Black Friday in JulyEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.8 out of 5 stars with 32161 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers admire the excellent sound quality, comfort, and impressive battery life of the product. They also appreciate its perfect fit, seamless connectivity, and useful transparency mode. However, some customers find the product to be a bit overpriced and are not entirely satisfied with the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 140 Showing 2,781-2,800 of 32,161 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    the easy choice

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound, noise canceling, and transparency mode is crystal clear, and always easily accesible, especially with conversation awareness. adaptive mode had countless practical aplications all made even more accessible by the extended battery life. no additional apps needed thanks to seemless apple integration, and gesture volume controls have me ditching my apple watch more often because I can control everything I could possible want from my airpods without having to use my voice. includes features that newer and more expensive headphones from competing brands like wireless and magsafe charging, and a speaker on the charging case. improved findmy integration turns airpods pro into an airtag, making them unloseable in my bag.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Retail Therapy, Justified

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never thought I'd say this, but buying the AirPods Pro 2 for $149.99 from Best Buy might be the most responsible impulse decision I’ve ever made. The usual price is $249.99, so saving $100 felt like the universe high-fiving my bank account—and as a college student, that’s a rare win. I was skeptical at first. I used to wear the first-gen AirPods Pro and thought they were good enough. But these? They're on a whole other level. The fit is more secure thanks to the silicone tips, and they actually stay in during workouts—which wasn’t the case before. The noise cancellation is also way better. It’s noticeably stronger. The moment I put them on, everything around me just... faded. It makes a big difference when I’m trying to study in noisy places or just need some peace. Bottom line: great fit, great sound, and a surprisingly responsible impulse buy. It’s one of those rare times where spending money actually felt smart. No regrets.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Quality

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality wise I’m using it every time I have a call and its quality still the same until now for years. The sounds are nice and very comfortable into my ear.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Super high quality sound and design

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrading from 2nd gen AirPods. Noise cancelling works great. Good blocking out noise. And transparency mode allows you to hear your surroundings when needed. I’ve already used the find my feature twice to locate them in my living room. The speaker on the case is a nice touch to locate them. Get AppleCare on them, it was a godsend having them on my other AirPods as I accidentally washed them with my jeans and AppleCare covered it. I did get a case for the AirPods to clip onto my belt. Battery life is great. Sounds better than the Sony in ears equivalents that cost $100 more.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Connectivity, Sound quality

    Rated 5 out of 5 stars

    10/10 Awesome Apple product!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my APP2 so much! Really great sound quality, connectivity, noise-cancelling, comfort. 10/10. I have thought about purchasing a second pair. Survived drops. Even from a motorcycle!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Probably the best you can get

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never really understood the fascination with AirPods until I got these. The noise canceling is incredible The transparency is incredible- sounds so natural The adaptive volume is great, it gently adjusts volume and cancellation based on your surroundings and reduces loud noises around you The form factor is ideal Battery life is phenomenal (well at least it’s as advertised) The conversation detection works really well, just wish that it could be activated by others talking to you… although I get that would be difficult, it’s a better bet to activate once your start to speak. Overall, Apple nailed this. You don’t even have to like apple to appreciate what was done here.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    So far, good purchase

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s be a good purchase. A year in…the positives include easy to carry around, good noise cancelling, good battery life, good findability. At times can be a little uncomfortable for longer periods of wear

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Fit

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Theres a reason these are so popular. Instant Bluetooth connectivity to iPhone, secure fit once correctly-sized earbuds are attached, long battery life and great sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    A worthy successor to the first generation AirPods

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is top-notch, delivering crisp highs, rich mids, and relatively deep bass without being overly punchy. The active noise cancellation effectively blocks out external distractions, creating an immersive listening experience. The adaptive mode is fine. It is essentially transparency mode that will do its best to block long drawn out noises, like a mower or something. It doesn’t quite hit the mark. The fit is comfortable for long periods, and the battery life is fantastic. Overall, these earbuds offer premium performance and are a solid choice for audiophiles and frequent travelers alike.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Connectivity, Sound quality

