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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 32275 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers frequently mention that the product delivers excellent sound quality, comfort, and impressive battery life. Users also appreciate the secure fit, seamless connectivity with iPhones, and the effective transparency mode. While the majority of feedback is positive, some individuals feel the device is slightly overpriced and find the volume control system to be less than ideal.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1525 Showing 30,481-30,500 of 32,275 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 1 out of 5 stars

    Best ones so far.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancellation is the best. Sound is really good and the direct ear tips are great to find the right fit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Noise cancelation!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for a friend and he uses them daily.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Air pod pro 2nd gen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life isn’t that good other than that they are pretty good

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Faulty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only works great for a short period. After a while the microphone in it don’t work as good

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Take your time with the size

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a lot of time to find what size fit me best

    I would recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    its okay

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] even after changing the add ons to smallers ones they still feel uncomfortable

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    There ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always have a hard time getting them to connect to my phone. They have connection issues. Sometimes they don’t even want to connect at all. I like the older generation better These are ok. I won’t buy again.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Love my AirPods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good I like it all my electronics. I buy it in Best Buy the best store for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than previous versions but quality still not the best

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Merry Christmas gifting

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great gift, well received. purchase was easy peasy, in and out in a few minutes

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed new airpods but I don’t know why the old ones always just stop working.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    AirPod

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is okay but doesn’t keep the battery life and expected

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    AirPod

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and appropriate to use plus the voicing is very good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People struggle to hear me on phone calls but otherwise they’re pretty good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Apple - AirPods Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple - AirPods Pro (2nd generation) with MagSafe Case (USB‑C) - White

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don’t fit as securely as I would like but the features are great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    2nd Gen Pros

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s really nice but not sure if it’s worth the extra money for a minimal upgrade.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Lost one due to poor in ear design

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These worked great but wouldn't stay in my ears well... I wound up losing one which fell down a crack and wasn't able to retrieve it. Apple needs to fix this

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    BestBuy the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My earpads work very well. I Think we can trust Bestbuy products.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gadget tech

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good noise reduction! If wearing a long period of time it hurts ears.

    I would recommend this to a friend