Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $224.00
The comparable value price is $249.99

Customer reviews

Rating 4.8 out of 5 stars with 31185 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers recognize the AirPods Pro 2 as having superb sound quality, impressive battery life, and a comfortable fit. Many appreciate the easy connectivity with iPhones and the transparency mode. Some customers feel the product is a little overpriced, and others are not completely satisfied with the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 111 Showing 2,201-2,220 of 31,185 reviews
  • Pros mentioned:
    Battery life, Comfort, Connectivity

    Rated 4 out of 5 stars

    Apple AirPods Pro 2 Review: Truly Next-Level Wirel

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple AirPods Pro 2 are a true testament to Apple's innovation in wireless audio technology. After using them for a few weeks, I’m genuinely impressed by the significant upgrades over the previous generation. Sound Quality The sound quality is the first thing that really stands out. The AirPods Pro 2 deliver richer, more immersive audio, with deeper bass and clearer highs. Whether you're listening to music, watching movies, or taking calls, the audio experience is crisp and well-balanced. Thanks to the custom drivers and amplifiers, you get incredible sound performance without any distortion, even at higher volumes. Noise Cancellation & Transparency Mode Apple has refined its Active Noise Cancellation (ANC) to an impressive level. The AirPods Pro 2 block out ambient sounds more effectively than ever, making them perfect for use in noisy environments like cafes, airplanes, or busy streets. The improved Transparency Mode also feels more natural, allowing you to stay aware of your surroundings without needing to take the earbuds out. Fit & Comfort The AirPods Pro 2 come with different-sized silicone tips, ensuring a perfect fit for any ear shape. They are incredibly comfortable to wear for extended periods, which I found especially useful during long workdays and workouts. The fit is secure, yet it doesn't create any pressure in the ear, making them feel weightless. Spatial Audio & Adaptive EQ Spatial Audio with dynamic head tracking has been upgraded in this version. It's mind-blowing how immersive movies and 3D music tracks sound, giving you a cinema-like experience. The Adaptive EQ technology also customizes the sound to the shape of your ear, providing an optimal listening experience tailored to you. Battery Life Battery life has been significantly improved as well. You get up to 6 hours of listening time on a single charge, with an additional 30 hours from the MagSafe charging case. The case is compact, easy to carry, and supports wireless charging, which is a great convenience for day-to-day use. Controls and Connectivity Apple has added touch-sensitive controls to the stems, allowing you to adjust volume, change tracks, and activate ANC without needing your phone. Pairing with iPhones and other Apple devices is seamless, thanks to the H2 chip, which provides ultra-fast connectivity and low latency. Final Verdict The AirPods Pro 2 are a fantastic upgrade over the original model and deliver premium features that elevate your overall audio experience. With improved sound quality, noise cancellation, longer battery life, and innovative features like Spatial Audio, Apple has created a top-tier product for anyone looking for a high-quality pair of wireless earbuds. If you’re part of the Apple ecosystem, the seamless integration makes these even more worthwhile.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Fit

    Rated 5 out of 5 stars

    Unmatched Audio Quality and Comfort!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As an Android user and self-proclaimed non-believer in Apple products, I was skeptical about trying the AirPods Pro. However, I can confidently say they are better than anything else on the market! The sound quality is phenomenal, with deep bass, clear mids, and crisp highs that make listening to music a truly immersive experience. The active noise cancellation is incredibly effective, allowing me to focus on my tasks without any background distractions. The transparency mode is equally impressive, letting me hear my surroundings without removing the earbuds. The fit and comfort of the AirPods Pro are outstanding. They stay securely in my ears during workouts and long walks, and I hardly notice them after wearing them for hours. The customizable ear tips ensure a perfect fit for any ear shape, which adds to the overall comfort. The seamless integration with my Android device was a pleasant surprise. While some features are optimized for iOS, the essential functions work perfectly, and the connection is stable and reliable. The battery life is excellent, providing hours of use on a single charge, and the compact charging case is convenient for on-the-go recharges. In conclusion, the AirPods Pro have completely won me over. They offer unparalleled audio quality, comfort, and functionality that outshine any other earbuds I've tried. Highly recommended, even for Android users!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Horrible

