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Customer Ratings & Reviews

Your price for this item is $224.00
The comparable value price is $249.99

Customer reviews

Rating 4.8 out of 5 stars with 31104 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers express satisfaction with the AirPods Pro 2, particularly praising its sound quality, battery life, comfortable fit, and seamless connectivity with iPhones. The transparency mode and the inclusion of USB-C charging are also well-received features. While the hearing aid feature is appreciated by some, a few customers find the product's price point to be a concern, and others desire improvements in bass and volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 31,104 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Good airpods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The airpods work great and havegoodsoun quality, The structure feels good. The battery life is appropriate for me.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Best Buy Employee

    Rated 4 out of 5 stars

    Great headphones :)

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    Best Buy Employee
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful headphones. I have sensory issues and these headphones make me very calm and comfortable specially in big crowds. I even wear them to sleep :) The sound quality is subpar and the noise cancellation is the best I’ve ever had. This might actually be my favorite apple product. They are also great for workouts! I’ve always struggled with my headphones falling off during runs, but these ones stay intact! Find my Device feature on these headphones is also amazing as someone who always loses stuff. It literally tells you the location down to the centimeter it is amazing :) Only problem I have is connectivity with non-apple devices…. Many features such as find my device do not work on android devices or computers. Connecting it to any non-apple device is also a nightmare as you’d have to disable Bluetooth on all nearby apple devices and connect them the old-fashioned way

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Zooming with Apple AirPods Pro 2

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my AirPods Pro 2's as part of an upgrade to configure a new IPod Air 11" M3 system with an Apple Magic Keyboard and Pencil in order to replace a 2012 laptop and a 2014 iPad Air with one system. The AirPods were needed so I could attend Zoom meetings while in a shared home office. They have exceeded my expectations, as they cancel INCOMING noise from my room (other than my voice) when I'm unmuted in Zoom. I have yet to test them with music, and with the hearing aid capabilities, which are of interest to me. I have not yet discovered a Magic Keyboard shortcut for muting/unmuting in Zoom.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    iPod Air ProvGen 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding!!! This was a great purchase. Easy to use and add to your devices. I love that I can ping the case if I forgot where I left them. The noise canceling and transparency works great..

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my AirPods. The noise cancellation is great for $200, and the battery life is impressive. Honestly, I really enjoy them.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    LOVE my AirPods Pro 2

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my Airpods Pro 2. I had the first gen and they started to get static in the ear buds. It was time for me to upgrade. Battery life lasts a couple of days. Sound quality is great. I recommend if you have an iPhone or iPad.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great purchase, no regrets.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them. No issues , comes with three differently sized ear pieces and the noice cancellation is so good. I forget to charge them for days and they don’t die, but I also don’t use them all day.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Crystal Clear

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! I gave my granddaughter my previous set of AirPods, so these were the replacement set. Their connectivity game is unmatched as I jump from my phone to my laptop. Sound is crisp and clear and these have the “Hearing Assistance” feature which is just so cool! Worthy investment.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best earbuds on the market.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic quality, noise canceling is fantastic, battery life is quite good too. They’ve yet to die on me, and I don’t charge often, but use them every day. Will be getting another pair when I can next afford it.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    the most comfortable headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Pro are some of the most comfortable headphones I've ever tried and the AirPods Pro 2 repeat without a doubt. They are comfortable, they fit perfectly in the ear and at no time do they give the feeling that they are going to fall. Personally, I've been able to wear them for several hours and I've never had that feeling of pain in the upper ear that I've had with other headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 4 out of 5 stars

    My music beans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tiny, expensive beans of mild detachment. Let me ignore humanity in crisp, wireless clarity. Stay in my ears better than most people stay in my life. Battery lasts just long enough to avoid a real conversation. Mic quality says “I’m here,” but not too clearly. They’ve been through the wash twice and still work—can’t say the same for me.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    The best purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase just exceeded expectations! It was my first airpod, and i think it was the best choise i could have! I highly recommend! The nois cancelation is verry good and the battery also surprised me!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    AirPods Pro (2nd generation)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As someone who has bought all of the AirPods I think these are the best with the exception of it being USB-C. And this is really a subjective opinion because my phone and iPad uses the previous charger. I had to go through this when we went from like iPhone 5 to 6 with the fat charger, then I think the 8 or something changed the block piece to the C type. So I’m just tired of new chargers personally. But these hold a charge longer than the previous pros. If I use them one at a time I can get about 4 hrs out of each, the previous pros were about 3 hrs. And being able to adjust the volume on the AirPod is nice, as well as still being able to program the one or two clicks. The only other thing I will say I don’t like is that you can’t do noise cancellation anymore on one AirPod. You have to have them both in your ear. If I’m working and just want to hear music in one ear and cancel out the noise in one ear but still hear what’s going on in the other ear, they should have kept that feature.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    AirPods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved them, a fantastic sound and very comfortable to wear

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Apple AirPods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality plus comfortable wear for every day usage

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Connectivity, Sound quality

    Rated 5 out of 5 stars

    GeorgeB

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound, fits perfectly on my ears, and bluetooth connection to my iphone is easy.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great AirPods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially I wanted to order for delivery but read a couple reviews about getting used or mismatched AirPods so I went to the store Anna purchased there instead, I opened them and tried them right there and then no problems. I have been using them for a month already, I use them for work and I use them when I go running paired with my Apple Watch, I enjoy the noise cancellation and its transparency mode and they don’t fall out of my ear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    They Fall Out! ...Recommend With Reservation!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FOUR Star - would be FIVE if the fit design were better! The quality is very good and was my 4th set of AirPods and first AirPod Pro 2's. BUT!!! I recently purchased AirPod Pro2's for my wife and myself and they keep falling out of BOTH my wife's and my ears. I was just on a business trip and they popped out while listening on the the plane and fell into the crevice between my seat and the man next to me which was the last straw. We had to BOTH get out of our seats and take the seat cushion up to retrieve it. They then fell out of my ears multiple times throughout the trip even after switching tip sizes (see photo). I found a technique for inserting and twisting the AirPod Pro 2's on YouTube and will give this hack a whirl before sending them back, since it does initially feel tighter. It is very surprising Apple designed this poor fitting product.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Buy the air pod pro 2 gen usc c

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The adaptive noise control is great. Block out the loud sound and the drone of an airplan engine and till hear the announcements or the perosn next to you. The noise canceling is much better then the last 2 air pod pro 2 1st gen or the 2gen lightning port generation. I do not like having to chave 2 chargers to charge my phone and airpods. But i have only had to charge my airpod at night. Soon all iphones will have the usb c port and will not have the issue of 2 charging cables. 

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Pro pods

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these. Great sound, connectivity. They look very good. Very good product.

    I would recommend this to a friend