60th Anniversary SaleEnds Sunday. Exclusions, terms and conditions apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 32275 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers frequently mention that the product delivers excellent sound quality, comfort, and impressive battery life. Users also appreciate the secure fit, seamless connectivity with iPhones, and the effective transparency mode. While the majority of feedback is positive, some individuals feel the device is slightly overpriced and find the volume control system to be less than ideal.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1533 Showing 30,641-30,660 of 32,275 reviews
  • Rated 3 out of 5 stars

    Pricey

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You might lose this tbh. If running the shokz might be better. Otherwise why not spend a little more for the max.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Noise cancelation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise reduction from the other party’s side is hardly noticeable.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    It's just a pair of AirPod Pro

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's just a pair of AirPod Pro... Nothing very special.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    AirPod

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got new Iphone. These work perfectly for what I need.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this and it was a good purchase in my opinion

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Not impressed

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earphones are good earphones overall… my issue is the constant falling out of my ears.. and for a 300 price tag, i just feel that should not be an issue… Im seeling these and going back to my Bose

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The work amazingly it just takes time getting used to them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t noticed too big of a difference but still good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pro gen 2

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These airpods are mid, ive been having some connectivity problems and currently am going back and forth with apple support. But I now this isnt rly on best buy so im still satisfied with them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    it’s ok

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worked great for a while then got this static noise in them. had to replace

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good product but didnt fit well.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods performed very well technically but I could not get them to stay in my ears. I returned them because I couldn't use them anywhere I could lose them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Incomplete open box

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The open box was missing a set of ear tips. The product was listed as excellent but it was missing so much

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ear tips dont fit

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality: 3.5/5 Comfortable: 2/5 (ear tips dont fit) Compatible with Apple products: 5/5

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    AirPods

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are ok, but continue to fall out all the time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They do not charge all the way.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not charge to 100% ...........................

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    N

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HmmnNanajozksns ajajajanjs. Ajajajkaks. Snakakkaksk

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    a scam.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    horrible. i bought an excellent condition pair of air pod pro 2nd gen and was given an okay condition pair of air pod 1st gen. i went to return the airpods and they basically told me i was scamming them. i was still refunded thankfully but that was a mess. i wanted the airpod pro 2nd gen for the hearing aid function for my mom. i ended up buying her skullcandy earbuds for WAY cheaper

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Should been New but it was Used

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I bought new but it was used or they failed to deactivated the device from another account my AirPods kept getting rang for location very disappointing

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    it’s alright…

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works but it’s been giving trouble after 2 months keeps disconnecting and connecting it’s super annoying

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Despite the overwhelming high praise, I would skip

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not so impressed, I hands-down would choose over the ear headphones for noise, cancellation purposes without question. The battery life is Pitiful, active noise cancellation mediocre at best for an earbud and overall not Great value price.

    No, I would not recommend this to a friend