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The darn things won't stay in my ear, no matter what your rubber piece I put on it because the back end of the pod is bigger than the front end and the back end stops it from going in your ear no matter what. I like just the old ones cuz they stay put.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Connectivity

    Rated 5 out of 5 stars

    AirPods Gen 2: Make Untangling Headphones a Relic

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hey Apple aficionados and music enthusiasts alike! I recently took the plunge into the wireless audio wonderland with the Apple AirPods Gen 2, and let me tell you, I feel like I've entered a new era of earbud enlightenment. First off, the pairing process was smoother than my morning coffee – seamless and delightful. It's like the AirPods whispered sweet nothings to my iPhone, and they instantly became the perfect musical soulmates. No more untangling earphone knots; it's all about that instant connection. Now, let's talk about design – these little pods are sleeker than a catwalk model at a tech fashion show. They snugly nestle in your ears, making you feel like a secret agent from the future, or at least like someone who doesn't deal with the hassle of wires anymore. The sound quality? It's like having a personal concert in your ears. The bass drops harder than my jaw did the first time I tried them on. Whether you're into the classics or the latest chart-toppers, the AirPods Gen 2 deliver audio bliss with a side of "did I just hear that guitar riff for the first time?" revelations. Oh, did I mention the magic trick? Double-tap for Siri. It's like having your very own virtual assistant at your beck and call. Siri, play my favorite song. Siri, tell me a joke. Siri, help me come up with a witty review for my new AirPods... Oh, wait, scratch that last one. Battery life? It's like these little pods have their own Energizer bunny. They just keep going and going, providing the perfect soundtrack for my day. In conclusion, the Apple AirPods Gen 2 are not just earbuds; they're a lifestyle upgrade. They've cut the cord, added a touch of magic, and turned my everyday playlist into a symphony of wireless happiness. If you're still stuck in the wired world, it's time to join the AirPods party – your ears will thank you! Yours wirelessly, [A Happy AirPods Convert]

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Connectivity

    Rated 5 out of 5 stars

    ANC yeah you know me!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods 2 with Active Noise Cancellation are still a solid pick, especially if you want Apple quality without going all-in on the Pro version. The sound is clean and balanced, great for music, TikTok, and calls, and the noise cancelling helps block out stuff like traffic or chatter at school. They’re super easy to connect to iPhones and switch between Apple devices. Comfort is a win since they’re lightweight and easy to wear for hours. Battery life is decent, though not amazing, and newer models exist—but they’re still reliable and convenient for everyday use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    The Perfect Everyday Companion

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the AirPods Pro (2nd generation) for a while now, and I can confidently say they’ve exceeded my expectations. The sound quality is crystal clear with rich bass and well-balanced mids and highs, making music and podcasts a true pleasure to listen to. The Active Noise Cancellation is simply amazing—it blocks out background noise better than any other earbuds I’ve tried. On the flip side, Transparency Mode feels so natural that I often forget I’m even wearing them. Comfort is another strong point. The AirPods Pro 2 fit securely in my ears without causing fatigue, even during long listening sessions. I also appreciate the improved battery life; they easily last me through a workday, and the MagSafe charging case is super convenient. One feature that really stands out is the Adaptive Audio, which adjusts the sound based on my environment. It makes commuting, working, or relaxing at home a seamless experience. If I had to mention a minor downside, it would be that the price is still on the higher side. However, given the quality, features, and Apple ecosystem integration, I believe they are worth every penny. Overall, the AirPods Pro 2 are an outstanding upgrade—perfect for anyone who values premium sound, comfort, and smart features. Highly recommended!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    NOT Made for SMALL EARS

