Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$239.00
Save $10.99
The comparable value is $249.99

Customer reviews

Rating 4.8 out of 5 stars with 31662 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers commend the AirPods Pro 2 for their excellent sound quality, comfortable fit, and impressive battery life. Users also appreciate the seamless connectivity with iPhones and the effectiveness of the transparency mode. While the price point is a concern for some, a few users expressed reservations about the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 196 Showing 3,901-3,920 of 31,662 reviews
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Best Airpods model

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Easy setup with iphone14. Battery life is great. Comfortable in my ears and don't fall out when I run. I like the wireless and wired charge options

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Apple has a winner

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing to happen to ear buds, these are definitely my favorites. When it comes to noise cancellation the Apple ear buds certainly do the job. They are completely comfortable, lightweight and durable so you don’t need to worry about dropping them. You definitely get your money’s worth here and Best Buy will help you find the right fit.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great Headphones - Full of Suprises!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, full of surprises! The Spatial Audio is really good. The clicking of each headphone to pause/play/answer calls, skip songs, reverse or fast forward is impressive. Additionally, swiping up and down on the stem of the headphone for volume is smart too. It does everything headphones need to do with impressive noise cancellation and audio quality - highly recommend. The battery life won’t blow your mind but it’s good nonetheless

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Very good

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool. Good sound. Good battery and charging faster

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Thanks Best Buy

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In a world full of noise, I found clarity. Best Buy didn’t just give me a pair of AirPods 2 Pro, they gave me an experience: Comfort and perfection. Every note is crisp, every silence, deep. These aren’t just earbuds, they’re the soundtrack to my life, transporting me to every moment. Thank you, Best Buy, for making this masterpiece my own.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Great Headphones

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never owned Apple Aiprods. I must say I was impressed with the sound quality when I set these up and started using them. I now own 14 sets of earphones. Mostly high-end (Sennheiser, Bowers and Wilkens, Bose, Sony, Beats, etc.). I have a lot to compare against. I thought I may use them for the amplification feature, but it turns out I don't need to (yet). I love to listen to music, and these sound great. I may need to utilize the amplification eventually. It is like having an extra tool in my tool belt!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Apple does it again

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a worth while upgrade from the gen 1 AirPod pros. Great new features and sound better. I prefer my Bowers & Wilkins P8s for serious music listening. Apples earbuds are very comfortable and stay in your ear. Getting them for a great price $169 was a big plus. My wife loves them.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    AirPods pro

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! Noise cancellation is on point and they stay in your ear!

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Fit

    Rated 5 out of 5 stars

    Simple and Awesome.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great and make life easy. Connect fast, the controls are intuitive, and free up your hands. This design remains in your ear with our effort and remains comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Apple-AirPods Pro 2

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Air Pod Pros are great. The sound is crystal clear and the fit is perfect. The MagSafe Case is awesome as well. Fast charge and long-lasting battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    The best there is. (For now)

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing ANC, even better transparently mode and, most importantly, incredible sound. Comes in a super portable package and is reasonably comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Great Pair of Earbuds.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect fit, flawless audio, spatial surround, and awesome battery life have really upped my audio game! I would not hesitate to recommend these to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great item!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great, especially for noise cancelling! They also stay in the ears without falling out, which is appreciated!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and the battery life is excellent. I have small ears and these are the only ear buds that fit comfortably and don’t hurt my ears.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Nice

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and battery life. Comfortable in the ear

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Fit, Sound quality

    Rated 5 out of 5 stars

    AirPods 2nd Gen

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is crisp. The pods have no issue connecting to devices and they stay in the ears well. The noise cancellation works almost too well.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Best headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They connect to your phone TV. They work very easily. No struggle to set up. They let you know when you leave them behind on your watch or your smart phone. They are awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Sound quality

    Rated 5 out of 5 stars

    BEST earbuds I’ve used!!!

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase I’ve made in a long time! The sound quality, battery life, there so easy to use and connect. I couldn’t be happier!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best option

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be honest, I love shopping at Best Buy because the quality is excellent, and I really like their customer service and how they run things. The stores are always neat and clean, and it’s easy to find what you’re looking for—it’s the best option. And these headphones are a huge help in different areas of life, such as when studying, since they have noise cancellation; I really like them for traveling because they're comfortable and practical; and in general, for everyday life.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A magnificent buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really water proof, works like a charm, very convenient based on my needs. Just an overall world class experience these AirPods Pro 2nd generation is worth the price as well. Noise cancellation at its best. I love this

    I would recommend this to a friend