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Customer Ratings & Reviews

Your price for this item is $224.00
The comparable value price is $249.99

Customer reviews

Rating 4.8 out of 5 stars with 31119 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers express satisfaction with the AirPods Pro 2, particularly praising its sound quality, battery life, comfortable fit, and seamless connectivity with iPhones. The transparency mode and the inclusion of USB-C charging are also well-received features. While the hearing aid feature is appreciated by some, a few customers find the product's price point to be a concern, and others desire improvements in bass and volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 31,119 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPods Pro

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Pro are fantastic! I snagged mine last Black Friday, and they've been a game-changer. They're still pristine and working like a charm. The sound quality is top-notch, the noise cancellation is impressive, and they're so convenient to use. Definitely worth every penny!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPods

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best headphones I ever had. They don’t slip out noise place noise cancellation is so good there really good. The price is right best thing ever.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best gift to loved ones from BestBuy this holiday

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancellation is on top notch. Hearing testing capability is very good and Auto Hearing portability is also very good. Great gift to loved ones from BestBuy this holiday season

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Unable to complete hearing test

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the features of the air pods pro 2 are as advertised except the hearing test. In order to use the pods as a hearing assist, you need to complete the hearing test using the pods. Have attempted this test more than one dozen times using both the iphone settings and the health app. It has never completed the test despite indicating that all parameters are OK. I spent about an hour on the phone with Apple tech support and apparently(?) they are unaware of this problem despite the fact that a single on line search turned up a site with 79 identical reported problems. If you are thinking of getting them for the other features, I would recommend them. If you are getting them for the hearing assist feature, good luck.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPod pros 2 are the bee’s knees

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AirPods are the peak of consumer wear; there may be ones w/ better tech, features, and of course, sound. But AirPods work fantastically with their own devices: iPhones, computers w/ Bluetooth, MacBooks. So easy and so fast and with the three functions of switching between how you perceive sound; something quite magical when you get to try it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Overall Great

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise canceling feature makes the price worth it! I love that they connect automatically to my iPhone. They’re not comfy to sleep in especially if you’re a side sleeper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these so much!! The noise canceling helps drown out the background noise.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Airpods Pro 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are literally so amazing. The noise canceling is so good. It was so worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Aipods pro2 GEN 2024 happy

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best service and excellent treatment from the store staff, I went to buy some airpods and it was great, then they had a factory defect and they changed them without any problem a few days later and I got my new airpods again, 5⭐️

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPod Pro 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earphones that I’ve purchased. The noise cancellation is a game changer on flights

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 4 out of 5 stars

    Better than previous AirPod pro.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better noise cancellation and sound quality than prior AirPod pro. Connects easily. Supposed to be able to adjust volume but difficult.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good product but BestBuy support sucks

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I called up “BestBuy” and this guy lied trying to sct like he was the store, he was corporate bestbuy. I asked him aboit a specific location and basically he said that this location only had 1 airpod pro 2nd gen left so he went through the process to “rewerve” it come to find out in store he legit just did a in-store pickup order and i could not pick it up because of the wait timr. He told me i could pick it up though. Basically that BestBuy location had plenty of Airpod Pro 2nd gen and that was a lie. Other than that the product it self currently is a good deal, nice noise cancelation, i love the airpods.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, excellent sound quality and design

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Appreciate the 2nd Generation improvements

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve owned the 1st generation AirPods Pro for several years and have used the 2nd generation version for 2-3 weeks, now. I appreciate the improved sound quality and the added features/updates of the 2nd generation. USB C charging is helpful in consolidating charging cords, also.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Can't go wrong with it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use Apple AirPod since first generation that came out and never disappoint. The quality is top notch and very compact. Just can't go wrong with them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPods Pro-2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this AirPod Pro2 for personal use. It has excellent sound. The base sounds great when listening to music, and the noise cancellation is great. I love it and have recommended this to family and friends.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPods for the lowest price with the Rebate

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually must say these AirPods are the best I’ve had. The noise cancellation works too well so I keep it off. You can’t hear anything when it’s on. Other than that, the process of getting my AirPods curbside was seamless. Good customer service and positive energy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great headphones they provide great audio and the controls are great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it! Big improvement from the 1st gen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a little of doubt about this second generation iPods pro because I have the 1 generation but omg there is big improvements in sound,noise cancellation and sound. Definitely a must if you want something light and with really good sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    If you want the best…

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My second pair in two years but still worth it if you want the best. I like the upgrades that this generation offers like conversation awareness. I work on a dirty, sweaty environment around noisy machinery and these AirPods get it done with sturdiness, sound quality, and innovation. Bought a protective case this time as well!

    I would recommend this to a friend