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the overall design and function of these earbuds only to be disappointed after only 2 days of use that they don’t actually stay in your ears even when using the XS ear tips. Any movement, chewing, yawn, swallow, ear pop and they fall out. Whats the point if I cant walk, let alone do any activity or exercise with these. Such a disappointment!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    love love love

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    recently upgraded to the Apple AirPods Pro (2nd generation) with the MagSafe case, and I have to say, they have completely transformed my listening experience! From the moment I unboxed them, I was impressed by the sleek design and the quality of the materials. The white finish is classic and elegant, fitting seamlessly into my tech collection. The sound quality is nothing short of phenomenal. The active noise cancellation feature is a game-changer, allowing me to immerse myself in my favorite music or podcasts without any distractions. I’ve used them in busy coffee shops and on public transport, and the difference is remarkable. Plus, the transparency mode is fantastic for when I need to be aware of my surroundings—it's like having the best of both worlds! Comfort is another highlight. The various ear tip sizes ensure a snug fit, and I can wear them for hours without any discomfort. Whether I’m working out, commuting, or just lounging at home, they stay securely in place. The battery life is impressive too! I can easily get through a full day of use, and the MagSafe case makes charging a breeze. I love that I can just place it on my MagSafe charger without fumbling with cables. The USB-C compatibility is a nice touch, making it easier to charge alongside my other devices. Overall, I highly recommend the AirPods Pro (2nd generation) to anyone looking for high-quality wireless earbuds. They’re worth every penny, and I can’t imagine going back to regular earbuds after experiencing these! Whether you’re an Apple enthusiast or just someone who appreciates great audio, these are a must-have

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Exceptional Sound

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Apple AirPods Pro 2 from Best Buy, and I must say, they've exceeded my expectations in every aspect. From the seamless integration with my Apple ecosystem to the unparalleled sound quality, these earbuds are a game-changer. Firstly, the sound quality is superb. The AirPods Pro 2 deliver crisp, clear audio that truly immerses you in your music or podcasts. The active noise cancellation is a significant upgrade from its predecessor, effectively blocking out background noise and allowing you to focus on your audio experience. Additionally, the transparency mode is impressively natural, keeping you aware of your surroundings without compromising the sound quality. The design and comfort are top-notch. They fit snugly in my ears, and I've worn them for hours without any discomfort. The new smaller silicone tips are a great addition, providing a better fit for a wider range of ear sizes. Battery life is another area where the AirPods Pro 2 shines. I've consistently gotten more than the advertised 5 hours with noise cancellation on, and the case provides multiple additional charges, ensuring I'm rarely, if ever, without power. The integration with Apple devices is, as expected, flawless. The setup is straightforward, and the AirPods instantly connect to my iPhone and MacBook. The addition of the U1 chip in the charging case for precision finding via the Find My app is a thoughtful touch, especially for someone prone to misplacing their earbuds. The only downside is the price, which is on the higher side, but considering the quality and features, I believe it's a worthy investment. Overall, the Apple AirPods Pro 2 are a fantastic choice for anyone looking for high-quality, convenient wireless earbuds. Whether you're an Apple user or not, these earbuds deliver on performance, comfort, and style. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Sound quality

    Rated 5 out of 5 stars

    Premium Sound and Seamless Experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Pro 2 are easily the best wireless earbuds I’ve ever owned. The sound quality is crisp, detailed, and well-balanced with impressive bass and clear vocals. The Active Noise Cancellation works incredibly well, blocking out even loud traffic or chatter, while the Transparency mode feels completely natural. Battery life is great — lasts through a full day of mixed use, and the case charges quickly. The new hearing aid and adaptive audio features are surprisingly useful and make a real difference. Connectivity is flawless with instant pairing and switching between my iPhone and MacBook. As always, Best Buy’s service was excellent — fast delivery, secure packaging, and overall a smooth shopping experience. Highly recommend these!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    AirPods Pro (2nd Generation) – A True Upgrade

