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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 32270 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers frequently mention that the product delivers excellent sound quality, comfort, and impressive battery life. Users also appreciate the secure fit, seamless connectivity with iPhones, and the effective transparency mode. While the majority of feedback is positive, some individuals feel the device is slightly overpriced and find the volume control system to be less than ideal.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1519 Showing 30,361-30,380 of 32,270 reviews
  • Rated 4 out of 5 stars

    Gift finding

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and store was clean and presentable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good quality had some connection issues at first but the problem was quickly resolved

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Thanks

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have got this . It is good deal so far I have seem

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don’t waste your money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are okay and not worth the price .I only had them for a month a they make a static noise when I text and noise cancellation I still hear people so if I was you I will keep my money .

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    useful and convenient but they don’t stay in.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they fall out of my ears constantly. they’re still a helpful item to own! toss em in your bag and go.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    good online best buy service

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product...good online best buy service; easy to purchase it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    EarPods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like but don’t love. Have some difficulty with them staying in my ears.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Podssssd

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Apple products and this one is no different. I am looking forward to the 3rd Gen release

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good and it was extremely good product and i loved to get more similar products

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Multiple Issues with Order Processing and Refund

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently experienced a significant inconvenience with Best Buy. They processed my order twice, resulting in double deductions from my account. Despite returning the product promptly, the refund process was delayed, causing frustration. Additionally, their delivery service proved to be subpar. Overall, the experience has been disappointing and highlights areas that need improvement.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Apple ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but not great. Bud is hard to fit and they fall out very easily, but than non sound cancelling

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    AirPods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally love my AirPods these ones will disconnect and than sometimes can’t hear anything. I got them when they where 249.00 then a week later they lowered than had on sale for additional price bb did give me a credit for the first discounted price I just want them to work all the time and be able to hear people mainly just my right one idk if I got a bad one or not

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Airpods 2nd gen

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from Beats Pro and am glad I did. The conversation awareness is an awesome feature

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Fall out of ear easily

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t fit my ears and keep falling out. Noise can is amazing otherwise

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Frustrated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these but keeping them in my ears is a pain. I’ve done everything possible. They still fall out

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Airpod

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is extremely nice and produces amazing sound quality

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easily lost

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device, easily lost. Have had to replace many.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product for Apple cycle

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good if you have all apple devices only. Not a good product if you have one window or or Android phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Complimenting my Apple devices

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure if its Apple Music or the Airpods. There is skipping and clicks when listening to music.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    They work, just not as much as I'd like

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My airpods generally work well. I'm not sure if my ears are shaped weirdly, but they constantly will stop the music for seemingly no reason. It's really annoying, and it feels like it shouldnt be a problem for how much I paid.

    I would recommend this to a friend