Customer Ratings & Reviews

This product came to me broken, I waited 3 weeks for this product to arrive and when it arrived it was broken I tried to go to the store to exchange it and they wouldn’t let me so now I have to wait another 3 weeks if I buy another pair I’m very disappointed in this service

The Apple AirPods Pro 2 are a true testament to Apple's innovation in wireless audio technology. After using them for a few weeks, I’m genuinely impressed by the significant upgrades over the previous generation. Sound Quality The sound quality is the first thing that really stands out. The AirPods Pro 2 deliver richer, more immersive audio, with deeper bass and clearer highs. Whether you're listening to music, watching movies, or taking calls, the audio experience is crisp and well-balanced. Thanks to the custom drivers and amplifiers, you get incredible sound performance without any distortion, even at higher volumes. Noise Cancellation & Transparency Mode Apple has refined its Active Noise Cancellation (ANC) to an impressive level. The AirPods Pro 2 block out ambient sounds more effectively than ever, making them perfect for use in noisy environments like cafes, airplanes, or busy streets. The improved Transparency Mode also feels more natural, allowing you to stay aware of your surroundings without needing to take the earbuds out. Fit & Comfort The AirPods Pro 2 come with different-sized silicone tips, ensuring a perfect fit for any ear shape. They are incredibly comfortable to wear for extended periods, which I found especially useful during long workdays and workouts. The fit is secure, yet it doesn't create any pressure in the ear, making them feel weightless. Spatial Audio & Adaptive EQ Spatial Audio with dynamic head tracking has been upgraded in this version. It's mind-blowing how immersive movies and 3D music tracks sound, giving you a cinema-like experience. The Adaptive EQ technology also customizes the sound to the shape of your ear, providing an optimal listening experience tailored to you. Battery Life Battery life has been significantly improved as well. You get up to 6 hours of listening time on a single charge, with an additional 30 hours from the MagSafe charging case. The case is compact, easy to carry, and supports wireless charging, which is a great convenience for day-to-day use. Controls and Connectivity Apple has added touch-sensitive controls to the stems, allowing you to adjust volume, change tracks, and activate ANC without needing your phone. Pairing with iPhones and other Apple devices is seamless, thanks to the H2 chip, which provides ultra-fast connectivity and low latency. Final Verdict The AirPods Pro 2 are a fantastic upgrade over the original model and deliver premium features that elevate your overall audio experience. With improved sound quality, noise cancellation, longer battery life, and innovative features like Spatial Audio, Apple has created a top-tier product for anyone looking for a high-quality pair of wireless earbuds. If you’re part of the Apple ecosystem, the seamless integration makes these even more worthwhile.

I've been using these AirPods Pro 2 for work calls and daily listening over the past month, and they've exceeded my expectations. The active noise cancellation is top-tier. It effectively blocks out office noise or street sounds, allowing me to focus during meetings or enjoy music without distractions. Transparency mode lets in just the right amount of ambient sound when needed, and the new hearing aid feature enhances clarity for conversations in louder environments. Audio quality is impressive with deep bass, clear mids, and crisp highs, plus spatial audio that makes everything feel immersive. The fit is secure and comfortable with the included silicone tips, staying in place during walks or workouts. Battery life provides hours of use, and wireless charging is convenient. Compared to standard earbuds, these offer premium features like seamless device switching and Siri integration. They're a great investment for anyone seeking high-end wireless earbuds. Thanks, Best Buy, for carrying innovative products like this!

The darn things won't stay in my ear, no matter what your rubber piece I put on it because the back end of the pod is bigger than the front end and the back end stops it from going in your ear no matter what. I like just the old ones cuz they stay put.

