60th Anniversary SaleEnds Sunday. Exclusions, terms and conditions apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 32272 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers frequently mention that the product delivers excellent sound quality, comfort, and impressive battery life. Users also appreciate the secure fit, seamless connectivity with iPhones, and the effective transparency mode. While the majority of feedback is positive, some individuals feel the device is slightly overpriced and find the volume control system to be less than ideal.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1523 Showing 30,441-30,460 of 32,271 reviews
  • Rated 4 out of 5 stars

    Still best buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone in my family has AirPods and its best you can have

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not too happy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not sure what’s going on with Apple products anymore.. I went through three of these within 60 days.. thank god I’ve got them from Best Buy and that I’m a total tech member, as I’ve been able to get a set right in the spot unlike if you get them directly from Apple they will send them for repair leaving you with out your head phones for weeks.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    better than my first addition

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good but still hurt my ears after awhile . still fall out when smile or laugh

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Apple AirPods

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Would be a 5 if they linked with my Kindle.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Apple Airpod Pros 2

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered open box. Was supposed to be in excellent condition amd come with all parts and pieces. Only came with airpods and charging case. Had no earbud attachments.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    keep on Falling

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, these never stay inside ear, regardless of ear-pillow size used or following instructions of tilting them like apple website shows ... The rubber material is more like a silky silicone, so the slightest ear oil produced will send these flying out of your ears. Sound is relative to the buds staying in-ear. This is where Beats have these buds beat. Beats stay on regardless.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 3 out of 5 stars

    Great fit

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit Great, but for the price expected better sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Okayish

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good quality but can’t add to find mydevices list

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good but a little pricey and I feel the battery life could be a little better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    AirPods Pro

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing price for AirPods Pro cheapest I could find anywhere

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Adroid support

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set off buds, except wish they had an means to work better with Android.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good connection and sound ……………………. No se conecta bien, y el sonido es malo

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    As expected

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do what they say on the box, my son enjoys them and likes the wireless charging

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A gift

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift so I don’t actually know what they sound like but they seem to be happy.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Battery life is ok

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish Apple AirPods will cancel my background noise

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Buy it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product did not disappoint. I bought it of different reasons and it has worked out

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Suspect quality

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mine would not charge two months in. Nightmare to send of to get fixed.sometimes would not connect

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Help me win

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Been trying to get these gift cards. But never won.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Need Help with a Return

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m trying to remain calm at the present. I purchased these for my son for his birthday which happens to be on Christmas Day. He missed placed one of his EarPods so I purchased these to replace them. Fortunately he found the one he lost so didn’t need the new ones. He returned them to Best Buy in Lakeland but they didn’t give him any money back. The return slip says that I will receive an email soon. He returned them on January 8th and I have not received any notice about this matter and can’t find any way to contact any one to get help with this matter. Not Happy! Alice Gatecliff

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connection still randomly drops but generally really nice to use.

    I would recommend this to a friend