Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $197.00
The comparable value price is $249.99

Customer reviews

Rating 4.8 out of 5 stars with 31274 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers commend the AirPods Pro 2 for their excellent sound quality, comfortable fit, and impressive battery life. Users also appreciate the seamless connectivity with iPhones and the effectiveness of the transparency mode. While the price point is a concern for some, a few users expressed reservations about the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 31,274 reviews
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Apple Price - Apple Quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For me, Apple never disappoints. This generation of AirPods Pro delivers a new quality that I didn’t know I wanted. Of course I wanted the out of the box easy connection across all of my devices, but coupled with Apple’s AI software these are delivering much more. The only two complaints that I can find are really no reason to not invest in the quality. 1) I have slightly strange shaped inner ear channels, so none of the sizes of the ear tips really seal with my ears no matter what I try. This is not necessarily a design flaw, but rather something I have always dealt with when it comes to in ear audio devices. 2) As always the price of Apple products is quite high. I wish they were lower, but as consumer I am willing to pay for the quality and backing Apple has with their products. One of my biggest praises I can offer, is the addition of auditory feedback from the charging case itself. I am not prone to misplacing things, however, when my wife moves my things they are often lost what feels like forever. Being able to play a sound to locate these has been a life saver.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Excellent update, AirPods Pro 2 W/ type C

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very good Apple product, with its new type C charger the base charges faster and each hearing aid with only 1 minute of charging lasts from 30 to 1 hour, now with the base with its new search engine sound it is perfect for when the base gets lost inside the armchairs, it has its very solid sound that is easy to hear, and with these AirPods Pro 2 the noise cancellation is super perfect with the ambient sound outside on the street, with the horn it goes into ambient mode to know what happens outside and in the airports it lets you hear the commands

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    AirPods are great

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Pro are fantastic! The noise cancellation is excellent, making it easy to focus on my music. They fit comfortably and stay in place, even during workouts. The sound quality is superb, with clear highs and deep bass. Battery life is great, and the quick charge feature is a lifesaver. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Noise cancellation

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds have really worked better than I expected, they are comfortable for long wear and sound quality is excellent. Hold charge for 6 plus hours and I love the convenience of the charging case. Noise cancellation is what I needed most in purchasing these earbuds and these get the job done!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    The BEST AirPods!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The newer version of these AirPods are stellar! The best pair that I have ever owned! I have recommended them to my friends and they can’t wait to try them! The AirPods stay in my ear, have great noise cancelling and battery life is so much better! I’m so glad I went ahead and got these!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Airpod

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good item I used this everyday. The AirPods, created by Apple, offer seamless integration with Apple devices, clear sound quality, and a comfortable fit. Their lightweight design and convenient charging case make them ideal for daily use. However, some users may find the fit less secure during physical activities, and customization options are limited

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    One of My Best Impulsive Purchases

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my old AirPods for a good three years and decided it was time to upgrade. I’m the type who reads reviews before purchasing anything and will compare the pros and cons of both devices. I was between the new AirPods Max headset and the AirPods Pros; the Pros were the winner. Not only were they cheaper by A LOT, but they are also the most travel friendly in my opinion. I prefer having one AirPod in when doing something and two when I really want to tune the world out. The noise cancellation is amazing, the battery life is wow (I had only charged them once after purchase and the charge lasted a full week), and I love the customization options. Little ear bits come with them that best fit the size of your ear and it does make a big difference to the sound quality, which in itself is already amazing. I don’t plan on buying another pair of earphones anytime soon after buying these. I don’t regret it!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best purchase made

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Pro 2 are the best earbuds I’ve ever owned. The sound is rich and detailed, noise cancellation is outstanding, and Transparency Mode feels natural. They’re comfortable for hours, connect instantly to my devices, and the upgraded case with Find My is a game changer. Worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Robbie K

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound guality of these AirPod Gen 2 Pro is amazing! Having an iPhone makes it easier to click on also! Listened to many before buying these and are the best of all in my opinion! The battery life of the AirPods last forever it seems and I do recommend if you don’t have a charger that will connect the C cord you’ll need to buy one! YOU WILl LOVE THESE! I highly recommend the the Apple Gen 2 Pro!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I use them everyday

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had a pair of these for over 2 years and they worked very well for me. Lasted quite a while. I used them almost every day all day. I enjoyed both the transparency feature and the noise canceling. I recently bought a new pair because I broke one of the earbuds (my fault), and I’m glad I got the same thing.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Connectivity, Sound quality

    Rated 5 out of 5 stars

    Fit just right

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable fit and easy use. Easy set up with my cell phone and love the noise cancelling feature

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    The best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    “Best earbuds I’ve ever used! Comfortable, stylish, and the noise cancellation is next level

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Love my air pods pro 2’s

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just when I thought my last AirPods were great they come out with these . Sound quality is through the roof , battery life is superb, case has a speaker which work great if you can’t find them , man I could go on and on . Love these air pods .

