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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 32079 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers appreciate the excellent sound quality, which is a significant highlight, along with the product's comfort, great battery life, and secure fit. Users also value its reliable connectivity and the useful transparency mode. However, some customers find the product to be a bit overpriced and have expressed minor dissatisfaction with the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 389 Showing 7,761-7,780 of 32,079 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great update

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancelling worths very well for what I need it for and the transparency is helpful when talking with others and listening to music

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    ANC BREATH TAKING

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once when I open up the AirPods Pro 2 and turned on the ANC inside the car everything around me just went silent I could hear my own thoughts, my heart beat, and even my breathing. Best sound quality and ANC on the market. 100% RECOMMEND!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    QUALITY PURCHASE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds! Quality is awesome. Sound is also outstanding.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best AirPods

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re the best earbuds you could ever get, they’re comfortable and have excellent noise cancellation.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect set of Airpods for the gym or just around the house! Sound is clear and the Noise Cancelling feature works GREAT!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a user for multiple years. Noise cancellation and fit are great for this type of music device.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best by is the best way to go

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I entered into this Best Buy location, I was greeted as soon as I entered the store and asked did I need assistance in finding whatever I needed. I thought that was a great touch to my shopping experience. It was a friendly gesture that really goes a long way. I was immediately shown were to go for my AirPod Pros and was out of the store in less than 5 mins. I’m in absolute love with my pods. The sound cancellation and the concert vibes the AirPod pros provide is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great birthday gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So…I am not the greatest gift giver in the world, but when I came across the AirPods and the price, it just made sense to get them. They are used everyday and the noise cancellation is better than my previous set of earbuds.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Still one of the best options available

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been on the hunt for the best true wireless headphones for years.. As much as I love some of the options that are/have been available from the likes of Bose, Sennheiser, Bowers & Wilkins, etc. I have yet to find a set that can have both great sound quality and great feature performance like ANC, Spatial Audio, etc, while also having great continuity between all of my devices as well as AirPod Pros do. The base AirPods are great, but the ANC, increased audio quality and bass are hands down the best as a whole.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best Apple products!!! My AirPods don’t fall out and the sound quality is great! Plus I love the transparency feature

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Ok AirPods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to love these AirPods; the sound quality and all the extra features are amazing, but if you have small ears, they won't stay in your ears.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Perfect earphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Airpods. The sound is amazing and they are easy to connect. One last thing I like a lot is they are comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best AirPods I purchased so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase the AirPods Pro 2 while it was on sale. It is everything I need in an AirPod. It does everything as advertised. I love the way it lowers the volume once I begin to speak. If you are interested in purchasing an AirPods this is an excellent option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Pair Yet

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than the original, would recommend 5/5 stars

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Easy buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite airpods to date. Noise cancelling is excellent, way better than the previous gen. Sounds quality and fit is perfect

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Best buds!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buds I've owned. Stay in the ear and sound great!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase and loveeeee the noise cancellation feature! I have a heating system next to my home office and when that switches on, i used to have such difficulty hearing even with headphones but these earphones are just superb!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase, love the sound and noise canceling on it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple just keep getting better

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple keeps getting better with there bluetooth technology. The hearing aid feature is unbelievable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best class ear buds for all around usage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First class ear buds with outstanding anc and sound quality. I have not been able to use the gestures on the ear buds for increasing sound or answering phone calls however but that is not a big issue.

    I would recommend this to a friend