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Customer Ratings & Reviews

Your price for this item is $224.00
The comparable value price is $249.99

Customer reviews

Rating 4.8 out of 5 stars with 31104 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers express satisfaction with the AirPods Pro 2, particularly praising its sound quality, battery life, comfortable fit, and seamless connectivity with iPhones. The transparency mode and the inclusion of USB-C charging are also well-received features. While the hearing aid feature is appreciated by some, a few customers find the product's price point to be a concern, and others desire improvements in bass and volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 31,104 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headphones!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a 1st time I phone user. I love them they fit in my ear perfectly and I use them for multiple purposes. Noise cancellation and hearing enchantment.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Airpods Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sounds! Very easy to use, fast charging, long time working without charging! I liked)

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Excellent earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best earbuds I have owned not too loud with seamless connection definitely recommend as a gift for a music lover.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Connectivity, Sound quality

    Rated 4 out of 5 stars

    Airpod pro 2nd gen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality: 10/10 Bass: 10/10 Comfortability: 8/10 Connectivity: 9/10 it has the best reach and connectivity of any earbuds I’ve had. Earbuds are overall great my only complaint is the fact when I wear them to the gym and they get sweaty it occasionally tries and slide out

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    AirPods Pro from Best But

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Pro (2nd Gen) deliver exceptional sound with rich bass, clear mids, and top-tier noise cancellation. The snug fit is comfy for long use and secure during workouts. Buying from Best Buy was seamless—quick, easy, and hassle-free. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Best Buy Employee

    Rated 5 out of 5 stars

    Affordable, Comfortable, & simple.

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of mixed reviews of the product. As a Best Buy employee I’ve grown accustomed to their ease of use, sound performance, & comfortability with changeable ear buds. The tracking connected to “Find My” works well enough to give me a general area of where the L ear, R ear, & case is located. Battery life is great for how little I use them, lasts me a week before I need to charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An Improvement on the Originals in Near Every Way

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my original Airpods Pro in 2019 shortly after they came out. I worked manufacturing jobs with them, I went to the gym with them, I edited videos with them, long car rides, counteless audiobooks many phone calls even just noise cancelling for sleep (until they make the "I'm dying" noise). And the originals were a 10/10. until these came out.... The USB C is a nice addition, but honestly I use the wireless charging because my charging doc has a lightning port (DOH!). The transparency modes are cool! I plan to use them at weddings (we video them for a living) and I hope to not go deaf after countless dances over a busy season. I used to use the originals for that and these should prove even better when the time comes. But the BEST PART. Is that the case has a little speaker on it now!! I can ping the case on "find my" and hear it across the house. SUCH a massive upgrade. Why did I buy these in the first place? Because I lost my original pair... I'm sure they'll show up again and I'll have my "Sparepods" back in order. But I won't have that problem with these because of the little speaker. So! $250 bucks every couple of years for headphones is not a subscription I'd like to pay. But dang.... these are worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Must have apple product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is cool in terms of battery, quality of sound and comfor. Special mentions to noise cancellation

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Still the best all around earbuds on the market!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love My AirPods Pro 2! I was sold on my 1st generation pair while having tried multiple different brands over the years and always ended up returning or gifting the other brands. My OG pair was only lasting for 1hr when fully charged which I assume is expected after almost 6 years of daily use, so I wanted an upgrade and I looked at others but knew these would be the best pair and like before I'm sold. The upgrades are nice and for anyone using Apple products these are seamless with how good everything connects and work with your iPhone / iPad / MacBook etc!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these Airpods as a birthday gift for my daughter, and I can tell you it was the best choice I could have made. They are an excellent product. I am delighted with the quality, and my daughter is very happy with the comfort and sound quality. The service and attention were also excellent. I ordered this product online and received super-fast delivery in excellent condition. I highly recommend these Airpods 100%.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Perfect Purchase!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my airpod pros every single day, they’re essential to my keeping sane with a podcast in one ear at all times. I have no issues with the noise-cancelling feature, which is the most important to me. The sound quality is great and the multiple ear tip sizes is really convenient! I’ve had airpod pros before (1st gen) and I’m glad I upgraded! Also the battery life is decent, I can use a single airpod for hours before needing to switch.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    The airpods pro 2nd gen

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing product, Zakkassssssss❤️ The AirPods Pro 2nd Generation from Best Buy are phenomenal! Exceptional sound quality, enhanced noise cancellation, and a snug fit make these earbuds perfect for any environment. The improved battery life and seamless integration with Apple devices elevate the user experience. Highly recommend for audiophiles and casual listeners alike!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent Upgrade from 1st Gen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a first generation pair that started malfunctioning I had with these and so far am pretty happy with them. I like all the new features and noise cancelling but sometimes if you're walking in a busy area all the volume shifts and speaking voice awareness can get a little bit irritating and I end up turning it off and just having full transparency mode or just noise cancelling. Great for flights also and block out the plane noise pretty well considering the size.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Magic little things…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I held off on getting a pair of these due to the price, but after going through a few of the less expensive sets, I decided to finally get a pair. I’m so glad I did. They were easy to set up and they are easy to use. The sound is great, and I love that I can toggle into transparency mode.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love this product

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These AirPods have been on my wishlist for a while and in all honesty, they’re the best! Great Noise cancellation and great movement detection! Comfortable ear tips and has two more sets to fit your ear perfectly. I really recommend this for outings, road trips, and for phones calls too!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    My wonderful Case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like it because you cannot hear nothing else only whatever you want to hear very comfortable to use

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity

    Rated 5 out of 5 stars

    Don’t avoid this Apple product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know people have their reasons for not shopping Apple, but if you already have an iPhone, then these are THE headphones to get. The connectivity, ANC, ease of use, and battery power are great. Phone calls are crystal clear, and people say they can also hear me well on their end (which I had an issues with using other headphones). You won’t be disappointed. I also recommend the Otterbox silicon case with these (see photo).

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Glad I purchased the airpod pros.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. These AirPods meet all item descriptions. Being able to block out external noise is a big necessity for me. These pods hold the power charge as described, I have a pair of 2nd generation pods, believe me when I say, the pros, in my opinion are the best choice, yes they cost more, but are well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Apple IPods

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my new iPods you can set them there if things get loud around you it blocks out the noise and also they stay in my ears a lot better than the other set I owned I definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Noise Cancelling is amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve never owned a pair of Apple earbuds, but these are amazing! The noise canceling is the main feature I was looking for and these do that so well! Very comfortable and quality sound!

    I would recommend this to a friend