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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 32276 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers frequently mention that the product delivers excellent sound quality, comfort, and impressive battery life. Users also appreciate the secure fit, seamless connectivity with iPhones, and the effective transparency mode. While the majority of feedback is positive, some individuals feel the device is slightly overpriced and find the volume control system to be less than ideal.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1554 Showing 31,061-31,080 of 32,276 reviews
  • Rated 1 out of 5 stars

    Not working right airpod

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not working after 3 months , initially it worked fine but after some days right pod stopped working It might be defective one which I received. Don’t buy in Best Buy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    2nd gen air pods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to review an item that only allows 50 characters

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer beware Best Buy cheats the customers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this at what I thought was a good price. I plug them in to get charged and it kept dinging I could not understand why, my phone gave me notification that said I had two different ear pod one was 2nd generation and the other was third. I am disgusted with Best Buy that I will no longer buy anything from again. I just lost my money and th

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    AirPods not worth the money

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Products are way to expensive for the quality they are designed to die just after the warranty!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lasted 6 months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right side only lasted 6 months, very poor quality or maybe I just got a bad one

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don’t last. My daughter had them for less than a year and they’re started to malfunction

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work good but have a hard time hearing from them

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Default earbud

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used it for less than 30 days and the left ear bud don't work. And it just started acting immediately the window of return just ended. You can only imagine how mad, Im right now, after spending all that momey.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Thank you

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its been three weeks all my packages have been delivered wrong adresses the ones i recovered were fine but the ones I havent hey dont care to help me get my money back just yanking me around. I cant stand a reviewer so this is just a friendly respectful wah to say not everybody is stealing scamming and lying somw of us love Jesus so please send me my refund for my headphones.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unreliable garbage AirPods. The 1st generation AirPods Pros lasted me nearly 3 years with no problems. I brought the AirPods pros 2 not too long ago and I'm already having problems with them. They always randomly disconnect while in use. These are a complete joke of a product. Now I can’t even connect to the airpods anymore. Completely trash

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Happy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound goes in and out. Some times when I’m on a call the person im talking to can’t hear me. And at times it sounds like I’m talking to a robot.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took 3 weeks to receive and only worked 1 week won’t refund

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    EarPod

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Packages broke and wet look like someone open already.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Fake AirPods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fake airpods. Do not buy, shame on Best Buy for using this reseller

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Nice

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice well done good respectful nice helpful useful

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like that you can't connect, hang up or change volume from the pod

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not receive item. Delivery not attempted.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not receive item. Delivery was marked as returned to store without an actual attempt at delivery.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Xmas gift didn' work out

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    uncomfortable and sound was not good. Could be because it is uncomfortable for my daughter's ear.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worthy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No noise cancellation Not really worthy , I already have one but I got this coz it has noise cancellation , it’s not working as advertised or expected

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy is shady

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is great. However the store apparently undercharged me and then decided to charge my card for more money a couple weeks later, citing a technical mistake. Ironic right? A company that sells tech made a technical error lol. And rather than absorbing the loss from their mistake, charged me more. Shady.

    I would recommend this to a friend