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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 32271 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers frequently mention that the product delivers excellent sound quality, comfort, and impressive battery life. Users also appreciate the secure fit, seamless connectivity with iPhones, and the effective transparency mode. While the majority of feedback is positive, some individuals feel the device is slightly overpriced and find the volume control system to be less than ideal.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1522 Showing 30,421-30,440 of 32,271 reviews
  • Rated 4 out of 5 stars

    Beware about the “magnetic” case.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods are great, the case however doesn’t stay closed and drops the pods out randomly.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Great headphones but missing charger

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I use them every single day and they are the best headphones I have ever had. The reason for the 2 star review is because it didn’t come with the charger. I went back to ask for one or to return it to get one that had a charger and I was told they didn’t have one.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Right ear bud is not working after 2 months

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using it for 2 months as of now. The right ear bud stopped working, i have really taken care without drops or liquid damages. I am really disappointed to go through all the service center support

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones to use if you don’t want to hear people talking

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Air pod pros

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best, since I bought them I've had charging issues when the buds are inside of the case.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good when they work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good when they work. This is my 3rd pair of airpods that eventually go bad. Got applecare this time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy Website.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The website is easy to access and you find what you want without effort

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sound Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality not that great. Better quality available for less money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was great, however the box it came in was dirty and damaged

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    AirPods not as good as marketed.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don’t work as well as marketed. I had high expectations but these fall short. The noise canceling is not as great as marketed and these don’t stay in your ear much better than the original AirPods.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    AirPods Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is there but my charging port has gone out twice now.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Apple AirPods Pro 2

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dislike the battery life. It seems to last for about 5 hours. My last pair lasted much longer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Airpods gen 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with apple products as always and shout out to the awesome staff out there

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Handy and convenient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loves the convenience that comes with it! Ears might pain a bit after using it for some time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    likes it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great for work, sometimes noise canceling will drop in and out. other than that good product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Thanks Apple

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for the value. My wife has RA and this helps her communicate without assistance.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for apple ecosystem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product works as expected. Loved the ANC. Connectivity is bad with non apple devices.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mislabeled product led to unsatisfactory sale

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got them for wife, she liked them but they were in the spot labed 3rd generation AirPod Pros, so when she opened them up and they took a lightening cord instead of a type-c she was a little disappointed, could be avoided with a little more care put into stocking and labeling. Headphone them selves are ok quality

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    AirPods pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They seem to be working well so far. I do notice that these get warm in use. I don’t think that’s normal. I replaced my first gen AirPod pros due to static sound when using noise cancellation or transparency modes after 4 years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Airpods Pro (2nd Generation)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5/5 these airpods are great! the lanyard feature in the case is extremely helpful

    I would recommend this to a friend