Recieved AirPods 3rd generation instead, I was out on a trip and returned long after the return period. Now I’m stuck with overpriced regular AirPods

The Apple AirPods Pro 4 deliver excellent sound quality with deep bass and clear highs. Active Noise Cancellation works impressively well, blocking out most background noise, while the Transparency mode feels natural. The fit is comfortable for long use, and the battery life is improved compared to previous versions. Seamless integration with Apple devices makes them extremely convenient. Overall, they are a premium choice for anyone looking for reliable wireless earbuds.

The AirPods Pro 2 are amazing—they block out noise really well, but the transparency mode also feels super natural when you need to hear your surroundings. The sound is clear with strong bass, and they’re comfortable enough to wear all day. I love how quickly they connect to my iPhone, and Spatial Audio makes music and movies feel immersive. The battery lasts long, the case is easy to carry, and the built-in speaker helps if I misplace it. Overall, they’re convenient, powerful, and totally worth it.

My Take on the Apple AirPods Pro (2nd Generation) Okay, so I finally bit the bullet and upgraded to the new AirPods Pro 2, and I wanted to share my thoughts after using them for a while. Honestly, I was pretty happy with my first-gen Pros, but the hype around these new ones got to me. Here’s what I’ve found: What I Absolutely Love (The Pros): The Noise Cancelling is Unreal: Seriously, this is the biggest jump for me. My old ones were good, but these are on another level. The roar of the bus? Almost gone. The constant chatter in the coffee shop? Faded into the background. It's like having my own little quiet bubble. Transparency Mode is Actually Useful Now: I always felt a bit robotic with the old Transparency mode. This new one feels so much more natural. I can actually have a conversation without feeling like I have plugs in my ears. Plus, that adaptive thing where it quiets loud noises suddenly? Super handy! The Sound Quality is Definitely Better: I’m not a hardcore audiophile, but I can definitely hear a difference. Everything sounds richer and more detailed. The bass has a nice punch, and the highs are clear. Music just sounds… better. Spatial Audio is Still Mind-Blowing: When you’re watching a movie or something that supports it, the way the sound moves around you is just so cool. It feels even more precise and natural with these new ones. Finally, Find My for the Case! Losing the charging case was always my biggest fear. Now that it has Find My and even makes a little noise, I feel so much better about keeping track of it. That little lanyard loop is also a surprisingly nice touch. They Fit Better (For Me Anyway): I was using the medium tips on my old ones, but the new extra-small size they included fits my ears perfectly. They feel more secure and comfortable, which makes a big difference for both sound and noise cancelling. Battery Life is Decent: I can usually get through most of my workday without needing to charge them, and the extra juice in the case is a lifesaver for longer days. What Could Be Better (The Cons): Still Locked into the Apple Ecosystem for Some Stuff: While they work with my Android phone for basic listening, I definitely miss out on the super easy pairing and the personalized Spatial Audio when I’m not on my iPhone. It’s a bit annoying that some of the coolest features are Apple-only. The Price is Still Pretty Steep: Let’s be honest, these aren’t cheap. For the price, you really have to be invested in the Apple ecosystem and value these premium features. If you just want basic earbuds, there are definitely more affordable options. Still Lightning: In a world where everything else is moving to USB-C, it’s a bit frustrating that the case still uses a Lightning port. It’s just one more cable I need to keep around. Battery Life Isn't the Absolute Best: While it's improved, there are other earbuds out there that offer even longer listening times on a single charge. It’s good, but not the absolute best on the market. My Overall Verdict: For me, as someone who’s already deep in the Apple world, the AirPods Pro 2 are a fantastic upgrade. The improvements in noise cancelling and sound quality alone make them worth it. The added convenience of Find My on the case and the better fit are just icing on the cake. However, if you're not heavily invested in Apple or are on a tight budget, you might want to weigh the pros and cons carefully. They're definitely premium earbuds with a premium price tag, but if you're looking for top-tier performance and seamless integration with your Apple devices, these are hard to beat.

I was sent fake AirPod Pros. The box is a replica (note misspellings of iOS). The box, charging case, and connected device all contained different serial numbers that register different purchasing dates. The 'AirPods' also have a buzzing sound. Do not buy from this seller.

