation is great!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, the Noise Cancellation is great!!! I sometimes work in our Data Center, and it cuts down all of the noise about as much as the old Bose headphones I had that looked like you could land a space shuttle with them on. You have to like the feel of them stuffed into your ear for this to work, but they don't give me the feeling like they are going to fall out like the regular ones did. These Pro ones are so much better in my opinion. Also, no one can hear what I'm listening to like you can with the regular ones sometimes.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    AirPod Pro 2

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these. My old AirPod Pros finally broke so came bought the new generation. Improved and better than before. Noise cancelation is excellent and way better battery life than previous generation. The adaptive control is great too.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best AirPods ear buds last long and have good sound

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great pair of earbuds as always !!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple AirPods Pro (2nd generation) is a great choice for those who are looking for wireless earbuds with excellent noise-cancellation capabilities. The earbuds provides better active noise canceling (ANC) and battery life. The case’s U1 chip and integrated speaker lets you precisely locate it from the Find My app. The earbuds are water-resistant and come with four ear tip options (XS-L) to ensure a good fit. They also feature pressure-sensitive stems and sliding controls, which make them easy to use. The sound quality of the AirPods Pro (2nd generation) is impressive, with great sub-bass, good mids, and decent highs. The ANC and Adaptive Transparency modes work well, and the auto-wear detection feature is convenient. The earbuds are compatible with MagSafe, Wireless, and Apple Watch charging.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Earbuds Out RN

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds on the market BY FAR! If you’re seriously reading reviews for these, you must not know much about Apple. Everything Apple makes is pure GOLD! These are no exception! You WILL NOT find better earbuds—PERIOD! No other earbuds even come close. The Spatial Audio only is worth every penny! I watched a lot of movie and I’m telling you all Atmos content sounds like I’m watching in a Dolby Cinema theatre! Also the noise cancellation makes me forget I have a wife and kids…well until my wife smacks me in the head for ignoring her. I the other end the transparency mode allows you to hear everything around you while listening to content in a way that makes you feel like your music or video is part of your surroundings instead of in your ear. Seriously if you afford these—BUY THEM ALREADY!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Apple just works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are apple so they work as they should. Battery life is good, and the sound is what was expected. On the plane they are great at keeping things quiet for sure.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best sounding with great noise cancellation

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The comfort in ear is great. Sound quality is top notch in the class, I would say the best for overall performance for the premium quality, easy to use, tons of features in Apple ecosystem. The Spatial Audio is awesome, adaptable sound, aware of talking, regular firmware updates with best support make this product outstanding. The transparency mode is A++, many times I have no clues that they’re in my ear. The case is comfortable to hold, and easy to open with one hand, the AirPods are easy to take out and put in, they are designed in the best possible way. The connection in Apple ecosystem is amazing. This is my second AirPod pro, after first generation, significantly better performance and features. Tried Beats Pro, they’re overly bass.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Many functions is help and comfort me.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1. Was very Kind employees 2. Picked up so easy 3. Sound functions very 4. Battery life so long and can see easily % 5. Connection is very fast and easy 6. When I speak, fast volume go down. 7. Many functions is help and comfort me. 8. I bought 4 ea.

    I would recommend this to a friend