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Customer Ratings & Reviews

$283.50

Customer reviews

Rating 4.8 out of 5 stars with 31718 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

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97%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 192 Showing 3,821-3,840 of 31,718 reviews
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Air pod

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit, perfect noise cancellation. Long battery oife

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the first gen aipods pro since they came out and after all these years the right airpod died (RIP). The very same day I rushed to Best Buy to get the gen 2 now that I had the perfect excuse and I am very happy with these. Definitely like the conversation awareness feature that the 1st gen did not have and the fact that these now have USB-C, I’ve never really used mag safe so for me this is a pretty big bonus and can finally get rid of the lightning cord! I also definitely notice better sound quality, not a HUGE difference but definitely noticeable. Another W for apple.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old ones (different brand) were hanging on by a thread and Best Buy price matched so I was able to get same day. Super comfy and great sound. The spatialized stereo is *chefs kiss*

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Air Pods Pro 2. Horrible BB chat experience.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice version of air pods by Apple. Unfortunately, I had an unpleasant experience with Best Buy’s online chat customer service. Initially, I bought this from BB’s BF deals. A couple of days after I picked these up from our local BB I saw that two other competitors (Target and Amazon) had a lower price for these same Air Pods Pro 2. I tried to do a price match thru the BB app, but it kept telling me they couldn’t verify it. So, I tried the chat option. I told the rep that I saw a lower price and would like a price match. The rep told me they couldn’t price match. I insisted that I have a screen shot and the link of the item from Amazon. However, she insisted they couldn’t price match. She said it’s their policy. I got upset because I know BB does price match. Oh well. I decided to return this item back to our local BB store and buy the lower priced one from Amazon. When I returned this, the associate from our local BB store said I should’ve been given a price match. It’s just a frustrating experience overall. Who knows, maybe the online chat customer service rep wasn’t knowledgeable at all and still needed some extra training. But, BB needs to get their policies straightforward so their customer service reps aren’t giving contradicting answers. I have the chat log too if anyone from BB wants to contact me.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing transparency mode, good sound quality, decent battery life. Overall I would definitely recommend if you have other Apple devices

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Amazing AirPod Pro 2

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used other pairs of in-ear earbuds, but nothing so far has compared to these. The noise cancelling is wonderful. The AirPods connect flawlessly to my phone once you take it out of the charging case. The sound is way better than I imagined.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Worth every penny!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gamechanger for me! I love that I can quickly and easily switch from my work phone to an online meeting or to my personal phone. Everything is clear, and the noise cancelling capability is amazing. Also love that I can always find them with an app on my phone!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Very good buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fit well. Sound is very good.They charge quickly and last a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Apple Earbuds,Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds have a lovely sound and are quite comfortable. I wish the ANC was a little better, as I can still hear my upstairs neighbors. But other than that I am very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity

    Rated 5 out of 5 stars

    If iphone than get airpods

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best there is! ease of connectivity, excellent battery life, and reliable connection. and TBH Best Buy employees make it more confident to buy. from the salesperson to the cashier, everyone seemed and sounded a lot nicer than other renowned retailers. Got myself the membership as well. GG

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Airpod Pros

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ear pieces ever. This my second pair of the exact, i dropped my first set 20 feet down not in case either and damaged them…they still work just was alot of static. Also the cushion ears are so comfy ‼️

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    AirPods pro 2 The Ultimate Earbuds for Apple Users

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Pro 2 (new version) are a fantastic upgrade, offering improved sound quality, industry-leading noise cancellation, and longer battery life. The addition of USB-C charging and enhanced features like Adaptive Transparency and Precision Finding make them even more user-friendly.they’re a top choice for Apple users seeking premium earbuds. Rating: 5/5

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great listening devise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Airpods! These are comfortable, easy to store and has the noise cancelling feature which is very convenient when in loud areas.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    AirPod Pro 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenient to use with my iPhone and iPad. Sound quality is very good and just the right fit for my ears ( different sizes of earpiece included). It helps that it is now using USB C.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headphones, long battery life, and comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great foe gifts

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these as a gift. They are really good i like the factor that they don’t slip out of my ear during workouts, and if you really want ro cancel the surrounding noises they are great. (I personally don’t cancel my surroundings because i like to feel aware of my surroundings)

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic, the sales associates helped me find the right model for my needs. The noise canceling affect is amazing, I find myself less exhausted by the end of the day when I can take several breaks in calm tranquility.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Perfect for middle tier earphones

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. Sound great, Fit great in medium to large ears. Noise cancellation is decent

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would buy these again and again. Comfort, user friendly, and great sound!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Total Silence When you need it ❀

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AirPods Pro 2 deliver amazing audio, killer noise cancellation, and all-day comfort. Seamless pairing, great battery life, and perfect for work, travel, or workouts. Worth it!

    I would recommend this to a friend