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Customer reviews

Rating 4.8 out of 5 stars with 32137 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers admire the excellent sound quality, comfort, and impressive battery life of the product. They also appreciate its perfect fit, seamless connectivity, and useful transparency mode. However, some customers find the product to be a bit overpriced and are not entirely satisfied with the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 168 Showing 3,341-3,360 of 32,137 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Upgrading from AirPod pro to AirPod pro 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPod pro 2s feel similar with some great upgrades. They share similar cases size as the pro one so I can use case protectors I already have. The battery life is much better than the original. The sound is better but you still have the same quality feel of the original. They didn’t ruin the next gen with huge changes to the things people liked about the product but improved the things that could be improved and added a few cool new abilities

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its nice working prefect in my ear, good sound quality

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Airpods pro 2

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This airpods got the best quality sound for almost every people I would buy this again if i can plus best buy has the best deal with this airpods

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing !!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ar amazing.The sound quality is great for everyday listening, and they're comfortable to wear for long periods. I've been impressed with how well they've held up over time, both in terms of build quality and battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Happy listening

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife had won a pair in a giveaway at work about five tears ago and they died. I decided to surprise her with a new pair so went to best buy. Wonderful decision. The folks helped me find what i needed. My wife was real pleased with the quality and the ease they paired. It was a win win. Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great earphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought as a birthday gift for my brother. Now he always have one in his ear lol. Love it. Great alternative to the pros. Brother praises the battery life and sound quality. He still has both, so I consider that a win.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Top tier wireless earbuds

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best wireless earbuds available . I've tried Sony's , Samsung Galaxy plus buds , JBL's , Beats , these are the best ones . They're comfortable , the sound is great , the battery is long lasting , no complaints .

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Exceptional Sound + Subtle Hearing Assist

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the AirPods Pro 2 for a few weeks now, and they’ve completely changed how I experience audio on the go. The noise cancellation is incredibly effective—it blocks out background chatter, traffic, and even light construction noise. Transparency mode is also excellent, making conversations easy without needing to take them out.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Sound quality

    Rated 5 out of 5 stars

    Wow. Just wow!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the newest headphones every time apple comes with them and these are the best so far! The sound quality is amazing along with the battery life. They also connect way faster than previous versions.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    What took me so long?!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had always used other ear buds, but now that I’ve experienced Apple Air Pods, I won’t go back. They fit my ears well and have excellent noise cancellation.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    AirPod pros

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them. Great quality and very comfortable. Great battery life too

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    awesome earbuds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and easy to wear. Fantastic sound quality and noise cancellation.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Lifesavers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I suffer from my migraines and I have small ears, and these were my perfect solution. I do not have to worry about them falling off and when I can tune everyone out during my commute it is a blissful feeling.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    First pair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First pair of AirPods and they are great. I’ve done multiple meetings. Talked on the phone. I have them connected to two different phones in there easy to go back-and-forth between the two. I can hear Crystal clear people can hear me crystal clear just a great investment. Very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Sound quality

    Rated 5 out of 5 stars

    Air Pods Pro 2nd generation

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noticed a clear difference between 1’st generation and this in sound quality, battery life, and connectivity. Good upgrade..

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Awesome Purchase

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these air pods. I constantly run and cycle with them and they’ve never fallen out or lost sound quality. When I need to I can cancel out all background noise and it’s truly amazing how well that feature works.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Bought twice and will buy again

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional audio quality, comfortable fit with intuitive touch controls, has longer battery life and feature-packed case. Definitely flawless!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Keeping it real

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am an earbuds fan, especially the ones that wrap around your ear and I have bought several earbuds. I bought the airpod pros 1st addition back in 2019 and the sounded awesome, but I didn't like the price that I paid. Before the Airpods I had a slew of earpods like JBL Armour earbuds and Raycon earbuds (regular & sport... I actually loved these.), Status Audio earbuds, JLab earbuds (budget friendly and pretty good)... They all had their pros and cons... Now to these Apple Airpod Pro 2 earbuds, I absolutely love them!!! They sound great, the noise canceling is pretty good for earbuds, but you know what I really love about them? The Apple find me app. If lost you can locate them with the app, you can even play a sound on the earbuds to pinpoint accurately where they are!!! I love Apple and there products, I just hate that they create and release new products every year. When you buy a macbook from them the create a newer more powerful version and release it the very next year. I was annoyed by that but hey... its business, so I get it. Also they do allow trade-ins so I guess that is pretty cool but lets be real for a min, Apple products are unmatched. If you do any music or film, you already know what time it is. If you are wondering if you should get these airpods, the answer is yes or just wait until the new Airpod Pro 3 earbuds are released. Overall, super happy with my purchase!!! And I definitely recommend!!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Quality Airpods ever used

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple AirPods Pro (2nd Generation) are a noticeable upgrade over the original AirPods Pro, offering better sound quality, improved noise cancellation, and longer battery life. After using them for some time, I can confidently say they are among the best wireless earbuds available today—especially for Apple users.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    “Loved-’em”,had to return them.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved ‘em, “loved”! The features on these earbuds are next level, their quality is top notch. I really had high hopes for these, I would have given 5 stars if it weren’t for the fit. Sound quality: just right(wouldbe better w/ eq options) ANC: excellent Transparency: excellent Conversation awareness/Adaptive audio: ok(sometimes this mode would muffle or drown out all other sounds when speaking to loud or yelling) Other than that my main gripe was the fit. I kept having to readjust them while at work, hence the yelling and speaking loudly. I’m a trade show specialist. My work requires a lot of physical activity, bending, squatting, carpet kicking, lifting… and a lot of walking! The earbuds start off fine while I’m dry, once I start sweating is when they start popping out. I’ve tried switching the tips and different positions in my ears, nothing works other than taking them off drying my ears and resetting them. Jabra elite 8 active gen 2 have it down, if apple could make something like that with all the AirPod pro 2 features… Their’d be no competition.

    I would recommend this to a friend