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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 31644 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers commend the AirPods Pro 2 for their excellent sound quality, comfortable fit, and impressive battery life. Users also appreciate the seamless connectivity with iPhones and the effectiveness of the transparency mode. While the price point is a concern for some, a few users expressed reservations about the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 138 Showing 2,741-2,760 of 31,638 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great product, good noise cancellation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t decide between the new pro 3 and the pro 2. Decided to go with the pro 2 due to price and it’s still a great pair of airpods. I preciously had the the pro 1 and it broke after normal wear and tear decided to get the pro 2 and to me they are about the same significantly louder and better battery life. If you are like me only wear one airpod and usually alone use airpods just so your phone isn’t loud or to listen to music but don’t really need crazy noise cancellation then would recommend the pro 2. Pro 3 would be better if you want the best quality noise cancellation.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    AirPods Pro 2 - Review

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Pro 2 deliver a meaningful upgrade over the previous generation, combining improved sound quality, better noise cancellation, and longer battery life in the same compact design. The new H2 chip powers more precise adaptive transparency and spatial audio, offering a richer, more immersive listening experience. Battery performance is noticeably better — users can enjoy up to 6 hours per charge and more than 30 hours with the case. The case now includes Find My integration and a built-in speaker, making it easier to locate.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Definitely should purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Personally I think this is the best airpods model. The noise cancellation is the best and they fit perfectly in my ears! I just picked a new one up about 4 weeks ago and I’ve only charged it once so far. The battery life is amazing. When connected there are so many options like being able to change the level of noise cancellation, conversation awareness and it even has options for spatial audio. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Great.. but only really for the eco system.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my favorite air pods. They fit the best and cancel out more noise than my pro 3s. The battery life on these aren't bad, but not great. The sound is awesome. Having switched away from apple recently, my air pods have lost almost all functionality. I wanted to stick with apple earbuds even after switching phones but this is kind of a deal breaker. I'm not getting most of the product I paid for. Anyway. If you're in the apple eco system, these are amazing. I love them. I still use them with my Motorola. On the lookout for something I can use more functionally with android though.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Fit

    Rated 5 out of 5 stars

    EarPods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my EarPods easy to operate Don’t do a whole lot but I’m not making unexpected phone calls. They do what they say sound good hold a good charge. Fit nicely. Connect easily to my iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Sound quality

    Rated 5 out of 5 stars

    Easy to Use and Worth the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great product, very reliable, and easy to use. I’ve been using it daily and the sound quality is excellent for the price. The battery lasts long and it connects quickly without issues.”

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Pro 2 offer excellent sound quality with improved bass, enhanced noise cancellation, and a more comfortable fit. The addition of Adaptive Transparency and longer battery life makes them even more versatile. Seamless integration with Apple devices, plus the new personalized spatial audio, takes the listening experience to the next level. A premium choice for those seeking top-tier wireless earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 4 out of 5 stars

    Comfortable and Balanced

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE GOOD: These headphones are great for various reasons. Ideal for gym sessions, they offer decent comfort, seamlessly blending into the ears during extended use. The Active Noise Cancelling isolates external distractions, creating an immersive experience, the impressive battery life has given me uninterrupted usage, even during extensive listening sessions or lengthy calls. THE BAD: While the headphones deliver good quality, the gel parts present a minor inconvenience for me. The proprietary design limits customization options, preventing the use of alternative inserts. Also, occasionally, the Active Noise Cancelling feature has sporadic behavior, toggling on or off unexpectedly, which momentarily disrupts the listening experience for me. OVERALL: Despite initial skepticism towards Apple products, these managed to exceed expectations. Despite the transition from Samsung to Apple, these earbuds left a good impression. Offering commendable sound quality, characterized by balanced lows and highs, they provide a satisfying audio experience without overpowering bass, unlike my previous experience with other headphones like SkullCandy. Overall, the AirPods Pro offer a compelling blend of performance, comfort, and convenience, making them a worthwhile investment. .

