Customer Ratings & Reviews

Purchased for my daughter. She is using it every time I see her. She had used her mothers for the last year. My daughter had a another manufacturer’s product but likes the Apple product much better. Great product Recommend this highly

These headphones are literally so amazing. The noise canceling is so good. It was so worth the money.

Excellent quality! Best Buy make it so easy and affordable for people thank u for your services. I love them finally get to star my journey after 4 years I was able to buy them back again.

THEY ARE THE BEST AIRPODS EVER. they are so smooth and clean, and the noise cancellation is AMAZING. You can hear the noise so well with these.

These things are a great upgrade from the last edition! Comfortable and seemless

These AirPod pros are the best earphones I’ve ever purchased. I bought one pair, loved them and ended up buying 3 more. 10/10 recommend

I recently purchased an Apple AirPods 2 (Open Box: Excellent Condition) from a BestBuy store, expecting a complete product as advertised. To my disappointment, the medium-size ear tip set, which is the default attachment, was missing from the box. The label “excellent condition” strongly implies that all original accessories should be included. However, that was not the case. When I brought this to the attention of the store staff and contacted customer care, I was met with excuses and no resolution. They were unable to replace the item with another open box unit in excellent condition, which left me feeling frustrated and unsupported. Eventually, I had to purchase the missing tips separately from the Apple Gallery, which added unnecessary cost and inconvenience. This experience raises serious concerns about BestBuy’s quality control and advertising practices. If essential parts are missing, how can the product be honestly sold as “excellent condition”? This feels like false advertising and a breach of customer trust. To be clear, this review is not about the Apple product itself—I’m happy with the AirPods 2. But I want to caution fellow customers: Please carefully inspect open box items before purchasing, as the description may be misleading. I sincerely hope BestBuy takes this feedback seriously and improves its inspection and labeling standards for open box products. Customers deserve transparency, reliability, and respect.

Nice quality . The noise cancellation is really good

Excellent noise cancelling, adaptive noise cancelling can make it seamless adjusting levels to make it sound natural. Sound quality has improved as well with better clarity and cleaner sound with lower noise floor

Bought these for my hubby and he loves them! Great noise cancellation, and different sized buds to fit properly.

I love the quality and the noise cancelling. But the tracking ability is hands down the best feature.

I was impressed with the quality of the headset, it's really worth it, the sound quality is amazing!

Nice pair of AirPods! I came from the original 1st gen AirPods and these are superior by far! Rich and crisp sound with deep bass.

noice cancellation is the best!apple did a great job w the new pros(2nd gen) compared to other airpods. if you asked me which to pick between AirPods max and airpods pros. definitely pick airpod pros.

The AirPods are great! Once you find the right fit for your ear they are very comfortable. I wear them all day for work and they work well. They connect quickly from my phone to iPad when necessary.

These air pods are better than the previous generation. The fit is real nice.

Good deals, They fit perfectly in the ear, silence external noise and are lightweight

Best earphones that I’ve purchased. The noise cancellation is a game changer on flights

You can’t go wrong with AirPods, everyday use. I love mine and can’t leave home without them. The noise cancellation is so good.

Airpods pro Noise canceling works pretty well without sound quality compromise.