Customer Ratings & Reviews

I bought these for my husband for the new function to help with hearing. No matter what we did we could not get them to work. I tried them on also and they fell out of my ears easily. This never happens to me.

The connection is a bit wonky. It jumps on and off my iPhone 13 when I am watching tv.

Had to go In store because curb side pickup took too long but it was all fast once I explained.

I enjoy my air pods immensely.I use them often when I don't want to be bothered by the out side world.

Great sound and quality. Too expensive though. No Apple fan here.

Good for the most part. It took some adjusting to have them fit properly.

Just okay, left phone clicking when press, haven’t seen something like this before

It can be better. Price is too high and not quality

My last airpods was generation 2, and this new one is amazing!!

Product good but trade in not realistic when it came to pricing $25 online but only $9 in store

Bought them and they were on my steps in 3 days! Love the case, love the AirPods. Will buy again!

Its good original but I didn’t receive a case cover they mentioned that they gonna send case but not.

It doesn’t fit well in my ears! I guess I will have to buy something to help it stay in place

Great product! Works perfect. Exactly what I was looking for!

The silicone tips are too uncomfortable, the anc works as good on the no pros. I dont use anc much so not worth it for me.

The sound and noise canceling are really good on these, but i have 2 issues with these. 1. They hurt my ears regardless of position or ear tip size that i used. 2. The ear tips emitted a chemical smell that was noticeable at best and pungent at worst.

Had a few bugs on the first few uses but its working good now.

My wife didn’t like how these fit in her ear. She also said it wasn’t load enough and couldn’t hear that well.

I bought these from Best Buy and the the box did not include the different sized tips that are supposed to come with the pros. This was annoying- and also made me wonder if they were not brand new. I called and spent a LONG time on the phone with Best Buy customer service. They agreed to credit me a small dollar amount so I could buy new tips. A little while later, I got an email from Best Buy telling me my credit request had been rejected. I called back again and they apologized, said they would fix it, made me stay on the phone for a long time again. Eventually, they hung up on me - presumably by accident, but I still have not gotten a credit. This definitely took the fun out of buying new Airpods. I’ve always tried to support this company over the years, especially when there is so much online competition. But honestly, all of the time I spent trying to address this and it still didn’t get resolved let’s me know that I am not valued as a customer. Apple was unable to help as they were purchased at Best Buy. Next time I will shop somewhere else.

Poor sound quality. Making noise when there is no sound.