This is not fair I bought this airpods online,I ordered them on friday the 14 of march 2025 and it was supposed to be delivered by the monday the 17 of march then on th 19 it was shown that this product was in GA when I live in El paso tx and they were delivered this 22 of march and the box was open.

So, I recently upgraded from my trusty AirPods Pro 1 to the new AirPods Pro 2 with Active Noise Cancelling, and honestly, it’s been a bit of a mixed bag with some nice surprises and a few quirks. First off, the noise cancelling on these new AirPods Pro is really something else. Compared to the first generation, the silence feels deeper and more immersive. Whether I’m on a noisy commute or just trying to focus on home, the way the earbuds block out background sound has definitely improved, and it feels like I’m in my own little audio bubble. The sound quality is crisp and balanced, and the fit is just as comfy as before, which I appreciate since I wear them for hours at a time. I also noticed the battery life seems a little better, which is always a win. Plus, the transparency mode feels more natural — it lets in just enough outside noise so you’re not totally cut off but still aware of your surroundings. And the new case design? Sleek and easy to carry around. But, and there’s always a but, I did run into a few downsides. The touch controls feel a bit more sensitive, so sometimes they register accidental taps, which can get annoying when you’re trying to adjust volume or pause music. Also, the price jump from the original AirPods Pro to these newer ones is noticeable, and I’m still on the fence if the upgrades fully justify it for the average user. Lastly, switching between devices isn’t as seamless as I hoped — sometimes I have to manually reconnect, which feels like a step backwards from what Apple usually nails. All in all, upgrading to the new AirPods Pro Active Noise Cancelling earbuds gave me better sound and quiet space, but some small annoyances and the cost make me question if it’s worth it for everyone. Still, if you’re someone who values top-notch noise cancelling and sound, it’s definitely worth a shot.

These have been amazing to use every day. The sound is clear with great bass, and the active noise cancellation does an excellent job blocking out background noise. They’re comfortable to wear for long periods, the battery lasts a long time, and they pair instantly with my Apple devices. I highly recommend them.

Saying AirPods Pro 2 but Are AirPods Pro 1 generation. I will have returned it but I did not know until I lost the left ear pic and ordered a replacement now it will not work because the right one is fake from 1 gen

I have used many other earbuds/headphones, and these AirPods Pro 2 outbeat the others. These AirPods are: 1 Excellent noise cancellation and Transparency Mode 2 Comfortable, customizable fit 3 Great audio quality with Adaptive EQ 4 Seamless pairing and device switching with Apple products. 5 Spatial audio adds immersive sound for supported content 6 Strong battery life and compact case If you’re looking for a top-tier wireless earbud with smart features and premium sound, the AirPods Pro are worth every penny.

Bought the Apple Airpods Pro 2 in February. It was always difficult to pair, the challenge then became impossible by May. Charging began to sputter out in April with periodically not charging then evolving into periodically charing. Now the buds will not charge at all. My local best buy no longer has an apple certification and now i haveto go to a neighboring town's best buy to get the buds sent out. Bummer.

This device is not designed for individuals with hearing impairments. The hearing test results indicate an 85 DBI threshold, which is insufficient for hearing. I am deaf and plan to return my AirPods Pro 2 soon. When using the iPhone speaker, I am able to hear music more clearly than with the AirPods.

