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Customer reviews

Rating 4.8 out of 5 stars with 32122 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers admire the product's excellent sound quality, comfortable design, and impressive battery life. They also praise its secure fit, reliable connectivity, and effective transparency mode. However, a small number of customers have noted concerns regarding its price and volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 244 Showing 4,861-4,880 of 32,123 reviews
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Excellen when used with apple ecosystem.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm new to the Apple ecosystem, and I'm impressed with how seamlessly the AirPods connect to my Apple devices. The sound quality and noise cancellation are fantastic. My only minor issue is with the battery life; I expected it to be a bit better, but it's still acceptable.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    My new AirPods Pro 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These new AirPods are great and a step up from previous ones I have had. Great sound and connectivity.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these mostly in the gym, and they are great. If you ears are shaped correctly for them, they are a no-brainer. But I would test them out first, because they won't work for everyone. The sound quality is good; not as good as an over-ear headphone, but then again it would be unrealistic to expect that.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    AirPods Pro 2

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these AirPods Pro 2 back in 2024 and have been using them ever since. They offer excellent audio quality and are incredibly comfortable for your ears.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Connectivity

    Rated 5 out of 5 stars

    Android phone but these work extremely well.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit for my ear. I am a galaxy girl but these are great for calls and listening to music and movies. Not being a apple user these will not answer or disconnect calls so I have to use my phone but otherwise a great purchase for wireless use. Easily connected with my android.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased airpods from Best Buy, and I couldn't be happier with my experience. The product itself is exactly what I was looking for—high-quality, reliable, and easy to use. It works perfectly and has exceeded my expectations in every way. I also want to highlight the fantastic customer service I received at my local Best Buy store. The staff were friendly, knowledgeable, and quick to assist me with any questions I had. The whole process, from browsing to purchasing, was smooth and hassle-free. Shipping was fast, and the item arrived well-packaged and on time. I will definitely be returning for future tech purchases. If you're considering buying this product, I highly recommend it—you won't be disappointed!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    I am happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my earpods they are awesome! With the USB I can charge all my aple items except my iphone 13. I am purchasing my pro max 15 soon then everything should work well together. Sound is very clear. Battery life charge very fast you do not have to wait to long. I would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Never disappoints

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple never disappoints with their products. Noise cancellation is really good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods Pro 2: Tough with Superb Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Pro 2 have become my everyday earbuds not just for the sound and noise cancelling, but for how tough they have been in real-world use. Even after ending up in about 2 feet of water a few different times, they still work like they’re fresh out of the box—noise cancellation, transparency mode, and call quality all feel just as strong as day one. The smooth transition between Apple devices also enhance the easiness with technology. ​ Apple only rates them as water‑resistant (IPX4/IP54) for sweat and splashes, not for full submersion, so this kind of survival definitely isn’t guaranteed or recommended. But in my experience, they’ve shrugged off accidental dunks and kept delivering excellent sound, solid bass, and reliable battery life, which has made me trust them a lot more for workouts, travel, and day-to-day use.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Connectivity, Sound quality

    Rated 4 out of 5 stars

    Decent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent noise canceling, comfortable fit, easy on the go size. Appreciate the usbc.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best Airpods to date!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound on this Airpod Pro 2 is true. The noise cancelling works extremely well for air travel, They held a charge from LA to Tokyo.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Happy!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound really comfortable and perfect battery life

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing Comfort and Powerful Noise Canceling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the Apple AirPods Pro 2 for almost one year, and I’m really impressed. The noise cancellation feature is excellent, blocking out background sounds so well. The fit and comfort are outstanding too — they sit in the ears securely but never cause any pain, even after long use. I especially appreciate that they don’t make my ears hurt, which is a big improvement compared to other earbuds I’ve tried.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Air pods pros

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is me second pair and these are the best headphones money can buy. Easy set up and works every time with excellent battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Perfect fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits in the ear so much better than the older ones. Sound is really good! Definitely worth the money!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Apple lover

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered these and the first order was lost in the mail. Best buy was AMAZING at getting me refunded and taken care of. When i got my refund, i went in and picked some up and i LOVE them! The battery life is insane, the sound quality is perfect and i just love them. Wouldnt recommend anything else

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Old airpods OUT, New airpods IN!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great, fits great. I was having an issue with old airpods and upgraded to these and have no issues anymore! I recommend these to anyone who's having issues with older airpods and are looking to upgrade

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are so much better for my ears than the original AirPod. The design stays in my ears and is comfortable. Love the hearing test feature. Noise cancellation is perfection.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Air Pod Pro 2

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality! Great sound! All around amazing AirPods! Great for your everyday use and needs!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and fits in ear well and good charge life time

    I would recommend this to a friend