Customer Ratings & Reviews

They are nice but the outside casting on the ear pods could be made of a stronger material.

My right AirPod was out of sync had to get new ones and the same thing happened with my new ones so

The noise canceling leaves a lot to be desired. The next generation will maybe fix this, if the news is right.

They kind of seem like the AirPods are refurbished.

The sound was OK, it did not work well with android. Many glitches and features simply not working

Do not fit in ear as well as standard air pods. I returned and purchased standard version

I ordered these in late august and never recieved them in the package I asked for them to let me pick them up in store and they never let me follow through with picking them up. Have never had a bad experience with Best Buy other than this very poor customer service

The airpods work great no complaints there and are clean. What I didn't realize until I was looking under find my decive is that I can not find them because the airpods are mixed and matched. So they are not the same pair. Even worse, it says the beoriginal owner can see their locations. Too late to return it but I feel best buy should make sure to have the matching pair or can reset them.

Hard to operate not good sound hard to keep on ear the controls are hard to operate

Air pods stop working after 3 weeks. I now have to file a claim to get them replaced.

Did not like too hard to keep in ears at times very difficult

Convenient and charged long but the left airpod is haed to hear out of when otp even when the volume is all the way up.

Took my airpods that I bought from Best Buy in for service yesterday only to find out they are fake. Best Buy won't do anything because they think I switched them out. I can't believe this is real life. Paid $200 and and extra $190/year to have the protection plan and they don't care at all. I read other reviews that had the same thing happen. Even the packaging inside the box is fake. Apple verified it's fake. I'm so mad I could cry. Will never buy a thing from Best Buy again.

Took 3 weeks to come, and when they came noticed right away they were fake. Sound quality was terrible, noise cancelling and transparacey didnt work and the only way I noticed was the font placement and size on the back of the case was off.

rubber earpieces did not fit returned them as soon as I bought them

Just received an email that the iPods I purchased may not have been authentic. I ran their serial number through Apple and sure enough, they are not authentic. Best Buy did refund my money and I appreciate their proactive approach.

I need more battery life. I can only wear one at a time to get a full work day.

They won’t stay in my ear. I’ve tried every size ear tips and they will eventually fall out with the slightest of movement. It’s very upsetting for the price of the headphones for them not to fit correctly. I like the other features of them but they’re useless if I can’t keep them in my ear.

I don’t like these. But I don’t like anything in my ear. I got an ear infection from wearing. I’m sure it’s just because I have issues with my ears but didn’t expect these to exasperate my condition

I bought it for my ex girlfriend regret wasting the money on her. Dont buy for her, buy it for yourself king!