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Pro (2nd Gen) are a standout example of refinement in Apple’s audio lineup. Apple took everything people loved about the first generation and made it better—sometimes subtly, sometimes significantly. Sound Quality – Richer, Clearer, Smarter The sound profile is noticeably improved, with deeper bass, crisper highs, and more detailed mids. Thanks to the new H2 chip, adaptive audio processing is smarter and more efficient, allowing for richer sound across different genres and environments. Noise Cancellation – Top of the Class Apple has dramatically improved the Active Noise Cancellation (ANC)—they now cancel up to twice as much noise as the previous model. Whether on a flight or in a bustling café, the silence is almost eerie (in the best way). Transparency Mode – Super Natural The enhanced Adaptive Transparency Mode uses the H2 chip to reduce loud environmental noise (like sirens or construction) while still letting voices and ambient sounds through, making it feel like you’re not wearing earbuds at all. Fit & Comfort – Lightweight Luxury The same in-ear design now comes with extra ear tip sizes (XS), improving the seal and comfort for more people. They’re lightweight and easy to forget you’re wearing—ideal for long listening sessions. Smart Features – Pure Apple Magic • Personalized Spatial Audio creates a surround sound effect that’s tailored to your ears. • Touch Control on the stems allows for volume adjustment—finally! • Seamless switching between Apple devices continues to be a big win for ecosystem users. Battery Life – Solid Upgrade You get 6 hours of listening time (with ANC on) and 30 hours total with the case, a healthy bump over the previous generation. Plus, the case now has Find My support, a speaker, and a lanyard loop. Extras & Case – Thoughtfully Redesigned The MagSafe charging case now charges via Lightning, MagSafe, Apple Watch charger, or Qi-certified chargers. It’s a small touch, but a meaningful one. ⸻ Pros • Exceptional ANC and transparency modes • Improved sound with better detail and balance • Longer battery life • Volume control on stems • Case with U1 chip, speaker, and multiple charging options

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bug!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is not designed for individuals with hearing impairments. The hearing test results indicate an 85 DBI threshold, which is insufficient for hearing. I am deaf and plan to return my AirPods Pro 2 soon. When using the iPhone speaker, I am able to hear music more clearly than with the AirPods.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Noise Cancellation a Game Changer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Apple AirPods Pro 2 and they've completely transformed my listening experience. The active noise cancellation is an absolute game changer - it's incredible how effectively these earbuds block out background noise, whether I'm on a busy commute or trying to focus in a noisy environment. Apple has really outdone themselves with the sound quality. The audio is crisp and clear, with rich bass and detailed highs that make everything from podcasts to music sound fantastic. The transparency mode is equally impressive, allowing me to stay aware of my surroundings when needed without removing the earbuds. The fit is comfortable for extended wear, and the battery life easily gets me through long days. As expected from Apple, the seamless integration with my other devices makes switching between phone calls, music, and videos effortless. Apple continues to set the standard for premium electronics, and these AirPods Pro 2 are another example of why I trust their products. The combination of cutting-edge technology, reliable performance, and that signature Apple polish makes these earbuds well worth the investment. If you're looking for top-tier wireless earbuds with noise cancellation that actually works, these are the ones to get.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Exceptional Upgrade with AirPods Pro 2 Type C

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After upgrading to the AirPods Pro 2, with Type C charging I must say that I'm really impressed with the improvements Apple has made. Here's my personal take on these earbuds; Design and Comfort; The AirPods Pro 2 maintains Apples signature minimalist design. They fit perfectly in my ears providing comfort during periods of use. The silicone tips come in sizes ensuring a fit for different ear shapes. Sound Quality; I've noticed an enhancement in quality. The bass is richer. The overall clarity is exceptional. Whether its music, podcasts or taking calls the sound remains consistently crisp and immersive. Active Noise Cancellation (ANC); The ANC feature on the AirPods Pro 2 is truly outstanding. It effectively blocks out background noise, which's a game changer for me during commutes or in environments. Additionally the transparency mode is an addition as it allows me to remain aware of my surroundings when necessary. Battery Life and Type C Charging; I'm really impressed, with the battery life; it easily lasts throughout my day on one charge. Moreover having Type C charging capability is an update as it aligns with the universal charging standard and offers charging times. Features; Pairing my devices with the Apple H1 chip is really smooth. I love how easy it is to control with a few touches and the customization options, on the iOS interface are great. The Find My feature is a lifesaver for someone like me who tends to misplace things. In terms of experience I have to say that the AirPods Pro 2 Type C is an improvement compared to its previous version. The sound quality has noticeably improved the noise cancellation works effectively. The convenience of Type C charging makes it a worthwhile investment, for anyone seeking high quality earbuds.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Wrong AirPods sent

