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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 32049 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers appreciate the excellent sound quality, which is a significant highlight, along with the product's comfort, great battery life, and secure fit. Users also value its reliable connectivity and the useful transparency mode. However, some customers find the product to be a bit overpriced and have expressed minor dissatisfaction with the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 175 Showing 3,481-3,500 of 32,049 reviews
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Take your Listening to a New Level

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luv these! I normally cheap out on stuff like this but have to replace w/in the year so this time I bit the bullet & splurged. Best Buy matched Target's Discounted amount & I was able to use my reward dollars so sticker shock wasn't so bad (even added the apple care). Well worth the $$ - the options you can set & the sound quality are light years beyond what I am used too & they gave me apple music free for 4months! The soft cushion that sits in your ear comes in numerous sizes & since I am a runner I normally have to keep pushing them back in my ears BUT NOT W/THESE- they have stayed securely in place during every run. For anyone on the fence about spending the extra $$ compared to other wireless pods I highly suggest you go for it b/c you will not be disappointed!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Nice improvement over the original AirPods Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The original AirPods Pro never really worked for me as they were always falling out of my ears but these new ones are so much better in that regard with the new XS tips. I'm not an audiophile but I think they sound better too although I wouldn't say it was a huge leap. I also really appreciate the improved FindMy features. As a person that loses my headphones all of the time, I love that the case now can sound a chime as well as has the chip makes it easier to find it's exact location with my iPhone. I was going to take these back because I couldn't justify the cost right now but after living with them for a week, I had to keep them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Life changing !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Genuinely game changing- after upgrading from standard airpods I would buy them all over again if I had to. Amazing noise cancelling and transparency when you need to talk!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about this is great. The sound quality and the battery life is amazing. Also so many features when you connect to an iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Actually noise canceling!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are actually noise canceling. The moment I put them in, the world around me goes silent. These are comfortable to wear, and the sound quality is superb. Definitely worth the money,

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Amazing product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these wireless headphones. very easy to use, care for and charge. Charge lasts hours and noise cancellation is amazing. Love them.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Sound quality

    Rated 5 out of 5 stars

    Amazing sound quality!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m listening to much more music since I bought these. Noise cancellation is spot on. Connects easily. Long battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Air pro max.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All around better than my old ones. Sound quality is great and they fit better in my ears. Charge last alit longer.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Sound quality

    Rated 5 out of 5 stars

    The same like descriptions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality and connectivity and battery excellent conditions.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth the price!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite feature is Find My Devices. I lost one ear bud and thought it was the end! But it wasn’t and I was sooo happy. Quality is good. Noise cancelling is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Awesome sound and Apple compatibility

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is awesome and very easy to pair with my Apple devices. Plus, I can switch to transparency so I can hear outside noises and I can converse.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Connectivity, Fit

    Rated 5 out of 5 stars

    Awesome Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the comfort and fit of the AirPods Pro’s. I also like the way it read's a text message and email to you through the AirPod Pro. The AirPods easily connects to the Apple phone. I highly recommend these AirPods.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best. They sound great, are comfortable to wear, easy to use, and have excellent battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new AirPods. They stay in my ears, they sound amazing, the noise canceling is awesome and if I fall asleep in them they’re usually still in my ears when I wake up!! Oh yea the battery life is awesome too.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great EarPods!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my husband and he loves them! Comfortable and good quality

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity

    Rated 5 out of 5 stars

    Love my AirPods Pro 2's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love using my AirPods Pro 2. I use them anytime I can and they are easy to use and last all day. They connect between my phone and mac book easily.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Companinon for devices.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have been an incredible EDC companion device. Never leae my pocket except to charge. Outstanding value, great sound, rarely has a hiccup. Would like a larger rubber earpiece option for greater stability during energetic activities.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Amazing Quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My overall rating for the AirPods Pro gen 2 is a 5 star. When I first had bought the AirPods I was honestly a little iffy about it because I already had the AirPods Pro 1st gen, but once I put the new ones on my mind changed in an instance. The difference in the sound was astronomical. I can’t forget to talk about the new features that are included, which are amazing. They way that the AirPods fade between transperacy mode and noise cancelation mode depending on your environment. They also enhance the sound around you and lowered the volume when you are actively having a conversation then resumes to its set volume when the conversation is over, which work flawlessly. Over all this deserves a 5 star rating. Best wireless earbuds I have ever owned.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Solid Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many neat upgrades over the first gen. The outside speaker, the lanyard loop, and a couple more options for pass-through and noice-cancelling. One I like in particular is the toggle for noise-cancellation to temporarily shut off when you are speaking. My XM5s has a similar feature but the pods do it smoother and only in situations I want. I think the battery life improvement is also noticeable but it may just be that I am comparing it to degraded gen 1s. Shorter range, less overall battery, and less connectivity options than the XM5s but those are full headphones. Still love that airpods can fit in the random small jean pocket.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Simply the best

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can wear them for a long time without feeling discomfort or feeling like they're going to fall out of your ears. The sound is clean and perfect.

    I would recommend this to a friend