Customer Ratings & Reviews

Dear Best Buy, I regret to say that my recent experience with your company has left me deeply disappointed. I placed an order and promptly paid for a product, anticipating its timely arrival. Unfortunately, the item was never delivered, which has caused me considerable inconvenience. What truly concerns me is the lack of resolution following this incident. Despite my attempts to address the issue, I have not received a refund, a replacement product, or even proof of delivery. This situation has been both frustrating and disheartening. I've always held Best Buy in high regard, which makes this experience all the more upsetting. The absence of a satisfactory solution or even a meaningful response to my concerns has significantly diminished my trust in your company. I sincerely hope that Best Buy will reconsider its approach to such situations and improve its customer service practices. A company of your stature should strive to ensure customer satisfaction, especially in cases where paid-for products are not received. This experience has, unfortunately, made me reconsider my choice to shop with Best Buy in the future. I hope you understand the gravity of this situation from a customer's perspective and take steps to prevent such occurrences in the future.

They fall out my ears a lot and I’ve changed the ear bits and I have the same issues

Expect more from these.. sounds might be off.. May have to check them out to make sure no issues with them.

They’re pretty good only thing is that they aren’t as loud as I like them they work good and I have to problem with them

The EarPod is nice but overrated. It’s fashionable

Good price for what it is i dropped in the pool still works

These work so amazing, I really enjoy them. The only reason I put 3 stars is because they can get really uncomfortable, and after a while they start to hurt my ear. Aside from that everything else is good and works really good.

AirPods Pro good but they didn’t give me the 3 months free of the apps.

Nice hearing would recommend for a gift or also yourself

Like all previous airpods, they easily fall out of your ears when you are in motion. I tried all bud tips and all fail to be secure.

Was very good, I used so roughly and is still working, I love this item.

great sound but doesn’t stay in my ear after working out due to sweat.

Apple always have great products. They never disappoint

it's a really good deal but when I received the package I found security seal of the box was breached.

Works well, connects effortless, helps as a hearing aid,

They broke and I have apple care but the Best Buy store wants to charge me 30 to ship it off because they can’t test them. If you want apply products buy direct

Hear air pods apple I saw them on television program and getting a lot reviews so purchase them they worth most individual but they couldn’t stay in my ears I even changed ears pods but they really don’t work for me.

Been wanting to update my airpods for a while. This generation has so many cool features, it's insane. Love it loads!

I love these AirPods, but they are sensitive to touch

Work great but don’t stay in your ear as well as others. Doing any physical work they pop out and it gets frustrating.