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Fantastic Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Pro 2 deliver amazing sound, top-tier noise cancellation, and a super comfortable fit. Battery life is great, and the new case features like Find My and a speaker are really handy. A must-have if you're in the Apple ecosystem!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    2nd Generation doesn't dissapoint

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was expecting way less, to be honest they are really good, long battery life (unexpected but happy), sound is much improved! I really like this format, easy to carry and comfortable in the ear. Apple, again, just hits right.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Connectivity

    Rated 5 out of 5 stars

    I'm really impressed with these AirPods Pro 2

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really impressed with these AirPods Pro 2. Great deep bass, which is far superior than prior version, Pro 1. Great battery life, both case and AirPods. Easy to connect to an iPhone 16. I prefer the silicon ear tips to better seal out unwanted noise including improved fitment and stability during activity. Yes, I highly recommend these!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Airpod pros

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Pro offer exceptional sound quality and a comfortable, secure fit. Active Noise Cancellation blocks out distractions, while Transparency mode lets you hear your surroundings when needed. The spatial audio feature enhances the listening experience, making them perfect for music, calls, or videos. Highly recommended for Apple users!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 4 out of 5 stars

    Recommended Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great! It fits in my ear good, it lasts for a very long time, the sound quality is good, and I can even adjust the noise quality by the tap of a button or by speaking! It does sometime slip out of my ear, but it’s still a good product!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Connectivity, Sound quality

    Rated 5 out of 5 stars

    Exceeds expectations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased w/ comfort, sound quality and noise cancellation performance. Effortless connection. Bought for use when sharing space w/ my wife but frequently use in situations where speakers were my MO.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Sound quality

    Rated 5 out of 5 stars

    Love my Airpods Pro!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd pair of Airpod Pros. I gave my wife my previous set and wanted these for the USB-C charger and other minor updates. These work great and I love how easily they connect to my iPhone, iPad, and Apple TV. The sound is great, the noise cancelling is terrific and the battery life is excellent! I use them every day for my workouts, I use them for phone calls and zoom meetings, and I use them for when I mow the lawn and work in the yard. The noise cancelling works better than my old fashioned ear plugs! I highly recommend these! I actually bought a pair of Beats Studio Pros on a great sale and ended up returning them. They were no better than my Pros and were too bulky and made my ears hot.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Sound quality

    Rated 4 out of 5 stars

    Casual user.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my first ever apple hearing devices. Never had anything with noise cancellation. They are absolutely amazing. I really only wear them while streaming movies on the ipad when it’s late or at work during break. The connectivity is super fast and smooth from the ipad to my iphone and back. I do suggest trying them on for size where possible. It comes with 4 different size earbuds, but are not made for my ears while moving. I’ve tried twisting them as suggested, and it helps a lot more. My 4 star rating comes froma recent issue I started having with the right earbud about 2 weeks after purchasing. It will sometimes make crackling and static noises. Disconnecting and re-pairing sometimes helps and sometimes it won’t. From some research it seems to be a somewhat common problem. I took them to an apple store and they tested it and found nothing wrong. They did a factory reset. This what about a week ago from this review. So far so good. However, if it happens again they will send back to apple for repair. One final thing, a good one….the battery life is very good!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Connectivity, Sound quality

    Rated 5 out of 5 stars

    AirPods

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AirPods (2nd generation) are great everyday earbuds — super easy to connect, comfortable to wear, and the sound is clear and balanced.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Connectivity, Sound quality

    Rated 5 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AirPods Pro 2 are a game-changer. Crystal clear audio, amazing noise cancellation, and super comfortable fit. Seamless pairing with Apple devices makes them worth every penny! Fast delivery from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    A worthy successor to the first generation AirPods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is top-notch, delivering crisp highs, rich mids, and relatively deep bass without being overly punchy. The active noise cancellation effectively blocks out external distractions, creating an immersive listening experience. The adaptive mode is fine. It is essentially transparency mode that will do its best to block long drawn out noises, like a mower or something. It doesn’t quite hit the mark. The fit is comfortable for long periods, and the battery life is fantastic. Overall, these earbuds offer premium performance and are a solid choice for audiophiles and frequent travelers alike.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    totally worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product with amazing sound quality and effective noise cancellation. Comfortable to wear, great battery life, and very easy to use. Totally worth it.

    I would recommend this to a friend