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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 32055 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers appreciate the excellent sound quality, which is a significant highlight, along with the product's comfort, great battery life, and secure fit. Users also value its reliable connectivity and the useful transparency mode. However, some customers find the product to be a bit overpriced and have expressed minor dissatisfaction with the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 195 Showing 3,881-3,900 of 32,055 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Apple has a winner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing to happen to ear buds, these are definitely my favorites. When it comes to noise cancellation the Apple ear buds certainly do the job. They are completely comfortable, lightweight and durable so you don’t need to worry about dropping them. You definitely get your money’s worth here and Best Buy will help you find the right fit.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Exceeded Expectations!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a pair of AirPods Pro with ANC for my best friend and she is obsessed. Highly recommend, as I also have a pair of these myself, and absolutely love all the different features they offer. They’re comfortable and work great!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Best pair of air pods yet.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best pair yet once I figured out what ear piece fit my ear the best they have been fantastic to workout in talk on the phone or just noise cancellation to have some quiet. Worth the money

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Thanks Best Buy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In a world full of noise, I found clarity. Best Buy didn’t just give me a pair of AirPods 2 Pro, they gave me an experience: Comfort and perfection. Every note is crisp, every silence, deep. These aren’t just earbuds, they’re the soundtrack to my life, transporting me to every moment. Thank you, Best Buy, for making this masterpiece my own.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Worth every penny!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gamechanger for me! I love that I can quickly and easily switch from my work phone to an online meeting or to my personal phone. Everything is clear, and the noise cancelling capability is amazing. Also love that I can always find them with an app on my phone!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great brand, and outstanding products.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my opinion Apple, has the best quality ear buds on the market. The only thing i would like to add would be some sort of safty harness, maybe like a necklace that could connect to the ear buds with magnets or some other device. Becausse the ear buds tend to loosen when there is any movement of the jaw, or ears, and i wouldn't trust them for any jumping or running activities. Other than that im extremely happy with the overall sound quality, battery life, and the bluetooth connection quality is spectacular.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great! When I Have meetings the noise cancelling is so helpful! They fit well and don't hurt my ears.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Apple AirPods Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I wasn’t sure if I would like them, or if they were going to be comfortable. Turns out I absolutely love them. I did have to change out the ear piece to a smaller one. I really enjoy the noise canceling and as soon as I start to talk the volume will lower and I can hear another person talking to me. I also like that it will recognize if I am talking or singing, so if I am singing along I can still hear the music.my husband likes them too, because I can lay in bed and watch videos on my phone and not bother him.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, fits great. Sound is fantastic, I like the fact that I can look for a misplaced AirPod without it being in the case.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Surprisingly good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was shocked by the noise cancellation on these. I put them on and thought I went deaf. The transparency mode is also really good. I’d recommended these to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    My daughter loves these

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was close to my daughter's birthday and I wanted to surprise her with a set of Apple -AirPods. When she opened to gift her eyes lit up big and hugged me and said Daddy thank you. She said they sound great and are easy to connect to her iPhone. So far it's now 2025 and she still has them and they're still working great.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these! They are comfortable and the noise canceling is excellent. Would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Upgrade to a Pro 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and noise cancellation. Very comfortable to wear. Battery life is good and they recharge quickly in the case. Worth the upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Open box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought these open box for a nice price. works perfectly, I really enjoy the sound and affects on the ear pods.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life, very convenient, comfortable, good sound quality especially for earbuds, noice cancelation is great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love AirPods noise cancellation

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only can you block out sound in loud places, it has conversation awareness! So I can block out sound but when I need to talk to someone in , say the grocery store, it focuses in on our conversation without havin to press or do anything extra.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A step above even their own competition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the last generation of AirPods, and these are a huge step up. The sound quality is the best I’ve heard in any earphones I’ve used, and the new features really set them apart from their predecessors. The only downside is the automatic volume adjustment—it gets quieter in silent places and louder in noisy ones. I know it’s a hearing safety feature, but I wish there was an option to disable it when I just want full volume. Other than that, they’ve been excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Work Flawlessly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods work flawlessly as expected. I needed the model with the soft ear piece because I the others would not stay in my ears. Looking forward to hearing great sound for a long time to come.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Amazing AirPod Pro 2

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used other pairs of in-ear earbuds, but nothing so far has compared to these. The noise cancelling is wonderful. The AirPods connect flawlessly to my phone once you take it out of the charging case. The sound is way better than I imagined.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Reliable and Sound Great.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these, especially as a person who uses an Apple ecosystem. My main buds are Sennheiser TMW 4's but, if for some reason the battery is low on those, I can count on the AirPods to be charged and ready, even if I haven't used them in months. For certain albums/songs, they sound better than TMW 4's. The AirPods Pro are a both a reliable fallback from other buds, and also sound great on their own.

    I would recommend this to a friend