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Customer Ratings & Reviews

Your price for this item is $224.00
The comparable value price is $249.99

Customer reviews

Rating 4.8 out of 5 stars with 31110 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers express satisfaction with the AirPods Pro 2, particularly praising its sound quality, battery life, comfortable fit, and seamless connectivity with iPhones. The transparency mode and the inclusion of USB-C charging are also well-received features. While the hearing aid feature is appreciated by some, a few customers find the product's price point to be a concern, and others desire improvements in bass and volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 31,110 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wendy Mrsks

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the noise, cancellation, and with having hearing loss I like being able to hear people a lot better and in crowds

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome noise cancellation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly one of the best noise cancellation features I’ve experienced compared to other headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Another great product!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my wife. She has never found headphones to be comfortable until now. Combined with sound quality it’s a home run.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Better then the last

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones last so much longer andd sound better then the previours gen. The usbc cable is braided too

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Didn’t need Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the pro set because they are supposed to stay in the ear better. Perhaps I just have weird ears because these just don’t stay in. Great to use at my desk at work. Not a chance I will use them while on a bike or other exercise. Quality of sound is fantastic. Easy to pair with my phone. Set up and charging was easy as well. Probably should have saved a bit and not gone with the pros…who knows maybe they will last long enough to function as hearing aids.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Good job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent, I love my AirPods, the battery lasts a long time and the sound is incredible, if you want noise cancellation, this is a good option

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Air pod pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, excellent sound quality, easy connect ,works great and easy order process from Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing headphones

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing the sound cancellation it awesome i will be buying the next genesis when it comes out

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The airpods you love but even better.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a life changing product. I have owned a pair of the Pro 1s and recently upgraded to the Pro 2s. I mainly did it for the USB-C port. This allows you to take calls and it blocks out all the background noise. The new hearing aid feature really works and could be a good bridge between nothing and a hearing aid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase if you have Apple devices.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality in general and in my opinion its ratio in quality and price is justified and I think it's good. Its connectivity is excellent with my Apple devices and its noise cancellation is quite good and useful.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Airpods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these airpods, the quality is perfect, charging them is so minimal and i use them all day at school

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPod 2 Apple - with Case - Good to have

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well. I have the original airpods. Since I have the new iPad pro I put this in the travel case so I decided on the Airpods2. Amazon had this great sale but SUPRISE - BestBuy has the SAME discount and available in a neighborhood location. I purchased it there. 2 points - A) I am a member of Best Buy and purchased it easily there B) Great improvement in Air Pod 2.Better base, more features and better connecting. Recommend this..

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect. Amazing sound quality, noise reduction, and noise cancellation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these especially the hearing aid part!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these, I bought them for my husband for the hearing aid feature, now he doesn’t say huh as much, so until he gets his hearing aids these help out him and ME!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best purchase ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. I like how the way it controls the music when ever if I’m talking to someone it lowers it down or it pauses and when I play my music, I like the way it sounds.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable and easy to use, seamless with Apple ecosystem and great battery life

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Yes buy these!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the noise cancellation these, they fit well in my ear, I really loves these airpods compared to the gen 3 i have before

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Best Ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, and they do not fall out of your ears! Good Bass and a great noise-canceling effect, too!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Really recommended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality of the materials and very good sound, I loved the transparency mode

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Perfect Earbuds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend these to people who prefer the silicon tips or whose ears don’t fit the original plastic AirPods.

    I would recommend this to a friend