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recieved AirPods 3rd generation instead, I was out on a trip and returned long after the return period. Now I’m stuck with overpriced regular AirPods

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Air Pods

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using my Air Buds for a few weeks now, and I have to say—I’m genuinely impressed. For such a compact and affordable pair of wireless earbuds, they deliver way above expectations. Sound Quality: The sound is crisp and clear, with just the right amount of bass. Whether I’m listening to music, taking calls, or watching videos, the audio is full and well-balanced. Vocals sound great, and the bass doesn’t overpower the rest of the mix like it does with some cheaper earbuds. Battery Life: The battery life is fantastic. I easily get 4–6 hours of continuous playtime, and the case holds multiple charges, so I don’t need to worry about running out of power during the day. Perfect for commuting, workouts, or just long days out. Easy to Use: Pairing was instant—literally opened the case, and my phone recognized them right away. They reconnect super fast every time I use them. Touch controls are responsive and intuitive, letting me pause music, skip tracks, or answer calls without needing my phone. Call Quality: I was surprised at how clear my voice sounds during phone calls. Even outside, with wind and traffic noise, the built-in mic handled everything well. Friends and coworkers say I sound clear every time. Comfort + Design: They fit snugly in my ears and stay put—even during workouts or walks. Super lightweight and comfortable, I often forget I’m wearing them. Plus, the sleek, minimalist design looks great.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Received opened and defective airpods - no refund!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered from BestBuy, received an opened box with defective airpods. No sound during calls! Feels like a returned product was resold. Contacted customer service, but they neither refunded my money nor sent a replacement. Terrible experience! WOULD NOT RECOMMEND.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    My item was taken out and replaced with another.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instead of receiving my air pod pro 2s i got an opened box with skill candy headphones in them… now they arent even shipping me my item. Whats happened to you best buy?

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Crystal Clear Sound, Great Noise Canceling – Worth

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the Apple AirPods Pro 2 for a few months now, and they’ve quickly become my go-to for everything—from work calls to gym sessions and even flights. Apple really stepped things up with this second generation. The sound quality is impressive—clear highs, rich mids, and strong bass without being overpowering. What really stands out is the active noise cancellation. Whether I’m in a noisy workspace or on a plane, it cuts out background noise effectively and helps me stay focused. The transparency mode is equally impressive when I need to stay aware of my surroundings without taking them out. The fit is secure and comfortable—even during long listening sessions or workouts. I appreciate the multiple ear tip sizes, which helped me find a perfect seal. The new touch controls on the stems for volume adjustment are a small but very useful upgrade. Battery life has been solid—I easily get through the day with moderate to heavy use. The MagSafe charging case with Precision Finding and a built-in speaker is also a thoughtful touch, especially for someone like me who occasionally misplaces small items. From an engineering perspective, I’m genuinely impressed with how Apple has integrated so much tech into such a compact, durable product. Seamless connectivity with my Apple devices is just icing on the cake. If you’re looking for premium earbuds that deliver excellent sound, top-tier noise canceling, and a smooth user experience, the AirPods Pro 2 are absolutely worth it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    These say they are airpods 4

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sent me Airpods 4 is that the same thing? I am very confused

    No, I would not recommend this to a friend