Not sure why noice cancellation doesn’t work Other wise works great

I've been using the AirPods Pro (2nd Gen) for a few months now, and I have to say—they’ve exceeded my expectations. Apple really listened to user feedback and fine-tuned just about everything that made the first version great. The active noise cancellation is noticeably better. It blocks out everything from subway rumble to background office chatter. And the new Adaptive Transparency mode is surprisingly smart—letting voices and ambient sounds through while reducing sudden loud noises like sirens or construction. Sound quality is where the AirPods Pro 2 truly shine. Thanks to the new H2 chip, music sounds richer, clearer, and more balanced. The bass hits harder, the mids are warm, and the highs are crisp without being harsh. Pair that with Personalized Spatial Audio and Dolby Atmos support, and watching movies or listening to immersive tracks is a whole new experience. The fit and comfort are excellent. Apple now includes an extra-small tip size, which helps get a better seal for more people. I can wear them for hours without fatigue—whether on a run, at work, or on a flight. Battery life has also improved. You now get up to 6 hours of listening time per charge (with ANC on) and around 30 hours total with the case. Plus, the MagSafe charging case has some great upgrades: a built-in speaker for Find My alerts, a lanyard loop, and even support for Apple Watch chargers. Of course, these shine brightest in the Apple ecosystem. Pairing is instant, switching between devices is seamless, and features like “Hey Siri,” Audio Sharing, and spatial audio just work. If I had to nitpick, it’s that they still don’t support high-res audio over Bluetooth, which might be a drawback for hardcore audiophiles. And if you're using Android, you won’t get the full feature set. Bottom line: If you're an iPhone user and want truly premium wireless earbuds, the AirPods Pro 2 are hard to beat. From sound quality to noise cancellation to comfort and smart features, they deliver on every front. They’re not cheap—but in this case, you absolutely get what you pay for.

The Apple AirPods Pro 2 deliver excellent sound quality, strong noise cancellation, and a very comfortable fit for everyday use. Battery life is solid, and the seamless pairing with Apple devices makes them especially convenient for iPhone users. The transparency mode is impressively natural, which makes switching between music and real-world conversations feel effortless. They lose a point because they are expensive, and some of the best features are limited to the Apple ecosystem.

The Apple AirPods Pro are a premium pair of true wireless earbuds that offer a blend of high-quality audio, effective noise cancellation, and seamless integration with Apple’s ecosystem. Design and Comfort: Featuring a sleek, glossy white design, the AirPods Pro come with three sizes of silicone ear tips, ensuring a secure and comfortable fit for various ear shapes. This in-ear design not only enhances comfort but also contributes to improved sound quality and noise isolation compared to the standard AirPods. Additionally, the earbuds have an IPX4 rating, making them resistant to splashes and sweat, suitable for workouts and light rain.  Sound Quality: The AirPods Pro deliver a balanced audio experience with rich bass and clear highs. Whether you’re listening to bass-heavy tracks or orchestral pieces, the earbuds provide a satisfying and immersive sound profile. Adaptive EQ technology automatically tunes the music to the shape of your ear, enhancing the listening experience.  Noise Cancellation and Transparency: One of the standout features is the Active Noise Cancellation (ANC), which effectively reduces ambient noise, making them ideal for commuting or focusing in noisy environments. The Transparency mode allows external sounds to pass through, enabling awareness of your surroundings without removing the earbuds. This feature is particularly useful for conversations or when you need to be alert to your environment.  Controls and Connectivity: The force sensor on the stem of each earbud provides intuitive controls for music playback, calls, and switching between ANC and Transparency modes. Hands-free access to Siri is also available, allowing for voice control. The H1 chip ensures a stable and seamless connection with Apple devices, facilitating quick pairing and device switching.  Battery Life: The AirPods Pro offer up to 4.5 hours of listening time on a single charge with ANC enabled, and more than 24 hours of total listening time with the wireless charging case. The case supports Qi-certified chargers and provides fast charging capabilities. Pros: • Effective Active Noise Cancellation  • Comfortable and secure fit • High-quality sound with Adaptive EQ  • Seamless integration with Apple devices • Sweat and water-resistant design Cons: • Premium price point • Battery life could be longer • Limited customization options for sound preferences Verdict: The Apple AirPods Pro are a top-tier choice for those seeking high-quality true wireless earbuds with excellent noise cancellation and seamless integration with Apple devices. While they come at a premium price, their performance and features justify the investment for users within the Apple ecosystem.