    Rated 5 out of 5 stars

    All around five star.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is awesome. I’ve had trouble with getting any earbuds to fit in the past, but these work great. Seamless integration with computer or phone and I love using these for phone calls - So much better than speakerphone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Sound quality

    Rated 4 out of 5 stars

    Casual user.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my first ever apple hearing devices. Never had anything with noise cancellation. They are absolutely amazing. I really only wear them while streaming movies on the ipad when it’s late or at work during break. The connectivity is super fast and smooth from the ipad to my iphone and back. I do suggest trying them on for size where possible. It comes with 4 different size earbuds, but are not made for my ears while moving. I’ve tried twisting them as suggested, and it helps a lot more. My 4 star rating comes froma recent issue I started having with the right earbud about 2 weeks after purchasing. It will sometimes make crackling and static noises. Disconnecting and re-pairing sometimes helps and sometimes it won’t. From some research it seems to be a somewhat common problem. I took them to an apple store and they tested it and found nothing wrong. They did a factory reset. This what about a week ago from this review. So far so good. However, if it happens again they will send back to apple for repair. One final thing, a good one….the battery life is very good!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Best ANC Earbuds Ever!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible noise cancellation, rich sound & adaptive audio. Seamless Apple integration, comfy fit & long battery. Worth every penny!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality and noise cancellation works really well. Battery also lasts pretty long, would definetly recommend buying these.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Apple Airpod Pro 2

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has the usual Qpple quality and it fits well out of the case. The default silicone covers were perfect for me. The extended battery life is a gain over my Apple airpod 2s. I also use the tunable features of the device and I took the hearing test to tailor them to my needs. The charging case is a little bigger, but still just right. I am very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Best Earbuds!

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently picked up the new AirPods Pro (2nd generation) and they're fantastic! The sound quality is top-notch with really clear highs and deep bass. Noise cancellation is better than ever, making it great for commuting or just tuning out background noise. The MagSafe case with USB-C is super convenient for charging and the battery life lasts me all day. They fit comfortably in my ears and stay secure during workouts or runs. If you're looking for an upgrade or new to wireless earbuds, these are a solid choice. Definitely worth it for anyone who loves music or podcasts on the go!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Pro are truly amazing. The sound quality is exceptional, delivering rich bass and crystal-clear highs that enhance every listening experience. The features are fantastic, from the active noise cancellation that immerses you in your music to the transparency mode that keeps you aware of your surroundings. The fit is comfortable and secure, making them perfect for extended use. Pairing with Apple devices is seamless, making the overall user experience smooth and hassle-free. Highly recommended for anyone seeking top-notch wireless earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Excellent service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second pair I’ve bought since I sold my first pair to my buddy, I absolutely love these AirPods, they sit in my ear comfortably and they never fall out when I’m out being active. The bass and sound quality is very good and I couldn’t ask for a better set of wireless earbuds!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Love them!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves them! This is her 3rd pair and her favorite. Great sound, comfortable and holds a charge for hours.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Definitely should purchase

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Personally I think this is the best airpods model. The noise cancellation is the best and they fit perfectly in my ears! I just picked a new one up about 4 weeks ago and I’ve only charged it once so far. The battery life is amazing. When connected there are so many options like being able to change the level of noise cancellation, conversation awareness and it even has options for spatial audio. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    AirPods Pro 2nd Generation Review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Pro 2nd gen exceed expectations with their remarkable active noise cancellation, immersing me in my music like never before. The improved sound quality delivers a rich, balanced audio experience, elevating every beat and note. Their extended battery life ensures uninterrupted enjoyment throughout the day, while the snug fit and comfort make them a pleasure to wear for extended periods. Seamless integration with my Apple devices enhances convenience, allowing for effortless switching and Siri control. Overall, the AirPods Pro 2nd gen are a stellar upgrade, enhancing my audio experience in every way.

    I would recommend this to a friend