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Customer Ratings & Reviews

Your price for this item is $224.00
The comparable value price is $249.99

Customer reviews

Rating 4.8 out of 5 stars with 31181 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are delighted by the AirPods Pro 2, Wireless Active Noise Cancelling Earbuds with Hearing Aid Feature, particularly the superb sound quality, comfortable fit, and great battery life. The connectivity with iPhones and transparency mode are also well-received. While the design is impressive, some find the price a little high and are not completely satisfied with the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 102 Showing 2,021-2,040 of 31,181 reviews
  • Rated 5 out of 5 stars

    One of the best Apple products on the market

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my Airpods these were gifted to me from my son

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple AirPod review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! I use them every time I workout. I would highly recommend them to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headphones, the best ones that I ever had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AIRPODS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great choice of earbuds I recommend it to anyone. Had the olds ones and switched

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cheaper Plastic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 1st gen felt better. This 2nd gen are still a great pair of earbuds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPod pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice quality and staff was nice. Purchasing the AirPods was an easy process

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    airpods

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my airpods they are so good to use and I really enjoy myself with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good AirPods nice features and very reliable to get

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    APPLE AIR POD PRO

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    APPLE’S AIR POD PRO ARE THE BEST HIGHLY RECOMMEND IT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods Max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought the best products at Best Buy. It is the best place for all types of devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product! Very durable for the price. Always get my apple products from best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fully satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using the product for a month from now , i just love The airpods , its 100% original

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Airpods pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the airpods pro for my son and my husband and they both love them

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    SCAM! DO NOT BUY!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the description of the "excellent" condition AirPods I got said, "Includes all original parts, packaging and accessories (or suitable replacement)," but I was missing a pair of ear tips and everything just came in a plastic bag. The hinge of the case is loose and the magnet that keeps the AirPods in isn't that strong. I talked to customer service and they said I could get another pair for the price I paid for "guaranteed," but when I tried to exchange it in person, they said I would have to pay the difference. I told them the person I talked to said they could guarantee that I didn't have to pay anything extra but they continued to say "no." I then asked why the person I talked to would guarantee something that isn't guaranteed and they just said "idk." I didn't get what I paid for and customer service lied to me. The customer service at the store didn't even try to help. I won't buy from Best Buy again. Save yourself the trouble and just buy it from Amazon.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    BestBuy Sold Fake Pairs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a pair from BestBuy, the ANC was not working. I returned that and got a new pair. Same issue! Then I went directly to apple for diagnossiss. And guess what they said, they are fake !!! I am attaching the report from apple. Apple said, "Could tell by discoloration, case is too wide, hinge is too lose, gap in case, indicator light is not the correct color, and the case makes an unknown ding sound when plugged in and opened." BestBuy did refund me but, I had too visit the store three times. And for a brand like BestBuy, this is very disappointing. I will be avoiding BestBuy from now on. You should too. Not worrth the hassel. A google search shows that this has been going for a long time. May be they just don't care.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    AirPod pros 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Service was great at this store as well, everyone was so helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Airpords pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great item, its functionality is great. I RECOMMEND IT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product, best in the market, and thanks Best Buy that making sales sometimes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best airpod!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love it and it’s perfect for everyday use and it’s very convenient for your work out too

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not genuine AirPods Pro 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Pro 2 that is received from the Marketplace vendor was not a genuine Apple product because I found that to be either a used product or a refurbished one or a fake product. The Marketplace vendor was quite response when I messaged them about the product, but they did not confirm the genuineness of the AirPods. Also, I couldn’t update the firmware for n the AirPods, which raised my concern and hence I returned the product.

    No, I would not recommend this to a friend