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Customer Ratings & Reviews

Your price for this item is $223.00
The comparable value price is $249.99

Customer reviews

Rating 4.8 out of 5 stars with 31135 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers express satisfaction with the AirPods Pro 2, particularly praising its sound quality, battery life, comfortable fit, and seamless connectivity with iPhones. The transparency mode and the inclusion of USB-C charging are also well-received features. While the hearing aid feature is appreciated by some, a few customers find the product's price point to be a concern, and others desire improvements in bass and volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 31,135 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, noticable upgrade from the previous generation. The best headphones for a IOS user. Would definitely recommend for anyone looking to purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect quality - exactly what I ordered. And, you can't find these cheaper anywhere else on the market when they're on sale at Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    2nd gen AirPods review

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my second pair of AirPods and I love them. First time getting 2nd gen and I like them better than the first generation already. I use them all the time. Whether it’s the gym or making work calls. Definitely recommend getting these.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Next Level Sound Experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are NEXT LEVEL! The way you can customize the sound to your preferences is incredible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arrived to jordan country

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very very very good discou t , i take the one in 159$ In my country it need around 280$

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Ear buds

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best ear buds on the market. The noise cancelling is incredible and sound is crystal clear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Really great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good, sound quality is out of world and ANC is in different Universe. Pretty good, way above my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent earbuds. The overall product is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful tech that keeps getting better.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful tech that keeps getting better. The ANC is really good for my ears and they added hearing test support. I’m thrilled with my pair. Just make sure you get apple care, because they don’t last forever. Battery charging issues persist and any kind of sweat will mess with the charging pod.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    So much better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from first gen pros and these are amazing!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    airpods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good bought it just a month ago nothing has happen so far

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These AirPod pros are a definite upgrade as opposed to the AirPods gen 1s as the sound cancellation is out of this world 10/10 would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase experience at Best buy - Air pods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    air prods pro is good and service provided by best buy is good too. I purchased apple care + after few days of purchase and when I went to store to add it it was quick and immediately reflected same in my phone. Coming to Air pods pro bass quality is not that good but call quality is awesome. I have purchased multiple items at Best buy Brandon, Tampa and i liked the product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is good and the features are nice and help with listening on it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPod Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great audio and really convenient for everyday use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sleep tight in the airplane.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent products. You can sleep tight even in the airplane using noise cancelling. Really recommend this!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Apple…Apple Lovie my AirPods

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Apple AirPods generation two. Noise cancellation is phenomenal. Sound quality is incredible. Would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best present for yourself or for your family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my mon. She was very excited! Sh likes it in terms of sound quality and everything tech about it is brilliant.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Air Pods Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are pretty awesome. Noise canceling not as good as over the ear but still good. Sound options are cool.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Fake AirPods from nexgen tech. Best Buy allows it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy them from the seller nexgen tech. They sent me fake AirPods Pro 2. The box was banged, looked cheap and had many discrepancies. I went to return it at my nearest Best Buy (which is my fave one) and the manager literally told me within 5 seconds that it was fake and brought another box to compare then side by side and show me how many discrepancies there were. It was infuriating that Best Buy allowed this. The box had a glued serial number, which if you looked it up I. The Apple website it showed as being a replacement. The actual “AirPods” serial number showed its warranty expires on December 26 and again was a completely different number than the one on the box. Again, do not buy it. The manager told me to call support to let them know what had happened and they could not care at all. Literally at all, they were not paying any attention and kept disconnecting the call. I tried 4 times and gave up, which leaves me with a bad taste because I loved Best Buy, but this incident as well as one more incident regarding the customer care team is literally driving me away from every buying there again.

    No, I would not recommend this to a friend