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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 32083 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers appreciate the excellent sound quality, which is a significant highlight, along with the product's comfort, great battery life, and secure fit. Users also value its reliable connectivity and the useful transparency mode. However, some customers find the product to be a bit overpriced and have expressed minor dissatisfaction with the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 553 Showing 11,041-11,060 of 32,083 reviews
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best experience perfection is less for description

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPods

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My go to headphones when ignoring people with the noise cancellation. I wish they’ll make different colors though and the cases will actually stay close when I drop them but I’ll get a case

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Absolutely the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've tried quite a few different earbuds and the Apple AirPods Pros are on top. This set it to replace my old pair of v1s that were great. These are even better. I enjoy the adaptive noise control in transparency mode.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sounds wonderful! Even in the friendly Skies!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome!! Travel Must Have. Sounds wonderful; even in the friendly skies.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Earbuds are excellent, iOS features frustrating

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from Airpod 2nd generation and really appreciate the better quality sound and noise cancelling features. My main complaint preventing 5 star rating is not the Airpods themselves, but the iOS features that automatically turn down the volume when there is external sound (surrounding conversation, background noise, even singing to the music).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    clear mic, and sounds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My second pair. quick stop at Best Buy and took me less than 10 min. The product is still the best in its class. it like to have a bit of awareness around me so full noise cancellation may be achieved with other styles if that is what you need. the one problem for me is it is not water resistant and my first pair got wet and never recovered.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Exceeds expectations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every extra feature was better than i expected, great audio

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound quality, but the active noise cancellation can actually be a detriment if there is a lot of non-white noise around. I still have the issue of them falling out sometimes while running, but rarely other times.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everything’s works great! sound quality and noise cancellation is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this product, has mich better sound quality and noise cancellation is great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great headphones, uncomfortable for long-term use.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sound quality, the noise canceling and all the other cool features that come with these in the Apple ecosystem, but I find them to be somewhat uncomfortable while wearing them for a long period of time. I often wear them for hours at a time, and overtime the earbud tends to hurt the cartilage surrounding the physical bud. Different ear tips do not seem to make much of a difference, however I did get used to the pain over a few weeks. Overall, these headphones are amazing, especially in the Apple ecosystem, just a little uncomfortable at times.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Air pods

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and i have been coming here for years. Every time we come to the store all of the associates are very helpful and very courteous, I just recently purchased some air pod pros 2nd generation amazing by the way ordered online pickup in no time super smooth transaction thanks again!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Thanks best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a nice and useful product. Love thr quality..working great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Coco's airpods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My air pods were a great buy they sound awesome and best buy made it easy to buy them, Keep up the great work.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are 10/10 recommend through the past couple weeks of tedious use they are holding up very well and suprised me with the active noise cancelling and how good it is with all its features and the mic is amazing great for calls which i take alot. Overall these are amazing headphones for daily use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best ear buds!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them! Very clean sound and portable! I use them everyday!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Earbud Tips

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because these ear buds come with a tip that holds them in place made it a great choice for me.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality! Love that they can be tracked through the "find my" app.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Airpods Pro 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these airpods pro 2 because of the noise cancelling. I purchased the airpods pro a couple of years ago. They started switching from noise cancelling to something else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good one

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy to receive this—thank you! I truly appreciate it and I’m happy to have it.

    I would recommend this to a friend