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    One of the best purchases that I’ve made

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best purchases I've done, they are of very good quality and so comfortable and light that you can feel as if you didn't bring anything, I love the sound quality and the sound cancellation and transparency functions are amazing, I always use them and I love them! Also Add the Insurance I highly recommend it, if you lose a hearing aid or they stop working for some reason or accident, they give you new ones without having to buy others and only for 29 dollars.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Must have!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like my Apple Watch Series 10, I am thrilled with this purchase! I couldn't be without my watch and AirPods now. I've only ever owned off-brand earbuds and was nervous about spending so much on these, but it was worth it. My favorite feature is the noise cancellation feature. When I do yard work (especially mowing), I love using this feature. It protects my ears and allows me to hear my audiobooks perfectly. One of the few things I would say could be a negative is that they are slippery. If you are sweating (working out, outside on a hot day, etc.), then I would recommend getting a silicone sleeve to help them stay in your ears better. I got a set on Amazon for under $10, and they make the earbuds stay in perfectly under any situation. Also, the battery life isn't the greatest. I have to wear one AirPod at a time (except when I wear both mowing), because they don't last more than 6 hours or so at a time, and I have to keep switching them out. My previous earbuds would last for days between charges. The AirPods are loaded with features, and even though I haven't used the "Hearing Aid" feature many times, the few times I have, it was very helpful!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    EarPods pro

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the AirPods Pro for a while now, and they’ve definitely lived up to the hype. The noise cancellation is excellent – it blocks out most background sounds, making them perfect for travel, work, or just relaxing. I also love the transparency mode, which lets me stay aware of my surroundings without taking them off. It’s really good

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Airpods pro 2

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the AirPods 2 from Best Buy, and I’m thoroughly impressed. The sound quality is crisp, with excellent clarity for music and calls. The seamless pairing with my iPhone makes it incredibly convenient, and the connectivity is reliable. The battery life is great, lasting several hours of continuous use, and the charging case adds even more convenience. While they fit well for most activities, I noticed they can slip a bit during intense workouts. Additionally, the lack of noise cancellation might not appeal to everyone. Overall, a solid choice for anyone looking for high-quality wireless earbuds!"

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    A Great Alternative to Headsets for Work

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical, but these exceeded expectations. I’ve always thought these would fall out of my ears constantly, but they hold in position very snugly, even with lots of movement. They pack multiple sizes of buds, so you should be able to find one that suits you. The main draw to these was to have a pair of earbuds for Teams meetings and occasionally music. For online communications, these excel. The mic is surprisingly good and at no point have I had any drops on the Bluetooth connection to my PC. These pods have replaced my bulky headset and make working on-the-go much more convenient. While these won’t be the best pick for audiophiles, they do well enough for casual listening in a small package. I own a pair of Sennheiser Momentum 4’s that are my main headphones for music and while the AirPod Pro 2nd Gen’s are an entirely different tool, they perform well enough for background jams and podcasts in between meetings. I can’t overstate how nice and convenient these have made my workdays.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent earbuds

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use this product to know what voice cancellation really means. Initially I just didn’t think AirPods have enough value to buy such a costly earbud but after using it there is no going back. It’s no replacement to music lovers but the uniqueness is the fact that you can wear it for long time without realizing u have something in your ear. It’s light and the smart ambient feature enables u to listen to outside noises and automatically switch between noice cancellation, and conversation modes. So you get best of both worlds without even touching the AirPod controls. And the way instantly is connects to anpple device ans soon ans u put it in ear is magical. Excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Apple Airpod Pro 2

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had a good amount of earbuds and headphones with noise cancellation in the past, but always tried to stick with the cheaper/more affordable brands, but when these went on sale and decided to pull the trigger and see if there’s any difference. Well, there IS! Noise cancellation is much better and the quality/durability definitely lasts longer, not to mention the sound quality is a HUGE improvement

    I would recommend this to a friend