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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 32041 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers appreciate the excellent sound quality, which is a significant highlight, along with the product's comfort, great battery life, and secure fit. Users also value its reliable connectivity and the useful transparency mode. However, some customers find the product to be a bit overpriced and have expressed minor dissatisfaction with the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 670 Showing 13,381-13,400 of 32,032 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Welcoming experience for both Apple and Besy By..!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I’m a first time user for apple airpods, I feel, it’s a plethora of choices it offers at a industry best standards on quality terms

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and was a great price! Totally recommend this to anyone that was quality sound from their headphones

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome product, excellent service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been amazed at the sound and quality of this product. 5 star's is not enough to rate these air pods.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Upgrade

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving the 2nd generation AirPods Pro, it a great improvement over the 1st generation. I like being able to go from phone calls to then listening to Youtube on my Mac.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Love em!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these! Keeps a great charge, but to hurt ears

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and noise canceling. Use it almost every day for personal use or work.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth the money spent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly a masterpiece by Apple. Conversation awareness, Adaptive noise cancellation and hand controls are amazing. Battery backup could be more. 6 hours is very less compared to other products at the same price range.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MY 2ND Set

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 2nd Pair i lost my 1st Set on a Fishing trip qhole case and 1 ear bud roght into the water lol. No problem ran and grabbed another set . Thats how good they are .

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great experience.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent sound and great experience with Bestbuy staff.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Gift Ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these as a gift for my son. He was so suprised and thankful. He wearss them on campus and when he is studying. He said the sound quality is amazing and enjoys the noise canceling feature as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid earbuds, can't go wrong!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the AirPods, still a solid choice after a couple years and when the price is right, makes it a no brainer. Purchased these as a Christmas gift and they loved it! While I have no complaints with the AirPods, I did have a qualm with Best Buy not honoring their price match policy when it Amazon had it clearly lower. I happen to be a Best Buy Total Member so the Apple Care + made up for it I guess, but either way, it was disappointing I couldn't save more.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great cancelation noise saved my adhd brain

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This head phones are great for my ADHD with the cancelation noise I can finally block all the noise and focus it’s been like heaven sent. I can finally hear peace in the midst of chaos. Me and my jams

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ear pods

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Quality! Nice balance of sound… bery please!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Work great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Was delivered on time and the package was in perfect condition. The air pods worked flawlessly right out of the box. Would 100% recommend these for anyone

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great AirPods and totally worth the price, quality!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Apple headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones amazing easy to use very comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    obsessed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually haven't taken these out since I bought them they are the best and I avoided airpods for so long. Best buy also sold them at a muuuuuuch better price than the apple store.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPods 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great AirPods best ever. Work well Evan does hearing test. And adaptive noise cancelling. Is nice touch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Christmas Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these as a Christmas gift on sale for my mom--she LOVES them! The hearing aid feature is super cool.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ear buds! Noise cancellation, sound and bass is amazing and you can’t go wrong buying these Air Pod Pro’s!

    I would recommend this to a friend